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Don’t Get Scammed by Shady Fire Damage Cleanup Firms in Wayne, NJ

December 13th, 2017 · No Comments

If your home in Wayne, NJ, or anywhere else in northern New Jersey has suffered fire damage, you’ll need to hire a professional firm like ServiceMaster Metropolitan for fire damage cleanup. How do you know which firm is right for the job? Today, we’re going to talk about how you can avoid falling prey to fraudulent restoration firms.

Check Complaints

Before choosing a fire damage restoration firm, check them out on the Better Business Bureau’s website. If the firm has a number of complaints filed against them, this is a big red flag signaling you should look elsewhere.

Don’t Pay Upfront  

Avoid firms that require complete payment upfront. It’s industry practice to give partial payment at the beginning and the remainder upon completion to ensure you’re satisfied. Otherwise the firm has no motivation to complete the job in a timely manner, if the work is being done privately. If the work is being completed through insurance, the scope of work must be communicated and approved by your insurance adjuster.

Signing a Statement of Satisfaction

If you’re asked to sign a statement of satisfaction at the beginning or during the work, you mustn’t sign it till the work is completed.

Avoid Price Gouging

Price gouging is a tactic where a company asks for a price that is higher than what’s normal for that service. To avoid this, make sure the work scope if approved and/or has been communicated with your insurance. Also, the pricing must also be approved with your insurance adjuster before final billing.

A few other things you need to do to find the right fire damage restoration firm are:

  • Ask your adjuster that the firm is approved by them
  • Search for companies that are ready to give you a free inspection.
  • Make sure the firm has general liability and worker’s compensation insurance
  • Ensure you’re hiring a licensed firm

It may seem like a lot of work, but being aware of these tactics will save you from falling prey to scammers and ensure you find the right fire damage restoration firm for you.

You can rely on ServiceMaster Metropolitan as we have the required license and vast experience in performing these tasks. We proudly serve Wayne, NJ and all of northern New Jersey. Just contact us at (855) 560-7999 and our team will reach your home to begin work.

Tags: Fire Damage Restoration · Fire Restoration ·


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