ServiceMaster Metropolitan | News & Tips

What are the Benefits of Hiring Experts for Mold Cleanup in Short Hills, NJ?

July 27th, 2017 · No Comments

Mold is a serious problem. It can easily damage anything it grows upon and creates a bad odor within your home in Short Hills, NJ or anywhere across Northern New Jersey. If you suspect that mold is growing in your home, you should immediately get in touch with an experienced mold cleanup firm, like ServiceMaster Metropolitan. They can perform a thorough inspection, and if mold growth is found, provide the required remediation to remove the mold, repair the damage, and prevent future regrowth.

Hiring an experienced firm is necessary as they have the required expertise to fix the problem in the best possible manner. In this blog, we will look at a few of the benefits of hiring experts for the task of mold remediation.

Needed Expertise to Remove Stubborn Mold

Experts know how to handle stubborn cases where mold resists treatment. In such cases, mold cleanup technicians clean as well as dry the surface and then paint the location using a half-percent sodium perborate or hydrogen peroxide solution, followed by complete drying.

Knowledge of Procedures for Mold Remediation from Carpeting

If mold is growing in the wall-to-wall carpeting, it can be extremely difficult to get rid of, especially if it’s growing on the carpeting’s backing material. Inexperienced firms may lead you to believe that cleaning the carpet will eliminate the risk of mold.  However, true restoration professionals know that mold spores may still be present so the safest solution is removal.

Experience to Prevent the Spread of Mold Spores

Experts fully understand that improper air movement can result in the spread of mold spores to unaffected areas of your house. As such, they avoid the use of air movers until proper containment is installed in the affected location.

Understanding of True HEPA Filtration

Trained technicians understand that just any vacuum displaying the word “HEPA” on it doesn’t guarantee it’s actually providing the required HEPA filtration.

They only use vacuums that have HEPA filters both at the intake and exit locations of the vacuum. Use of HEPA filtration methods helps ensure the mold problem doesn’t spread to uncontaminated locations within the home.

As you can see, there are many benefits of utilizing the services of experts for the task of mold cleanup. ServiceMaster Metropolitan has vast training and experience in mold removal, and our experts can ensure the problem will be completely eradicated from your home.

If you’re concerned that you home may have a mold problem, give us a call on our customer support number – (855) 560-7999. We’ll dispatch a team to inspect your home in Short Hills, NJ, or elsewhere across Northern New Jersey, and if a mold infestation is found, they’ll discuss the remediation services required and begin the cleanup process immediately.

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Is It Really Necessary to Appoint a Fire Damage Restoration Firm in Paramus, NJ for Cleaning Bathroom Fixtures After a Fire?

July 25th, 2017 · No Comments

Is it really necessary to hire a professional fire damage restoration firm after a fire? How does hiring experts, such as ServiceMaster Metropolitan, prove to be beneficial for homeowners in Paramus, NJ or anywhere across Northern New Jersey?

If you’re trying to find answers to these questions, you’re at the right place. Today we’ll be exploring what to look at and why hiring experts always proves to be the right decision.

Why hire experts to clean bathroom fixtures after a fire? 

Hiring a certified and experienced fire damage restoration company can be quite valuable for many reasons.

Challenges in the Cleanup of Glazed Surfaces

One of the main concerns for fire damage restoration experts is the proper cleanup of smoke damage on glazed surfaces. For instance, experts know that abrasive cleaners are not appropriate for glazed surfaces.

They also understand that the use of abrasive cleaners can have negative effects on porcelain finishes. As such they’ll utilize alternate options to prevent damage.

Experts are also aware that the use of abrasive cleaners may become necessary in case persistent damage occurs because of smoke. They make educated, on-the-spot decisions according to the condition of the glazed surface and what is best suited to clean it.

Complexities in the Fire Damage Clean Up of Chrome Fittings

Expediting cleanup is necessary when it comes to cleaning chrome fittings, and fire damage remediation experts are fully aware of this fact.

Urgency is necessary to neutralize the damaging effects of acidity on chrome surfaces. Serious training and education helps experts select the right type of cleaner for this purpose so the best results can be achieved.

They also know not to utilize abrasives on chrome surfaces because abrasives will leave scratch marks and cause further damage to the chrome finish.

Examination of Heat Damage to Bathtubs

Ascertaining the extent of heat damage to bathtubs can be a challenge due to the presence of smoke damage. The first thing experts do when restoration work is started is to test-clean bathtubs and other bathroom fixtures to look for any kind of heat damage.

This helps them determine the proper fire damage restoration steps to take to immediately halt and prevent further damage.

Clean Up of Vanity Tops

Technicians fully understand that vanity tops made of cultured marble tend to have higher porosity than porcelain. They’ll utilize this knowledge to select the right method, such as the use of a fine abrasive, to safely and successfully resurface such types of vanity tops.

From the above details it’s quite clear that experience and necessary training are extremely important in any type of fire damage restoration work.

The experts at ServiceMaster Metropolitan have vast experience in fire damage mitigation and can ensure all tasks will be performed in the best possible manner. All you have to do is contact us at our fire damage remediation helpline number, (855) 560-7999, and our team will quickly respond in Paramus, NJ or anywhere across Northern New Jersey.

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Storm Damage Cleanup and the Steps Homeowners in Mendham, NJ Need to Take to Prevent Falling Prey to Scammers

July 18th, 2017 · No Comments

A storm is a natural disaster that can wreak havoc and result in significant damage to your home in Mendham, NJ or anywhere across Northern New Jersey. When your home is damaged by a storm, your focus should be on hiring a competent storm damage cleanup firm, such as ServiceMaster Metropolitan, so everything can be restored to the way it was before the storm.

Nasty storms can bring other types of heartache – con artists and scammers who’ll do anything they can to swindle you when you’re desperately looking for help. To help prevent you from being victimized, we offer the following suggestions on how to recognize popular scam tactics and ways to avoid them.

Unlicensed Contractors

After the storm passes you’ll find contractors claiming they possess the necessary license for performing storm damage cleanup. If you take the time and do some checking, you’ll find they don’t have a valid license.

There are risks involved if you hire an uninsured and unlicensed contractor, such as:

  • You can be held liable for damages caused by an uninsured worker
  • You can be sued if a worker gets injured while working on your property

Price Gouging

You may become the victim of price gouging after a storm. This is a scam tactic where you’re charged significantly inflated prices for services or products compared to what the actual price is.

To avoid this type of scam you’ll need to get information on the actual prices for the different products and services you’ll require. If any significant variance is found, you should immediately report it to legal authorities.

Storm Chasers

Scammers falling in this category usually visit areas affected by storms or other natural disasters and start by knocking on every door they can.

They promise to provide a quick fix remedy for people who are in urgent need of help for repairs and restoration of their damaged homes. Their main strategies often involve:

  • Offering a low price for their work
  • Request for full payment upfront
  • Quickly leaving a location without completing any work

These storm chasers may also demand an inspection fee with the promise it’ll be deducted from the final bill. Usually, after they get the fee, they never come back.

As you can see, scammers tend to surface when people are facing difficulties, and this is exactly what happens when you’re looking for assistance related to storm damage cleanup for your home right after a storm has passed.

Keep note of the above mentioned points to avoid falling prey to these scammers. If your home is damaged by a storm, you can rely on ServiceMaster Metropolitan to properly restore your home in Mendham, NJ or elsewhere across Northern New Jersey. We have years of experience and the required licenses and certification to perform any and all types of storm clean up tasks. Just give us a call on our emergency contact number, (855) 560-7999, and we’ll respond as soon as possible to analyze the situation and start work.

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How Experience Matters in the Proper Selection of Water Damage Restoration Procedures in Bayonne, NJ

July 12th, 2017 · No Comments

Water damage doesn’t just affect the structural integrity of your home. It can also damage your belongings, health, and possibly cause an infestation of toxic mold. It’s necessary to expedite the water damage restoration process by contacting ServiceMaster Metropolitan so normalcy can be restored to your home in Bayonne, NJ, or anywhere throughout northern New Jersey, as quickly as possible.

Today we’ll discuss the complexities of the cleanup procedures that highlight the importance of hiring water damage mitigation experts for this serious undertaking.


Selection of Dehumidifiers

Having the required knowledge and experience helps water damage restoration technicians select the right size and number of dehumidifiers that best provide the most favorable and quickest drying results. Some aspects that experts use to make these decisions include:

  • Outdoor humidity
  • How quickly the drying process should be completed
  • How many building components require dehumidification
  • The complexities of the building components restoration experts need to examine
  • Other sources of water that may affect the dehumidification process

Correct Installation of Dehumidifiers

Experienced water damage cleanup technicians fully understand the importance of proper placement of dehumidifiers and air movers to achieve the desired results. A few of the important steps they take to accomplish this task are:

  • Professional restorers position air movers so even circulation of air can be achieved in an affected zone
  • Experts take the required steps to ensure air flow is properly directed to allow dehumidification equipment to work as quickly and efficiently as possible

Water damage mitigation experts also ensure dehumidifiers and air movers don’t negatively affect belongings in your home. They accomplish this goal by:

  • Directing air coming out from the equipment away from sensitive surfaces

Selection of Appropriate Cleaning Products

Trained water damage restoration professionals also show their proficiency while performing cleanup and in the selection of cleaning products according to a specific situation.

For instance, in the case where water damage due to contaminated water poses the threat of diseases, discomfort, or sickness to the occupants in a home, the restoration professionals select biocides to achieve the desired results.

From the above details it’s quite clear that experience plays a valuable role in proper water damage restoration.

You can rely on ServiceMaster Metropolitan and our highly trained and experienced technicians to quickly, thoroughly, and efficiently tackle any type of water damage mitigation tasks you may have in Bayonne, NJ or anywhere across northern New Jersey. If you home has been affected by water damage, contact us as soon as possible at (855) 560-7999. Our experts will come to your home, assess the damage, and start the restoration work.

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Recover Quickly After a Fire by Hiring Experienced Fire Damage Restoration Professionals in Hamburg, NJ

June 29th, 2017 · No Comments


Recovering from fire damage can be a difficult task. By hiring a professional fire damage restoration firm, like ServiceMaster Metropolitan, in Hamburg, NJ or anywhere across Northern New Jersey, you’ll be able to ensure the right steps will be taken for restoring your home to its best possible condition. In this context, let’s look at some reasons why it’s important to hire experts for this task.

Reasons Highlighting the Importance of Expertise in Fire Damage Clean Up

#1. Knowledge of Interstitial Voids

Experienced fire damage restoration experts are fully aware of the fact that any remodeling performed by less experienced contractors may create passage ways for fire as well as smoke damage to spread throughout the building.

For instance, experienced technicians will thoroughly check the building to determine whether wall board in multiple layers has been used anywhere in the building.

This type of crucial analysis is performed because multiple layers of building materials create unexpected and unintended interstitial voids.  During a fire, these voids turn into pathways for the transmission of smoke odors.

By having the knowledge regarding these voids, experienced restoration professionals are able to properly trace their existence and perform the required cleanup at locations where smoke odors travel through these pathways.

#2. Charred Framing and Complexities of Odor Removal

Before new framing is set up, odor mitigation experts ensure the correct smoke sealer is applied in such a way that no smoke pockets remain that might result in smoke odors after the restoration work is finished.

They’ll ensure the right sealing material is selected to yield the best desired results. For example, fire damage clean up technicians avoid using water based latex paints and sealers that are shellac based since these are known to be less effective.

Instead, they use oil based enamels as well as aluminum paint for this purpose.

#3. Understanding of Serious Considerations in Cleaning Medical Establishments

A fire in a health care or medical establishment brings unique challenges that only experienced fire damage remediation experts are able to comprehend.

For example, to achieve the best results, experts understand they need to avoid using abrasives while cleaning enameled surfaces. As such, only strippers, detergents, or industrial cleaners are used for cleaning these surfaces.

Similarly, for removing smeared residues from parts that contain vinyl upholstery, fire damage restoration technicians usually prefer the use of dry cleaning solvents rather than synthetic solvents to accomplish the total removal of such residues.

If your home has suffered fire damage in Hamburg, NJ or anywhere across Northern New Jersey and you need a company with expertise in fire damage restoration, contact ServiceMaster Metropolitan at (855) 560-7999 immediately. Our staff is fully certified, trained, and experienced in all areas of fire damage clean up tasks and are well aware of the factors they need to keep note of while performing this type of cleanup work.

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If You Hire Inexperienced Disaster Restoration Professionals, Your Hackettstown, NJ Home may be at Risk!

June 23rd, 2017 · No Comments

When your home in Hackettstown, NJ or anywhere across Northern New Jersey has been damaged in a disaster such as a storm, flooding, or a fire, you need to call upon disaster restoration professionals to properly restore your home and belongings. You should only hire an experienced and certified company, such as ServiceMaster Metropolitan, because companies that employ untrained and inexperienced technicians can do far more harm than good.

Experienced professionals can avoid errors while performing disaster restoration services. In this context, let’s look at some critical mistakes trained and knowledgeable technicians are able to avoid.


Importance of Experience and Training in Avoiding Errors

Error #1: Cleaning the Wrong Items

Inexperienced disaster restoration technicians might try to salvage furniture constructed of particle board after it’s been damaged during a flood. Experienced technicians know that wet particle board can’t be salvaged and restored, making that item a total loss.

An experienced restoration professional will clearly communicate this fact to the adjuster and move along to invest their time on salvaging and restoring other important items.

Error #2: Use of Wrong Cleaning Techniques and Equipment

Selection of proper cleaning techniques and equipment is quite important in any restoration job. The following are a few examples that illustrate how any mistake can damage items:

  • Example #1: Cleaning Items with Antique Value

Let’s say some antique silver coins have suffered smoke damage. The lack of technical expertise on the part of an inexperienced and untrained technician may lead them to use paper towels and silver polish to get the coins sparkling clean.

Aside from the fact you should never apply polish to antique silver coins, paper towels are manufactured using wood pulp, which can put tiny scratches all over the coins. Cleaning the coins in this manner will cause them to lose their value, and, as you can guess, the homeowner will not be very happy with that outcome.

  • Example #2: Over Cleaning

Untrained and inexperienced technicians are not aware of the proper equipment to be used. For instance, they may use an ultrasonic machine to clean a pearl necklace. An ultrasonic machine is not the right piece of equipment for cleaning pearls as it can easily strip the pearls of their nacre (what gives the pearls their shine). The outcome will be a dull and valueless pearl necklace.

The above details make it clear that it can be quite risky to hire a company that employs inexperienced and untrained technicians to perform the required and exceptionally detailed tasks of disaster restoration.

The best option for you is to contact ServiceMaster Metropolitan immediately when you’re in need of any type of professional restoration services. We have the required training, certification, license, and experience to carry out any and all restoration tasks, regardless of how complex they may be. All you have to do is call us at (855) 560-7999, and our experts will quickly reach your home in Hackettstown, NJ or elsewhere across Northern New Jersey.


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Application of Disinfectants During Water Damage Restoration Process in Hackensack, NJ and How Experts Utilize Their Technical Knowledge to Select Right Procedure

June 21st, 2017 · No Comments

Water damage can be a serious concern. Apart from damaging your belongings, it can also result in other problems such as mold growth and the spread of pathogens in your home. As such, if you notice water damage in your home in Hackensack, NJ or anywhere across Northern New Jersey, the best thing to do is to call the experienced water damage restoration technicians at ServiceMaster Metropolitan to perform the restoration work.

Our experts can easily evaluate the extent of the damage and select the most appropriate cleaning method according to the situation.

In this context we’ll look at how valuable it is to have an experienced firm by your side when it comes to the selection and use of the right disinfectants during the water damage mitigation process.

Water Damage Repair and the Use of Disinfectants

Our water damage repair technicians utilize their experience to select the right procedure for applying disinfectants, such as quats (quaternary ammonium compounds) and phenols. Let’s look at a few examples that illustrate this fact:

  • Prevent Contamination: Water damage restoration professionals fully understand that soaps, as well as other surfactants that are like soaps, tend to contaminate and inactivate quats. As such, experts keep note of this fact to ensure contamination does not take place
  • Stop Quats from Getting Inactivated: Quats also become inactive when used with hard water. If hard water is found in a home, the water damage cleanup technicians mix quats and a water conditioning agent to get the desired results
  • Avoid Over Dilution: Another important factor experts keep note of is proper dilution, as quats tend to be effective only when properly diluted. Having the necessary technical knowledge allows technicians to dilute quats to the required level to achieve maximum effectiveness. Experts also understand that over-diluting can be counter-productive as it can facilitate the growth of germs
  • Prevent Inactivation of Phenols: Similar to quats, water damage restoration professionals utilize proper procedures to achieve the desired results from the use of phenols. For instance, experts know that certain detergents can make phenols inactive. They’re also aware that specific pH levels can result in the inactivation of phenols. As such they ensure they’re fully aware of the pH levels and which detergents should be avoided when phenols are being used for disinfecting the restoration site

If you’ve experienced water damage in your home and are looking for a professional firm to begin the water damage restoration process, please contact us immediately.

The technicians at ServiceMaster Metropolitan have the required technical knowledge and experience when it comes to water damage mitigation and can ensure the work is being performed according to industry standards. Give us a call at (855) 560-7999. We’ll quickly respond to treat your home in Hackensack, NJ, or anywhere across Northern New Jersey.

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Technical Expertise and Experience – Two Primary Reasons for Hiring Professionals in Morristown, NJ for Fire Damage Restoration

June 14th, 2017 · No Comments

When a fire damages your home and belongings, you need to hire ServiceMaster Metropolitan, an experienced fire damage restoration firm serving Morristown, NJ and all of northern New Jersey, to clean and restore your home to the way it was before the fire.

Is it necessary to hire a firm for this task? Yes, it certainly is, as there are many different and difficult technical aspects that need to be looked into to perform this task properly.

Our aim here is to share details as to why it’s important to hire an experienced, professional firm to conduct fire damage restoration in the correct manner.

Top Reasons to Hire a Professional Firm for Fire Damage Mitigation

Cleaning Plaster

There are different types of plasters such as stipple plaster, sprayed acoustic plaster, and plasters with swirled textures. Fire damage restoration experts are able to properly differentiate plasters from painted surfaces that have identical appearances.

It’s crucial to know these differences because painted surfaces usually respond properly to cleaning, while cleaning the above mentioned plaster surfaces can be very hard, if not impossible. By accurately identifying the type of surface, fire damage restoration technicians are able to use the right cleaning methods and achieve success.

Masonry Surfaces

Examples of masonry surfaces include fieldstone, brick, cinder block, and similar other materials that are installed using mortar.

When it comes to masonry surfaces, fire damage clean up professionals will utilize their technical expertise to ascertain whether any type of sealer was used to protect the surface. The presence of a sealer means cleaning can be performed in a much better way.

Experts also use their knowledge and experience to judge the type of surface to be cleaned to avoid mistakes while selecting cleaning products. For instance, masonry surfaces such as fieldstone have a mineral content that can react with the chemicals present in cleaning products which can result in irreparable color changes.

As such, fire damage mitigation experts keep note of this fact while selecting the required cleaning products to be used for such types of surfaces.

Wooden Surfaces

Many times, wooden panels have a very light color wash that tends to easily dissolve in certain cleaning solutions. Fire damage restoration professionals are well aware of this fact and select a cleaning solution accordingly.

Similarly, technicians make use of their experience to identify surfaces, such as unfinished wood, so the appropriate cleaning technique can be selected.

Unfinished wood tends to absorb and retain cleaning solutions, resulting in permanent discoloration of the surface. By selecting the right cleaning method, fire damage restoration professionals can prevent damaging discoloration.

From the above details it’s quite clear that using the services of an experienced firm for fire damage restoration is absolutely necessary if you want to achieve the best results.

The experts at ServiceMaster Metropolitan have a vast amount of training and experience in fire damage restoration and can ensure your home and everything inside will be carefully and correctly restored.

All you have to do is contact us at (855) 560-7999. Our experts will reach your home in Morristown, NJ or anywhere else in all of northern New Jersey, analyze the damage, formulate a plan of action, and immediately begin the fire damage restoration process.

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The Importance of Hiring Professionals for Storm Damage Cleanup in Fairfield, NJ

June 6th, 2017 · No Comments

Storms can be quite destructive, often bringing heavy rains which cause flooding. If your home has been damaged in a storm, you’ll want to hire professionals for storm damage cleanup in Fairfield, NJ. ServiceMaster Metropolitan is proud to serve Fairfield, NJ and all of Northern New Jersey with a variety of disaster restoration services, ensuring your home is returned to its pre-loss condition.

Today, we’ll discuss how experts utilize their experience to guarantee tasks such as water damage restoration are performed appropriately to prevent further damage to your home and belongings.




Why Hire Professionals for Storm Damage Cleanup?

Professionals Have Access to Industrial Grade Equipment

Water damage is common after a storm, and the most important part of treating water damage is proper drying. The benefit of hiring experts is that they have the industrial grade equipment required to ensure that the affected areas are  thoroughly dried. Some of the equipment they use include:

  • Moisture Meters: Finding hidden moisture in your home can be a challenge. To help with this task, professionals make use of different types of moisture meters such as pin and pinless meters, as well as meters to check relative humidity. These meters help them evaluate how effectively the area is drying
  • Air Movers: Experts have access to different types and sizes of air movers, such as small ones which can be used in tight spots like closets, crawl spaces, and attics
  • Dehumidifiers: Storm damage cleanup professionals utilize dehumidifiers to reduce humidity levels to prevent problems such as mold growth
  • Air Scrubbers: Technicians use commercial grade and HEPA-efficient air scrubbers to clean the air in your home and make it safe to breathe

Knowledge of Procedures to Follow for the Proper Drying of Materials

Proper certification and experience equips storm damage cleanup experts with the thorough understanding of procedures to be followed for drying the affected materials in your home.

Trained professionals ensure that the proper balance is achieved between temperature, air flow, and humidity control to attain the desired results.

It’s clear that using the services of trained, certified, and experienced storm damage cleanup professionals is indispensable if you want to ensure cleanup is performed in the best possible manner.

You can rely on ServiceMaster Metropolitan for the proper cleanup of your home in Fairfield, NJ or anywhere across Northern New Jersey after a storm.

Just give us a call on our disaster restoration helpline number – (855) 560-7999. We’ll dispatch a team of experts to examine the extent of damage to your home and start the restoration process.

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Mold is More Than a Nuisance in Your Edgewater, NJ, Home

May 23rd, 2017 · No Comments


Mold in your Edgewater, NJ, home can quickly become a serious issue. If your home has experienced water damage or excess moisture, mold could be lurking in the walls, floor boards, carpets, and even your home’s paint. Mold spores are nearly everywhere, but they are generally harmless. However, under the right conditions, mold can take hold and begin to grow. In order to thrive, mold only needs a warm, moist environment with organic material to feed on. If left untreated, a small patch of mold can spread, forming large colonies. These colonies require professional treatment to be removed. ServiceMaster Metropolitan’s technicians are trained in removing mold colonies from homes across Northern New Jersey, ensuring they don’t return.

Mold often leaves a musty odor and is unattractive to look at. However, it is more than just unpleasant. Mold colonies, if left untreated, can cause serious damage to your home.

Structural Damage: Mold can cause structural damage to your home, especially when growing on wood. However, it can also be a sign that something more sinister is at work. Decay fungi thrives under the same conditions as mold and, if you find mold has attached itself to your home, the area is also vulnerable to decay fungi. To prevent your home from rotting, our technicians will address the excessive moisture issue which is allowing mold and fungi to thrive. Then, we will perform mold removal which will not only remove the existing colonies, but prevent them from returning.

It’s important for the wellbeing of you and your family that mold is treated by professionals in order to prevent structural issues. If you find or suspect mold in your Edgewater, NJ, home, don’t hesitate to call ServiceMaster Metropolitan at (855) 560-7999. We will arrive at your home, anywhere across Northern New Jersey, assess the situation, and begin mold removal quickly.


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