ServiceMaster Metropolitan | News & Tips

Understanding Expenses Covered Under the SFIP and Flood Damage Cleanup

June 1st, 2018 · No Comments

Floods can completely devastate your Edgewater, NJ home, necessitating flood damage cleanup from a professional firm like ServiceMaster Metropolitan. By enlisting the help of our experts, you can rest assured that your home is restored and there’ll be no surprise expenses.

When it comes to flood damage cleanup, the expenses can become confusing. Trying to understand the work being done and what your insurance will cover can be difficult, leading to surprise out-of-pocket expenses. The professionals at ServiceMaster Metropolitan are here to help you better understand the process and ensure you don’t encounter any surprise expenses.

Flood Damage Cleanup and Surprise Expenses

Nothing upsets a property owner more than having to pay surprise expenses they assumed were covered by their insurance.

Flood claims need to follow all the rules as mentioned in the Standard Flood Insurance Policy (SFIP), so it’s important for restoration companies to understand the flood program rules. This way they can prevent complications after flood claims, particularly when the restoration company has been referred by an agent.

Flood damage cleanup professionals know the procedures they have to follow for restoring your home to its pre-loss state. However, it’s also important to understand that at times, standard procedures are not covered by SFIPs.

When a flood damage restoration company is aware of the rules, they can help you navigate the process.

Expenses Allowed by FEMA

FEMA has produced an extensive memo (titled W-13025a) to explain the type of restoration expenditures that are allowed and not allowed.

Let’s go through a few of the main points that restoration professionals should understand before they start work:

 

  1. Extraction of water from wet carpets will not be covered by a Standard Flood Insurance Policy. If water extraction is included on the restoration firms estimate list, you need to be aware of the fact that the coverage will not be allowed. It’s often assumed that the expenditure on water extraction will be included in the expenditure on removal of wet carpet. Thus, restoration professionals should include this expenditure in the removal line item.
  2. The use of ozone machines and air scrubbers is not allowed under SFIP.
  3. Charges for negative air movers, generators, personal protection equipment, and air filtering equipment are not permitted under SFIP. As such, these charges are to be added in the removal line item.
  4. The restoration firm is required to provide drying logs on a daily basis along with their invoice. The drying logs should provide details such as material readings, readings of non-affected/affected areas, and equipment outputs so as to document the drying process. In case logs are not provided, the flood adjuster will be able to pay the amount equivalent to a reasonable expenditure that usually occurs as per calculations provided by FEMA

 

The professionals at ServiceMaster Metropolitan are well versed in SFIPs. We’ll help you navigate filing a claim for flood damage and ensure you’re not left with any surprise expenses. If your Edgewater, NJ home experiences flood damage, contact the flood damage cleanup experts for comprehensive services today at (855) 560-7999.

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How Sealers Can Help Suppress Smoke Odors After a Fire in Clifton, NJ

May 24th, 2018 · No Comments

Even a small fire can leave serious damage and unpleasant smoke odors throughout your home in Clifton, NJ or anywhere across northern New Jersey. If your home has experienced fire damage on any scale, it’s time to call the fire damage restoration experts at ServiceMaster Metropolitan. We can quickly restore your home to its pre-loss state and remove all signs of the fire, including smoke odors.

Smoke odors are a particularly difficult element to remove after a fire. Today we’ll look at how our experts utilize sealers to prevent smoke odors from lingering in your home after a fire.

Understanding of How Sealers Work

Applying sealers alone isn’t going to remove smoke odors from your home. Our trained experts understand that contaminants and residues left behind by the fire first need to be removed. This means that fire damage cleanup and deodorization are still important steps in the restoration process to ensure the sealers can work to their full effect.

Choosing the Right Sealers

The next step is choosing the right sealer. Not all sealers work the same, so our experts are thoroughly trained to ensure the sealer they apply provides the required results. Concerns they need to address include:

 

  • Will the sealer be able to suppress fire odors?
  • Will the sealer reliably seal residues as well as bleeding stains?
  • Will it selectively let water vapor breathe when required?
  • Will the sealer be sustainable and work for several years?
  • Is it a sealer that’s specifically used for fire damage cleanup?
  • Will the sealer be able to provide an unbroken and continuous film?
  • Does the sealer itself release unpleasant odors

 

Understanding the Limitations of Sealers

 Having hands-on experience in fire damage restoration means our team understands the limitations certain type of sealers have. This helps us choose the correct sealer for your individual situation.

 

Let’s look at different categories of sealers and their limitations.

 

Shellac

  • It’s impermeable and blocks water vapor transmission. This can result in entrapment of condensation
  • A pungent lacquer (solvent) odor may persist for a week or more and requires air scrubbing using carbon filtration

 

Water Based Sealers

  • Less tolerant to substrate surface conditions that are imperfect
  • Don’t offer a vapor barrier
  • Cannot be applied where ambient air and surface temperatures are under 45°F

 

The experience and training our professionals have is invaluable to fire damage restoration. The professionals at ServiceMaster Metropolitan will ensure your home in Clifton, NJ or anywhere across northern New Jersey is restored to its pre-loss condition quickly, allowing you to return to business as usual. For immediate assistance with smoke odor removal or fire damage cleanup, contact us at (855) 560-7999.

 

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What Mold Remediation Steps Professionals Take to Completely Eradicate Mold Problems from Homes in the Upper East Side, NYC

May 22nd, 2018 · No Comments

Mold growth is a serious problem that shouldn’t be neglected in your home in the Upper East Side of NYC due to the multitude of problems it can create. For instance, it decomposes cellulose and lignin which can cause significant damage to things that contain cellulosic fabrics. That’s why it’s necessary to hire an experienced firm like ServiceMaster Metropolitan to perform mold remediation so the mold growth and the underlying problem that caused it can be identified and rectified.

 

Today we’ll look at how moisture facilitates mold growth and how our mold remediation experts stop mold growth in your home.

 

Moisture and Its Role in Mold Growth

 

Moisture commonly finds its way into the home through leaky appliances or roofs after a heavy rainfall, allowing for mold growth. However, high levels of humidity in the air can also cause mold growth. Let’s look at an example to explain why this happens.

 

Suppose air with a relative humidity of 60% enters your home and it has a 90°F temperature. At some point this air will cool and reach a temperature of 85°F. When this happens the relative humidity of the air rises to more than 70%, which can facilitate mold growth inside your house.

 

We will take the required steps to reduce the relative humidity within your home as part of our strategy to prevent future mold growth in your home.

 

How We Stop Mold Growth

 

Reduce Relative Humidity

 

Our team understands that mold requires moisture for growth and will reduce relative humidity to below the 62% mark. By maintaining a relative humidity under 70%, our professionals are able prevent mold growth and lower the growth rate of existing mold.

 

Utilize Ultraviolet Radiation, Creosote, and Fungicides

 

To prevent mold growth on wood surfaces, our mold remediation experts use coal tar creosote. This protects the wood while preventing mold growth in the future.

 

Additionally, our mold cleanup experts make use of various fungicides to inhibit mold growth in your home.

 

Lastly, our trained and experienced mold remediation technicians know that ultraviolet radiation helps in stopping mold growth. Since sunlight is a good source of ultraviolet radiation, our experts expose items that have been affected by mold to sunlight to get rid of the mold problem.

 

If you’re facing a mold problem in your home, contact ServiceMaster Metropolitan for proper mold remediation. Our experts are trained and experienced in mold removal and determining the cause, so they can totally eradicate the problem from your home. For immediate assistance in the Upper East Side of NYC, contact us at (855) 560-7999.

→ No Comments Tags: Mold Cleanup · Mold Damage Cleanup · Mold Remediation · Mold Removal ·

Why Hire Professionals for Fire Damage Cleanup in Jersey City, NJ?

May 16th, 2018 · No Comments

Fire is capable of destroying everything it comes in contact with and can completely devastate your Jersey City, NJ home. Recovering from fire damage is difficult, but the professionals at ServiceMaster Metropolitan are here to make it easier with our professional fire damage cleanup services.

You may be tempted to attempt restoration work on your own, but you could actually cause more harm than good. Let’s look at why it’s important to hire professionals for safe and effective fire damage cleanup.

Handling of Hazardous Materials

Fires can leave behind hazardous materials that, if not handled properly, can cause further damage or even harm to those nearby. For example, charcoal briquets that have been doused with water from attempting to put out the fire can ignite spontaneously. This puts the home and those in it at serious risk. Our professionals are experienced in identifying and mitigating hazardous materials and other potential risks.

Proper Fire Damage Cleanup Procedures

Our fire damage cleanup professionals are trained to identify different types of fire damage and use the most effective cleaning techniques. Using the wrong cleaning solution or technique can actually result in more severe or permanent damage. This process includes:

  • Selecting the Cleaner: Do you know when to use a non-water or water-based cleaner? It all depends on the surface and type of damage. For example, using water-based cleaners on plaster walls will cause stains to bleed. Our technicians are trained to avoid these mistakes and choose the most effective cleaning solution and technique
  • Smoke Damage Removal: Smoke damage mitigation is a highly complex area of fire damage cleanup. The proper technique depends on the amount of oxygen used by the fire, the temperature, and even what materials were burned. We examine all of these elements to determine the proper cleaning techniques and products to use. Any mistakes in this process can have disastrous results

Our experience, training, and expertise makes ServiceMaster Metropolitan the perfect choice for fire damage cleanup in Jersey City, NJ. We’ll arrive at your home as quickly as possible after receiving your call and promptly get to work so you can return to business as usual. For thorough and efficient fire damage cleanup, contact us immediately at (855) 560-7999.

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How to Restore Your Home After a Storm with Storm Damage Cleanup in West Milford, NJ

May 8th, 2018 · No Comments

Storms with high winds and heavy rains can cause significant damage to homes. If your home has experienced storm damage, contact the experts at ServiceMaster Metropolitan for professional storm damage cleanup in West Milford, NJ and all of northern New Jersey.

 

What does storm damage cleanup involve? Today we’ll look at all of the services involved in storm damage cleanup and the complexities that our experts manage to ensure you can return to your home after the storm.

 

Debris Cleanup

After the storm passes you may find different types of debris strewed all across your property. Debris may range from tree branches to pieces of neighboring homes. We’ll develop a cleanup strategy and safely remove all debris from your property.

 

Storm and Associated Water Damage

Storms often produce heavy rains which resulting in flooding. If you find water damage in your home, our technicians will perform restoration services. Starting with extracting standing water, we’ll then dry out the area and repair the damage. We’ll also determine how the water entered your home and see if there’s anything we can do to prevent future flooding.

Remove or Salvage Damaged Materials

During storm damage cleanup our team will remove and replace materials such as laminate flooring and insulation that cannot be salvaged after being exposed to water. Our technicians are trained to identify materials that cannot be salvaged and remove them to prevent mold or mildew growth. Materials or objects that can be salvaged will be moved to a secure, offsite location to be restored before being returned to your home.

 

Storm Damage Cleanup and Disinfection

Our technicians are trained in the proper cleaning techniques for different disaster scenarios. We’ll also disinfect affected parts of your home to prevent mold, mildew, or other microbes from growing. No matter the type of damage your home has experienced, we have the tools and training to restore it.

 

Drying Out

To remove excess moisture from your home, we utilize proven strategies and industrial grade equipment to accelerate the drying process. This will help limit the damage to your home and prevent issues such as mold growth. We’ll ventilate your home to increase air circulation and use industrial grade fans and dehumidifiers to thoroughly remove any remaining moisture.

 

Storm damage cleanup is a complex and multi-step process. Our experienced technicians have the tools and the training to ensure your home is fully restored to its pre-loss condition. We’re available 24/7/365 because we understand disaster can strike at any time. For immediate assistance in West Milford, NJ and all of northern New Jersey, contact ServiceMaster Metropolitan at (855) 560-7999.

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How Mold Removal Experts Trace the Source of a Mold Problem in Mahwah, NJ Homes

May 1st, 2018 · No Comments

Water damage in your home can come from a variety of sources, usually resulting in property damage and issues such as mold growth. If you notice mold growing in your Mahwah, NJ home, contact the experts at ServiceMaster Metropolitan for professional mold removal. Our technicians will ensure the mold is completely removed and prevent it from growing back.

 

In the next few sections we’ll examine how condensation as well as moisture facilitate water damage and subsequent mold growth.

 

We’ll also give you an insight into how our mold removal team manages and controls condensation, so mold problems don’t resurface after the work is completed.

 

Water Damage and Mold Growth

 

We often associate water damage with large scale issues such as flooding, plumbing leaks, or heavy rains. However, water damage can have less obvious sources which are often more dangerous as they can continue undetected for long periods of time.

 

For example, dampness in a concrete slab can cause the adhesive that bonds the flooring material with the slab to cure improperly, resulting in mold growth.

 

Similarly, high humidity can cause condensation to form on the back side of vinyl wallpaper that covers your exterior wall, creating the ideal environment for mold.

 

Our mold removal team is familiar with these issues and can identify the signs of hidden, excess moisture and mold. Treating these issues promptly will prevent serious damage and the need for extensive repairs.

 

Managing and Controlling Condensation

 

Water damage and mold growth can be controlled if the condensation in your home is managed. The dew point plays a major role in condensation occurring in the home. Our team checks the dew point within your home to determine if it’s higher in comparison to the temperature of surfaces. A high dew point means condensation will occur on those surfaces.

 

For example, let’s look at an air-conditioned home where 72°f air is carried by air ducts and the surface temperature of the air ducts is also near the 72°f mark.

 

If there’s a leak in the ventilation system and humid outside air with a dew point of 80°f leaks into the house, the moisture present in that warmer air will condense over the cooler surfaces of the air ducts. This coating of moisture can facilitate mold growth.

 

Our mold removal technicians will determine whether there’s a high dew point within your home, identify the cause, and create a plan to fix it.

 Contact the Mold Removal Experts You can Trust

The technicians at ServiceMaster Metropolitan have the training, experience, and specialized equipment to identify hidden moisture and mold and treat it, and our services are available to residents in Mahwah, NJ and all across Northern New Jersey. If you suspect moisture or mold in your home, don’t wait! For immediate mold removal assistance, contact us at (855) 560-7999.

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What are the Complexities Mold Removal Experts Face in Tracing Mold Problem in Mahwah, NJ Homes?

April 30th, 2018 · No Comments

Water damage in your home can come from a variety of sources, usually resulting in property damage and issues such as mold growth. If you notice mold growing in your Mahwah, NJ home, contact the experts at ServiceMaster Metropolitan for professional mold removal. Our technicians will ensure the mold is completely removed and prevent it from growing back.

In the next few sections we’ll examine how condensation as well as moisture facilitate water damage and subsequent mold growth.

We’ll also give you an insight into how our team manages and controls condensation, so mold problems don’t resurface after the work is completed.

Water Damage and Mold Growth

We often associate water damage with large scale issues such as flooding, plumbing leaks, or heavy rains. However, water damage can have less obvious sources which are often more dangerous as they can continue undetected for long periods of time.

For example, dampness in a concrete slab can cause the adhesive that bonds the flooring material with the slab to cure improperly, resulting in mold growth.

Similarly, high humidity can cause condensation to form on the back side of vinyl wallpaper that covers your exterior wall, creating the ideal environment for mold.

Our team is familiar with these issues and can identify the signs of hidden, excess moisture and mold. Treating these issues promptly will prevent serious damage and the need for extensive repairs.

Managing and Controlling Condensation

Water damage and mold growth can be controlled if the condensation in your home is managed. The dew point plays a major role in condensation occurring in the home. Our team checks the dew point within your home to determine if it’s higher in comparison to the temperature of surfaces. A high dew point means condensation will occur on those surfaces.

For example, let’s look at an air-conditioned home where 72°f air is carried by air ducts and the surface temperature of the air ducts is also near the 72°f mark.

If there’s a leak in the ventilation system and humid outside air with a dew point of 80°f leaks into the house, the moisture present in that warmer air will condense over the cooler surfaces of the air ducts. This coating of moisture can facilitate mold growth.

Our technicians will determine whether there’s a high dew point within your home, identify the cause, and create a plan to fix it.

The technicians at ServiceMaster Metropolitan have the training, experience, and specialized equipment to identify hidden moisture and mold and treat it, and our services are available to residents in Mahwah, NJ and all across Northern New Jersey. If you suspect moisture or mold in your home, don’t wait! For immediate mold removal assistance, contact us at (855) 560-7999.

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Erasing All Signs of a Fire With Smoke Odor and Soot Removal in West Orange, NJ

April 23rd, 2018 · No Comments

There are a variety of types of damage caused by a house fire. Along with the damage caused by the flames there may also be damage from the water used to extinguish the fire. While these types of damage are obvious, smoke and soot damage are often overlooked.

Removing smoke and soot damage is critical to fire damage restoration as they can continue to damage your home and belongings long after the fire occurred. This is called secondary damage. The experts at ServiceMaster Metropolitan have the tools and expertise to treat smoke and soot damage in your home in West Orange, NJ or anywhere across Northern New Jersey. With thorough smoke odor removal and soot removal, we can limit the damage your home suffers and erase all signs of a fire.

The Effect of Soot and Smoke

Our technicians pay special attention to soot removal and smoke damage cleanup during the fire damage restoration process. Soot removal is a challenge because the chemical composition of soot varies depending on the type of fire that created it.

This is where our specialized expertise comes in. Different materials produce different byproducts when they burn, affecting the type of soot and smoke damage left behind. Our team closely analyzes the materials that burned during the fire to determine the best method to use for remediation.

A few of the byproducts that are generated when certain things burn include:

  • Hydrogen cyanide is produced when wool burns
  • Manganese and benzene are released when wood burns

Persistent Smoke Odors Even After Clean Up

Homeowners often find that smoke odors linger after fire damage remediation has been performed. Our experts prevent lingering smoke odors by engaging in specialized cleanup techniques and utilizing specific equipment.

Why are smoke odors so persistent? Generally, smoke particles are very small in size, around .004 microns or less, which allows them to easily penetrate otherwise inaccessible areas such as beneath carpeting, into wall base, behind wooden trim, and more.

To remove smoke particles in hard-to-reach areas, we use specialized devices such as thermal foggers and industrial grade cleaning agents. This ensures that once the job is done, you won’t experience lingering smoke odors.

Thorough treatment of soot damage and smoke odor removal is essential to successful fire damage remediation. That’s why the experts at ServiceMaster Metropolitan utilize the latest equipment and techniques to limit the damage to your home and erase all signs of fire. For immediate assistance in West Orange, NJ or anywhere across Northern New Jersey, contact us at (855) 560-7999.

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4 Things to Consider When Looking for a Mold Remediation Firm in Caldwell, NJ

April 10th, 2018 · No Comments

Mold growth in your Caldwell, NJ home is alarming as it results in foul odors and destroys the surfaces it grows on. If you discover mold growing in your home, you’ll want to hire a mold remediation firm, such as ServiceMaster Metropolitan, to ensure the problem is professionally and properly remediated.

How can you be sure you’re hiring the right people for the job? By following these four steps, you can rest assured that you’ve found competent professionals.

#1: Look for an Experienced Firm

Whenever looking for professional help, you want to make sure the firm you choose is experienced.

Mold can be caused by a variety of problems including leaks, excessive moisture, and issues with the HVAC system. An experienced mold remediation firm will be able to tackle a wide range of mold cleanup scenarios while following strict regulatory standards. If you hire a less experienced firm, they may not be prepared to complete the work thoroughly.

#2: Check Their Insurance

When considering different mold remediation firms, it’s important to make sure they have the appropriate insurance. Uninsured firms should always be avoided. A reputable firm will have documentation of the following insurance coverage:

  • General liability
  • Pollution liability
  • Workmen’s compensation

You should also ask the mold cleanup company about their experience in working with homeowner’s insurance. Many firms will help their clients file a claim with their insurance.

#3: Understand the Rules for Additional Work

Depending on how severe the mold outbreak is, mold may be found in additional locations throughout the home after the work has begun. Before hiring a mold remediation firm, make sure you understand their policy regarding additional work outside of the project’s original scope.

Ideally, you should find a mold remediation firm that agrees to work on an area/volume basis and avoid companies that have time-based pricing. This way you’ll ensure that the work is completed in a timely fashion and isn’t unnecessarily delayed.

#4: Get an Inspection Report

You should hire a firm that’s willing to provide you with an inspection report right at the onset which includes:

  • Information about sections of the house that have been examined
  • Identify the cause of the mold
  • An action plan for treating the problem

By following these four steps, you’ll ensure that you’ve hired a competent, professional mold remediation firm to treat the mold problem in your Caldwell, NJ home. It’s no surprise that ServiceMaster Metropolitan meets all of these requirements. We’ve been providing comprehensive mold remediation services to homeowners all across Northern New Jersey for many years and will ensure the mold in your home is removed and doesn’t return. For more information or to make an appointment, contact us at (855) 560-7999 today.

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How Our Disaster Restoration Experts Restore Your Walls and Flooring in Livingston, NJ

April 10th, 2018 · No Comments

Natural disasters such as thunderstorms can cause serious damage to homes and make it necessary to call on the disaster restoration experts  at ServiceMaster Metropolitan to restore homes in Livingston, NJ or anywhere across northern New Jersey.

The benefit of hiring our team is that our experts effectively restore everything in your home plus protect it from the elements with emergency board up and content storage services while the restoration work is conducted.

A common result of natural disasters is flooding which can result in significant water damage to your home. Our trained disaster restoration experts will work to reduce water damage in your home. The areas of the home most often affected by water damage are the walls and flooring. Let’s take a look at how our disaster restoration experts help restore these areas of your home.

Flooring Restoration

Different types of flooring require different approaches. For example:

  • Asbestos: We always check to see if the flooring contains asbestos. If its percentage is more than 1%, the flooring needs to be removed
  • Vinyl: We evaluate vinyl flooring to ensure it isn’t curling at the edges because of water exposure. If it is, our technicians will have to remove the flooring
  • Wood: Wood easily absorbs water which causes it to swell, resulting in significant damage. Depending on how much water the flooring has been exposed to, it may not be salvageable. If it can be salvaged, we’ll get to work extracting the water and use industrial grade dryers to remove moisture

Restoration of Interior Walls

  • Sheetrock: We first check to determine if the interior walls are constructed of wood studs and sheetrock. We then determine whether the walls have been exposed to water for two or more hours. Prolonged exposure means we’ll have to replace the sheetrock. If sheetrock walls had less exposure to water, our team may still need to remove it to expedite quicker drying of internal structural components
  • Insulation: Our technicians also examine whether wall cavities contain insulation. If insulation is present, it will have to be removed as it absorbs water quickly and becomes ineffective

If you need professional help after a natural disaster in Livingston, NJ or anywhere across northern New Jersey, contact the disaster restoration experts at ServiceMaster Metropolitan. Our technicians have extensive experience and training in disaster restoration.  Regardless of the level of damage or disaster scenario, we’re ready to help. Just give us a call at (855) 560-7999 for immediate assistance.

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