ServiceMaster Metropolitan | News & Tips

Selection of Right Procedures; a Critical Aspect of Mold Remediation Tasks in Bayonne, NJ Homes

July 17th, 2018 · No Comments

If you find mold growing in your Bayonne, NJ home, you need to contact the mold remediation professionals at ServiceMaster Metropolitan immediately. Mold grows rapidly and will destroy whatever it grows upon, creates bad odors, and causes health hazards.

Today, we’re going to take a look into how our mold remediation technicians successfully remove mold and prevent it from returning.

Spectrum of Difficulty

A mold stain might necessitate removing a significant layer of the surface to make it look like new. For example, mold may trap soot or inorganic pollutants, resulting in stains that don’t go away easily. To determine the best way to remove a mold stain, our experts analyze where in the spectrum of difficulty the stain falls. Depending on where the stain falls, we can remove it, or it may be impossible to remove.

Using the Right Techniques

If we find a moderate level of staining, we use hydrogen peroxide or an enzyme to remove the stain. However, if the stain is difficult to remove, we utilize other equipment like a media blaster or sander to achieve the desired results. By using their experience our experts are able to select the right methods to accomplish successful mold remediation.

Choosing the Best Cleaning Solution

Our trained and experienced professionals select mold stain removers after closely examining their effectiveness in removing these stains. They also make sure the cleaning solution they select is less acidic and has higher pH level. For example, if a particular stain remover has a low pH level of 2.5, it’s considered acidic.

Our team members also utilize their experience to select bleach-based stain removers that are buffered close to neutral pH levels of 8 or 9.

Mold Killing Capabilities of Stain Removers

Our team has the required expertise to judge whether any particular mold stain remover can also work as a mold killer (fungicide). They ensure the stain remover is EPA registered as a fungicide and has an EPA registration number. If it doesn’t, it’s just a mold stain remover and not a fungicide or product that can kill mold.

By performing mold stain removal in conjunction with mold remediation, our experts are able to achieve the task of mold remediation and at the same time ensure your home looks good as well as smells clean.

Professional expertise is essential to successful mold remediation. The experts at ServiceMaster Metropolitan have the training, tools, and experience to tackle any mold scenario to effectively and efficiently remove the mold and prevent it from returning. For immediate mold remediation assistance, give us a call at (855) 560-7999.

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Restoring Specialty Items During Fire Damage Cleanup in Hamburg, NJ

July 13th, 2018 · No Comments

Fire is well-known for its destructive power and can quickly destroy a house. If your home in Hamburg, NJ has been engulfed by a fire, contact the professionals at ServiceMaster Metropolitan for fast and reliable fire damage cleanup.


Our technicians are highly trained in fire damage cleanup and can tackle even the most severe fire damage scenarios. This includes restoring specialty items throughout your home. Today, we’re going to look at how our cleanup professionals tackle specialty restoration projects!


Horns and Hides

When performing HEPA vacuuming for items with horns, hides, or feathers, our experts ensure the vacuum’s suction doesn’t cause further damage to the item.


During the deodorization process, we use a hydroxyl generator instead of ozone. Our experienced technicians know that ozone can react poorly with chemicals or glues used during the tanning process of these items.



Before performing fire damage cleanup for artwork our experts first determine the type of art they are dealing with.


Is it an oil painting? Is it an original by a famous painter? Is it signed or has a rider on it? This analysis helps our team understand how valuable a particular piece of artwork is and whether it should be cleaned in-house or sent to a qualified art restorer.


When performing the cleanup in-house, our technicians make use of a special eraser that’s specifically used for cleaning artwork. However, our trained professionals are well aware that this type of eraser can damage water colors and avoid using it on these types of paintings.


Stained Glass

There are different complexities our team faces when cleaning stained glass. For instance, the seams are often made of lead and very soft, making them susceptible to damage.


Our fire damage restoration team uses non-abrasive, acid-free and ammonia-free cleaners to ensure the seams aren’t damaged during cleanup.


Also, to treat heavy contamination or soot, our technicians put the stained glass into an ultrasonic cleaning machine, but only if it’s not painted. Otherwise, the ultrasonic cleaning machine will remove the paint, ruining the piece.


 Finding Reliable Fire Damage Cleanup

Our technicians take extra care during ultrasonic cleaning to make sure there’s no risk of overexposure to cavitation and heat during the process. Overexposure can cause softening of the lead and result in the piece coming apart or getting discolored.


Fire damage cleanup is a challenge and should never be attempted by a non-professional. The technicians at ServiceMaster Metropolitan have the necessary experience, tools, and training to quickly and efficiently restore your valuables after a fire. Just give us a call at (855) 560-7999 and we’ll quickly dispatch a team of experts to your home in Hamburg, NJ to help you right away.


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Tackling the Complexities of Mold Remediation in Hackensack, NJ

July 5th, 2018 · No Comments

Mold growth in your Hackensack, NJ home can be a serious problem. Mold will damage the surfaces it grows on, is unsightly, causes an unpleasant smell, and is dangerously harmful to your health. To effectively remove mold in your home you’ll have to rely on a professional mold remediation firm like ServiceMaster Metropolitan.


By hiring our experts, you can rest assured the mold in your home will be removed and won’t return. Professional mold remediation takes more than splashing some bleach on the affected area. Today, we’re going to take a look at the complexities of mold remediation and how our professionals tackle them.


Using Negative Air Pressure and Air Scrubbing


Our mold remediation experts create an isolated work location and maintain negative air pressure while removing visible mold contamination. This prevents airborne contamination, such as mold spores, from spreading to other areas of your home.


We create negative air pressure by removing more air from the work area than what’s allowed to enter. This helps remove fungal contamination during the initial cleaning.


However, in some situations, we try to avoid using negative air pressure at the time of final cleaning.


If multiple areas are contaminated, utilizing negative air pressure will only cycle contaminated air rather than bring clean air in. In this case, we use a technique called air scrubbing.


During air scrubbing, our technicians use an air filtration device within the isolated zone without exhausting anything to the outside.


Since the air cycles multiple times through the air filtration device, it effectively reduces the particulate levels within the isolated area.


Proper Fogging for Mold Remediation


To achieve better results during mold remediation, our team makes use of fogging to play a supportive role to the process of air scrubbing.


Fogging is used to add micro-droplets of water to the air. Due to these droplets the dust particles fuse together to become larger particles. These larger particles easily move towards the air scrubber or settle out, helping to make the cleanup procedure easier.


Another good thing about our experts is that they have access to advanced equipment such as ultra-low volume foggers and thermal foggers.


The benefit of using this equipment is that they’re able to produce a fog with droplets that are the right size. For instance, ultra-low volume foggers can produce tiny droplets that are one to ten-microns in size which helps remove very small dust particles.


Our technicians’ experience and industrial-grade equipment both play a vital role in mold remediation. The professionals at ServiceMaster Metropolitan are prepared to effectively treat any mold scenario in your Hackensack, NJ home. Just give us a call at (855) 560-7999 for immediate assistance.

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Fixing Your Floors with Storm Damage Cleanup in Hackettstown, NJ

June 27th, 2018 · No Comments

Storms are often accompanied by heavy rainfall which can result in considerable water damage to homes in Hackettstown, NJ and across northern New Jersey. If you experience storm damage or flooding in your home, don’t leave anything to chance. Contact the storm damage cleanup pros at ServiceMaster Metropolitan. By contacting trusted professionals, you can rest assured that your home will be successfully restored.

Your floors in particular are vulnerable to serious storm damage. Today, we’re going to talk about how our storm damage cleanup professionals can save your floors after a storm.

Gapping in Wood Floors

If your wood floors have experienced water damage, our technicians will first take a moisture reading to analyze the amount of moisture the wood has absorbed.

If the moisture content of the wood floor has increased by 10%, it will experience swelling, pushing the shouldering boards. This will result in large gaps when the floor dries out.

When the swelling is severe, it may not be possible to repair your wood floors. Instead, we will remove and replace the flooring as part of our storm damage cleanup.

Subfloors and the Issue of Noise

Commodity-grade oriented strand board (OSB) subfloors are used in many homes. When they become wet from flooding, OSB subfloors can’t retain the fastener, even after they are dried.

OSB panels are typically 0.705” thick, but after water damage they absorb moisture and swell. This will result in their fastener retention and fiber density being compromised.

After the OSB panels dry, the floor fasteners become loose, and the floor experiences vertical deflection, resulting in noise-related concerns.

Our experienced technicians perform a field test to check whether it will be necessary to replace the OSB panels or not.

This test involves inserting an ice pick into the panel. If the ice pick penetrates the panel by ¼” to ½”, it means the OSB panel has lost its fastener retention ability and requires replacement.

Loose Fastening and the Noisy Floor or Sub-Floor

After water damage there will be loose flooring and the consequent problem of noise if the original floor fastener surpassed spacing recommendations provided by floor manufacturer.

For instance, fastener spacing for plank floors that are 3″ and above should be between 6 to 8 inches. If the spacing is nearly 12” it will be out of specification. In such situations the floor will probably create noise when it reaches original moisture content.

To ensure your home recovers from storm damage, contact the storm damage cleanup professionals at ServiceMaster Metropolitan. We have the experience and tools to restore your home to its pre-loss condition quickly and effectively.

If your Hackettstown, NJ home experiences storm damage, contact us as soon as possible at (855) 560-7999.

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How Our Experts Tackle the Challenges of Fire Damage Restoration in Morristown, NJ

June 13th, 2018 · No Comments

Fire can cause serious damage in your Morristown, NJ home. The best chance of recovering your home and property is to call the fire damage restoration experts at ServiceMaster Metropolitan. Fire damage restoration is challenging and not a job for the untrained. Let’s take a look at some of the challenges our fire damage restoration experts face and how they overcome them to restore your home!

Treating Different Materials Throughout Your Home

Different types of materials in your home require different cleaning procedures, while some may not be salvageable at all. Our fire damage restoration experts are trained in treating the variety of materials in your home and how to determine salvageability.

  • Framing: If framing is charred 1/4th of an inch or more it will need to be replaced
  • Drywall: During the cleanup of drywall, we’ll determine whether smoke residues seeped behind the drywall. If so, the drywall can’t be salvaged
  • Tile Counters: It’s possible to clean tile counters, however, if the grout cannot be cleaned, it will have to be replaced
  • Solid Formica and Granite Counters: Similar to tile counters, if the smoke went inside, it’ll be necessary to seal the underlayer. The longer the counters are exposed to smoke, the greater the chance of permanent discoloration
  • Carpets: Carpets affected by light smoke can be cleaned and restored to their pre-loss condition through the use of industrial-grade cleaning solutions and equipment
  • Laminate Floors: Laminate floors have a layer of absorbent foam beneath them. If the smoke was able to seep beneath the floor, it will have to be removed so the absorbent foam can be replaced
  • Salvageable Surfaces: Our experts ensure that scorched and smoke damaged surfaces that aren’t being removed are sealed properly to ensure smoke odors can’t escape

Perform Smoke Damage Removal

Apart from removing smoke particulate materials such as ash, char, and soot, our experts also focus on removing gaseous chemical contamination. The aim is to remove chemical components such as volatile organic compounds as well as semi-volatile organic compounds that result in long-term contamination.

Our technicians examine the affected area, looking for particulates and chemical residues to determine which cleaning techniques will be most effective.

This also helps us determine the type of materials that burned during fire. This information is then used to identify the types of smoke residue present, so the right cleaning techniques can be used.

There are plenty of challenges our fire damage restoration professionals face. Thankfully, they’re armed with training, experience, and industrial grade equipment to restore your home effectively.

For reliable fire damage restoration in Morristown, NJ, contact the experts at ServiceMaster Metropolitan. We’re available 24/7/365 so we can begin work right away. Contact us at (855) 560-7999 for immediate assistance.

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3 Tips for Fire Damage Prevention This Summer in Fairfield, NJ

June 7th, 2018 · No Comments

Rather than waiting for disaster to strike in Fairfield, NJ, or elsewhere across Northern New Jersey this summer, take the proper steps to protect your home from fire damage. In the midst of holiday celebrations, outdoor barbeques, and summer bonfires, it’s easy for flames to get out of control and cause serious harm. The fire damage restoration pros at ServiceMaster Metropolitan are here to help with our top fire prevention tips!

Here are just a few ways to take care of your home and family all summer long:


  1. Keep Fire Outdoors: Take all necessary precautions when it comes to fire damage! For example, position all grills or fire pits at least ten feet from your home and keep them away from low hanging tree branches or other flammable objects. Additionally, send smokers outside, and always make sure cigarette butts are fully extinguished.


  1. Take Preventative Measures: Always make sure you have a fire protection plan in place and practice it regularly. Create an escape plan, evaluate safe exits from your home, and decide upon a family meeting place outside. Additionally, routinely check your home for potential fire damage issues such as frayed wires or overloaded outlets or extension cords. Although this may seem excessive, it’s always better to be safe!


  1. Incorporate Home Cleaning: As you’re cleaning your home, there are small but meaningful ways to prevent against fire damage. For example, scrape grease buildup out of the bottom of your stove and replace HVAC air filters regularly. When cleaning out storage spaces, make sure to thoroughly check whether or not products are flammable. If they are, move these items to a safer location, separate from your home.


Taking preventative measures is the safest, best, and least expensive way to prevent fire damage in Fairfield, NJ. Take the necessary precautions around your home this summer, and make sure to play it safe when making bonfires or lighting up the grill.


For all of your fire damage related questions or needs, give the professionals at ServiceMaster Metropolitan a call today!

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Complexities of Biohazard Cleanup and How Experts in Wayne, NJ Manage Them

June 4th, 2018 · No Comments

A suicide, homicide, or natural death in your Wayne, NJ home can leave everyone in the family in a state of shock. In such situations it’s necessary to call ServiceMaster Metropolitan for professional, thorough, and discrete biohazard cleanup. We’re fully aware of the complexities and psychological aspects associated with this type of cleanup and take every measure to ensure it’s performed with care and compassion.

Complexities of Biohazard Cleanup and How Experts Manage Them


Privacy Concerns


One of the most important factors our experts keep note of while performing biohazard cleanup is your privacy. Our professionals keep a low profile and don’t provide information to anyone not associate with the project. We also perform work as quickly as possible, so you can get back to business as usual sooner.


Effects of Time


The sooner biohazard cleanup begins, the easier it is for us to treat the area. The longer biohazardous materials are left, the more impact they can have. Dangerous materials can spread to other areas of the home or become impossible to fully clean, resulting in replacement of affected items and surfaces.


Our experienced time is available 24/7/365, so we’ll get to work as soon as we get the call. We can perform work quickly to limit the effects and spread of biohazardous materials. This doesn’t mean we sacrifice effectiveness for speed. We thoroughly check the area before, during, and after cleanup to ensure everything is properly treated.


As you can see, experience is an important aspect in biohazard cleanup work, and the professionals at ServiceMaster Metropolitan have the training, certification, and expertise to deal with it.


Our experts follow all standards and conduct all aspects of the required cleanup work in a very compassionate and thorough manner, keeping note of the psychological trauma family members are in. For immediate assistance with biohazard cleanup in Wayne, NJ and all of northern New Jersey, contact us at (855) 560-7999.

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Understanding Expenses Covered Under the SFIP and Flood Damage Cleanup

June 1st, 2018 · No Comments

Floods can completely devastate your Edgewater, NJ home, necessitating flood damage cleanup from a professional firm like ServiceMaster Metropolitan. By enlisting the help of our experts, you can rest assured that your home is restored and there’ll be no surprise expenses.

When it comes to flood damage cleanup, the expenses can become confusing. Trying to understand the work being done and what your insurance will cover can be difficult, leading to surprise out-of-pocket expenses. The professionals at ServiceMaster Metropolitan are here to help you better understand the process and ensure you don’t encounter any surprise expenses.

Flood Damage Cleanup and Surprise Expenses

Nothing upsets a property owner more than having to pay surprise expenses they assumed were covered by their insurance.

Flood claims need to follow all the rules as mentioned in the Standard Flood Insurance Policy (SFIP), so it’s important for restoration companies to understand the flood program rules. This way they can prevent complications after flood claims, particularly when the restoration company has been referred by an agent.

Flood damage cleanup professionals know the procedures they have to follow for restoring your home to its pre-loss state. However, it’s also important to understand that at times, standard procedures are not covered by SFIPs.

When a flood damage restoration company is aware of the rules, they can help you navigate the process.

Expenses Allowed by FEMA

FEMA has produced an extensive memo (titled W-13025a) to explain the type of restoration expenditures that are allowed and not allowed.

Let’s go through a few of the main points that restoration professionals should understand before they start work:


  1. Extraction of water from wet carpets will not be covered by a Standard Flood Insurance Policy. If water extraction is included on the restoration firms estimate list, you need to be aware of the fact that the coverage will not be allowed. It’s often assumed that the expenditure on water extraction will be included in the expenditure on removal of wet carpet. Thus, restoration professionals should include this expenditure in the removal line item.
  2. The use of ozone machines and air scrubbers is not allowed under SFIP.
  3. Charges for negative air movers, generators, personal protection equipment, and air filtering equipment are not permitted under SFIP. As such, these charges are to be added in the removal line item.
  4. The restoration firm is required to provide drying logs on a daily basis along with their invoice. The drying logs should provide details such as material readings, readings of non-affected/affected areas, and equipment outputs so as to document the drying process. In case logs are not provided, the flood adjuster will be able to pay the amount equivalent to a reasonable expenditure that usually occurs as per calculations provided by FEMA


The professionals at ServiceMaster Metropolitan are well versed in SFIPs. We’ll help you navigate filing a claim for flood damage and ensure you’re not left with any surprise expenses. If your Edgewater, NJ home experiences flood damage, contact the flood damage cleanup experts for comprehensive services today at (855) 560-7999.

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How Sealers Can Help Suppress Smoke Odors After a Fire in Clifton, NJ

May 24th, 2018 · No Comments

Even a small fire can leave serious damage and unpleasant smoke odors throughout your home in Clifton, NJ or anywhere across northern New Jersey. If your home has experienced fire damage on any scale, it’s time to call the fire damage restoration experts at ServiceMaster Metropolitan. We can quickly restore your home to its pre-loss state and remove all signs of the fire, including smoke odors.

Smoke odors are a particularly difficult element to remove after a fire. Today we’ll look at how our experts utilize sealers to prevent smoke odors from lingering in your home after a fire.

Understanding of How Sealers Work

Applying sealers alone isn’t going to remove smoke odors from your home. Our trained experts understand that contaminants and residues left behind by the fire first need to be removed. This means that fire damage cleanup and deodorization are still important steps in the restoration process to ensure the sealers can work to their full effect.

Choosing the Right Sealers

The next step is choosing the right sealer. Not all sealers work the same, so our experts are thoroughly trained to ensure the sealer they apply provides the required results. Concerns they need to address include:


  • Will the sealer be able to suppress fire odors?
  • Will the sealer reliably seal residues as well as bleeding stains?
  • Will it selectively let water vapor breathe when required?
  • Will the sealer be sustainable and work for several years?
  • Is it a sealer that’s specifically used for fire damage cleanup?
  • Will the sealer be able to provide an unbroken and continuous film?
  • Does the sealer itself release unpleasant odors


Understanding the Limitations of Sealers

 Having hands-on experience in fire damage restoration means our team understands the limitations certain type of sealers have. This helps us choose the correct sealer for your individual situation.


Let’s look at different categories of sealers and their limitations.



  • It’s impermeable and blocks water vapor transmission. This can result in entrapment of condensation
  • A pungent lacquer (solvent) odor may persist for a week or more and requires air scrubbing using carbon filtration


Water Based Sealers

  • Less tolerant to substrate surface conditions that are imperfect
  • Don’t offer a vapor barrier
  • Cannot be applied where ambient air and surface temperatures are under 45°F


The experience and training our professionals have is invaluable to fire damage restoration. The professionals at ServiceMaster Metropolitan will ensure your home in Clifton, NJ or anywhere across northern New Jersey is restored to its pre-loss condition quickly, allowing you to return to business as usual. For immediate assistance with smoke odor removal or fire damage cleanup, contact us at (855) 560-7999.


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What Mold Remediation Steps Professionals Take to Completely Eradicate Mold Problems from Homes in the Upper East Side, NYC

May 22nd, 2018 · No Comments

Mold growth is a serious problem that shouldn’t be neglected in your home in the Upper East Side of NYC due to the multitude of problems it can create. For instance, it decomposes cellulose and lignin which can cause significant damage to things that contain cellulosic fabrics. That’s why it’s necessary to hire an experienced firm like ServiceMaster Metropolitan to perform mold remediation so the mold growth and the underlying problem that caused it can be identified and rectified.


Today we’ll look at how moisture facilitates mold growth and how our mold remediation experts stop mold growth in your home.


Moisture and Its Role in Mold Growth


Moisture commonly finds its way into the home through leaky appliances or roofs after a heavy rainfall, allowing for mold growth. However, high levels of humidity in the air can also cause mold growth. Let’s look at an example to explain why this happens.


Suppose air with a relative humidity of 60% enters your home and it has a 90°F temperature. At some point this air will cool and reach a temperature of 85°F. When this happens the relative humidity of the air rises to more than 70%, which can facilitate mold growth inside your house.


We will take the required steps to reduce the relative humidity within your home as part of our strategy to prevent future mold growth in your home.


How We Stop Mold Growth


Reduce Relative Humidity


Our team understands that mold requires moisture for growth and will reduce relative humidity to below the 62% mark. By maintaining a relative humidity under 70%, our professionals are able prevent mold growth and lower the growth rate of existing mold.


Utilize Ultraviolet Radiation, Creosote, and Fungicides


To prevent mold growth on wood surfaces, our mold remediation experts use coal tar creosote. This protects the wood while preventing mold growth in the future.


Additionally, our mold cleanup experts make use of various fungicides to inhibit mold growth in your home.


Lastly, our trained and experienced mold remediation technicians know that ultraviolet radiation helps in stopping mold growth. Since sunlight is a good source of ultraviolet radiation, our experts expose items that have been affected by mold to sunlight to get rid of the mold problem.


If you’re facing a mold problem in your home, contact ServiceMaster Metropolitan for proper mold remediation. Our experts are trained and experienced in mold removal and determining the cause, so they can totally eradicate the problem from your home. For immediate assistance in the Upper East Side of NYC, contact us at (855) 560-7999.

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