ServiceMaster Metropolitan | News & Tips

Preventing the Spread of Smoke Odors After a Fire in Your Caldwell, NJ Commercial Building

September 10th, 2018 · No Comments

Experiencing a fire in your Caldwell, NJ commercial building can be devastating, but recovery is possible with fire damage mitigation and smoke odor removal services from ServiceMaster Metropolitan.


Smoke odors are an often-underestimated element of fire damage, but that doesn’t make it any less sinister. Without treatment, smoke odors can persist for years. However, our smoke odor removal technicians have the tools and expertise to treat smoke odors in your commercial building, especially when it comes to treating fireproofing material.


Our technicians are trained in treating porous spray-applied fireproofing present on deck assemblies, beams, and steel pillars in a building. If the fireproofing isn’t properly treated, it will continually release smoke odors long after the fire damage has been treated.


Choosing the Right Smoke Odor Removal Techniques


Normally, fire damage mitigation experts focus on contaminant removal to get rid of odors. When it comes to fireproofing materials, however, this isn’t the best technique as it would require the replacement of affected fireproofing and be cost prohibitive.


Options for Removing Smoke Odors


Our experts analyze various techniques to select the one that’ll be most effective. Different techniques include:


  • Dry Cleaning Techniques: One of the options is to use dry cleaning techniques like vacuuming, but our technicians avoid it since it proves to be only partially effective. Spray applied fireproofing is present in nooks and crannies where vacuuming cannot reach properly. As such, the material will continue to harbor and emit contaminants
  • Wet Cleaning: This method is avoided since wet cleaning can alter the thermal resistive properties of fireproofing. Additionally, if wetting permeates to the substrate level, it will compromise the bonding strength and necessitate replacement of the fireproofing
  • Sealer (Alcohol Based): Our fire damage remediation experts avoid using alcohol-based sealers such as shellac. The reason is that the solvents and alcohol present in these sealers can negatively affect fireproofing
  • Hydroxyl or Ozone Generators: Depending on the type of fire, we will use hydroxyl or ozone generators under a controlled environment to eliminate the smoke odors.


The technicians at ServiceMaster Metropolitan have the required expertise, tools, and training to perform smoke odor removal on your Caldwell, NJ commercial building and fireproofing. Contact us at (855) 560-7999 for immediate 24/7/365 assistance.


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Choosing the Right Equipment for Storm Damage Cleanup Work in Chatham, NJ

September 6th, 2018 · No Comments

Storms in Chatham, NJ can cause serious damage to homes, including water damage from heavy rainfalls. If your home has experienced storm damage, it’s time to call the storm damage cleanup professionals at ServiceMaster Metropolitan. Relying on professionals will ensure your home is properly restored and avoid issues such as mold growth or structural damage.


Today, we’re going to look at how our storm damage cleanup technicians choose the right equipment to restore your home.


Choosing the Right Equipment for Storm Damage Cleanup


We utilize a wide variety of equipment for drying during storm damage cleanup. However, the types we use depends on the individual scenario. Let’s explore the details of what factors we consider for choosing the right equipment:

  • Power: When selecting any air mover or dehumidifier, we choose one that has higher Feet per Minute (FPM) or Cubic Feet per Minute (CFM) value. The more air that moves through the dehumidifier, the more moisture is extracted from the air.
  • Low Amps: The more pieces of equipment used, the more quickly we can achieve results. However, this can take a lot of power. We try to use equipment with low amp requirements, so we can work without renting a generator.
  • Safety: Our storm damage cleanup technicians make sure all of our equipment has been tested by UL (Underwriter’s Laboratory) and other organizations such as ETL (Intertek’s ETL SEMKO division) to ensure it’s safe to use.


Using Direct Heat


Direct heat applications can expedite drying time. For example, if the temperature of wet materials reaches about 125°f, the drying time is reduced from four and a half days to two days. Direct heat applications also help in reducing the relative humidity by almost 50% within 24 hours.


We also monitor air and surface temperature as well as analyze the moisture content, adjusting the heat accordingly to achieve the best results.


Heat Drying or Refrigerant Dehumidification


We understand the differences between refrigerant dehumidification and heat drying so the best method is chosen for situation.


For example, if evaporation occurs too rapidly without proper reduction in humidity through dehumidification, it can result in secondary damage.


The experts at ServiceMaster Metropolitan have the experience, training, and equipment to ensure your Chatham, NJ home is properly restored after a storm. Don’t hesitate – call the storm damage cleanup experts at (855) 560-7999 for immediate assistance.

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How the Professionals Ensure Successful Disaster Restoration for Your West Orange, NJ, Home

September 5th, 2018 · No Comments

Natural disasters such as storms and floods in West Orange, NJ can cause massive amounts of damage to homes. If your home has suffered damage, it’s time to call the professionals at ServiceMaster Metropolitan for disaster restoration so your home can be expertly restored as soon as possible. Today, we’ll look into how our disaster restoration technicians ensure your home is successfully restored.


The Right Support Team

During catastrophic (CAT) loss scenarios, we have the expertise to set up an operation base for handling the logistics necessary to coordinate and organize restoration.

We take the necessary steps to support our disaster restoration technicians working in the field. The operation base we set up is used for handling aspects such as:

  • Subcontractor coordination
  • Meet transportation needs
  • Supply inventory
  • Look into manpower issues

This way we’re able to easily manage backstage work without any hindrances and carry out all the tasks in a very professional and organized manner.


Extensive Training & Continuing Education

Disaster scenarios are complex and there are a variety of factors to consider. Our technicians have the necessary training to manage all involved tasks such as:

  • Collect required information from a disaster site
  • Prepare required paperwork
  • Quickly complete estimation
  • Perform restoration work for a variety of scenarios

Our technicians also receive continuing education to ensure we’re at the forefront of technology and techniques, so we never lose our edge.


Manage Manpower

In CAT loss situations, locating dependable manpower can become difficult. After a natural disaster, it’s important that restoration is performed quickly, and without the necessary manpower, that’s not possible.

When required we make use of temporary labor but ensure they’re constantly guided by our in-house trained supervisor.

These supervisors have the needed training in CAT loss restoration work and are capable of monitoring aspects like adherence to protocols, implementation of quality control, and other required details.


Access to Advanced Equipment

Another good thing about ServiceMaster Metropolitan is that we have access to advanced equipment that makes the process of disaster restoration easier, such as:

  • Digital Equipment for Diagramming: Diagramming plays an important role in identification and measurement of damaged materials. The use of digital equipment helps our team accurately collect required measurements as well as properly capture image details
  • Thorough Inspection: We utilize advanced equipment to identify damaged building materials. Such extensive inspection work helps in avoiding future reinspection and additional work

As you can see, hiring a firm with the right experience, training, and resources is essential to disaster restoration and the recovery of your home.


ServiceMaster Metropolitan has the training, experience, and equipment to successfully restore your West Orange, NJ home after a disaster. Don’t leave the fate of your home to chance; let us help you recover. For immediate assistance, contact us at (855) 560-7999.

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Debunking Mold Removal Myths and Finding Professional Help in Livingston, NJ

August 22nd, 2018 · No Comments

Mold is a serious issue that can result in a variety of problems. For instance, mold can damage the structural integrity of your Livingston, NJ home and cause your belongings to deteriorate. If you suspect mold in your home, contact the experts at ServiceMaster Metropolitan for mold removal.

Unfortunately, there are a lot of myths surrounding mold and mold removal. Here, examine the two of the most prevalent mold removal myth and debunk them!

Debunking Mold Removal Myths

Myth #1Bleach Kills Mold Present on any Type of Surface

You may think that splashing some bleach on mold will be enough to remove it. Our trained and experienced technicians know better. A majority of the retail bleach products available on the market aren’t effective for removing mold from porous surfaces.

When it comes to semi-porous and porous materials like drywall, ceiling tile, carpet, and wood, the bleach may not come into contact with the mold’s roots. This means the mold can easily grow back later.


Myth #2Dead Mold Doesn’t Cause Problems

Mold remains dormant until conditions become favorable for its regrowth. Even in its dormant condition, mold can release spores so it can reproduce and start reappearing when the moisture problem resurfaces.

This is just one of the many reasons it’s so important to find professional help for mold removal.


Training to Deal with Asbestos

Some mold scenarios come with added complications, such as the presence of lead based pain or asbestos.

Let’s look at an example to understand what our experts do when this type of problem is faced.

Suppose, during a storm, the roof of a house gets damaged and water gets into the living areas and attic. If there’s a delay in water damage restoration work, the water damaged insulation will facilitate mold growth in the attic.

The complexity of the work can increase if water travels all the way to the basement. The solution involves removal of surface materials from walls and ceilings of the affected areas.

Things will be further complicated if plaster contains asbestos or is covered with lead-based paint. Our experts will utilize their experience and select the most appropriate option to remove the surface material by creating a tightly controlled environment in all the rooms where the problem exists.

Experience is essential to effective mold removal work, and the technicians at ServiceMaster Metropolitan have the training, certification, and equipment to deal with it to ensure the mold is safely removed and the underlying problem that caused it is fixed.

If you have concerns that your home may have a mold problem or need additional information on our other services, please give us a call today at (855) 560-7999.

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Using Air Movers Effectively During Water Damage Restoration in Short Hills, NJ

August 13th, 2018 · No Comments

Natural calamities such as floods can result in serious water damage to your Short Hills, NJ home. If your home has suffered water damage, it’s time to call the water damage restoration professionals at ServiceMaster Metropolitan to restore your home quickly and effectively. By hiring professionals, you can prevent structural damage and mold growth.


One of the tools we use for effective water damage restoration are air movers to help with the drying process. However, if not careful, mistakes can be made that hinder drying. Today, we’re going to look at how our technicians use air movers properly and effectively.


The Drying Process and the Use of Air Movers in Water Damage Restoration


Drying needs to begin as soon as the water extraction is finished. However, an overly-aggressive approach to drying can actually do more harm than good. To determine the best strategy for drying, our water damage restoration technicians first examine the affected area, looking for:

Sewage – Sewage contains dangerous contaminants such as viruses, bacteria, and other pathogens. If sewage contamination exists and air movers are used before the area is thoroughly sanitized, the air movers will easily spread the contamination to unaffected parts of your home.

Mold Growth – If water damage has been left too long, mold can begin to grow. If we find mold growth we’ll have to contain the area before using air movers, otherwise mold spores could spread throughout your home. If mold is present in your home, we’re capable of performing mold remediation to remove the mold and ensure it doesn’t return.

Too Much Clutter – If the affected area is cluttered with furniture and other items, drying, even with air movers, can be slowed down. If items in your home have been affected by water damage, we’ll move them to a secure, offsite location to restore them. This clears out the affected area and allows for it to be dried more efficiently. Once we’ve made the area safe for drying, we utilize our industrial grade air movers to help dry the area as quickly as possible.


Relying on their expertise and training, our water damage restoration technicians can restore your Short Hills, NJ home quickly and effectively. We’re available 24/7/365, so help is always just a phone call away. For immediate assistance, contact ServiceMaster Metropolitan at (855) 560-7999.


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Using the Latest Technology for Smoke Odor Removal in Paramus, NJ

August 13th, 2018 · No Comments

When a fire devastates a home in Paramus, NJ, we often think of the damage caused by the flames. However, smoke odor is also a persistent and destructive element of fire damage. However, with help from professional fire damage and smoke odor removal professionals, your home can be restored and free of smoke odor once again. The professionals at ServiceMaster Metropolitan not only have the training and expertise to perform effective smoke odor removal, but also the latest technology. Today, we’re going to take a look at some of the equipment we use for smoke odor removal!



Various chemical compounds like hydrogen peroxide can be used as oxidizers to break down odor molecules. We often use these oxidizers which can penetrate deep into materials, such as wood, to break apart the smoke odor molecules, effectively removing the smoke odor.


Hydroxyl Generators

While oxidizers can present some safety concerns, hydroxyl generators are safe to use in occupied areas and quickly eliminates odors. This means you’re able to stay in your home while smoke odor removal is performed.


Odor Counteractants

Odor counteractants change, mask, or cover smoke odors. They can be mixed with cleaning solutions, applied directly over a surface, or fogged. These counteractants either break apart or bind with odor molecules to neutralize their effect.



Fogging is exactly what it sounds like. We use a specialized fog that’s able to permeate throughout the home into otherwise inaccessible areas such as behind walls and under flooring. Depending on the odor in the home, we use either thermal fogging (hot) or ULV fogging (cold).



For permanent odor control, we use sealants. This keeps the smoke odor molecules from traveling onto another surface after work is completed.


Chlorine Dioxide

Our team stays at the forefront of technological advancements, including chlorine dioxide for complete smoke odor removal. Chlorine dioxide physically alters the chemical structure of an odor-causing compound’s molecules and provides effective odor control.


Also, exposure to daylight results in natural dissipation of chlorine dioxide. This means there are no harmful residues left over!


Chlorine dioxide in gaseous and liquid form means it can be used in different circumstances. For example, liquid chlorine dioxide can be sprayed over affected areas and, when in gas form, it can flow into hard-to-reach and hidden locations like HVAC systems and crawl spaces to eliminate odor molecules.


While our expertise and training are both essential to effective smoke odor removal, using advanced technology is also a priceless addition to our arsenal.


The professionals at ServiceMaster Metropolitan have the tools, training, and expertise to successfully restore your Paramus, NJ home and remove smoke odors after a fire. We’re available 24/7/365 to help. Just give us a call at (855) 560-7999 for immediate assistance.

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How We Tackle Storm Damage Cleanup in Mendham, NJ

July 20th, 2018 · No Comments

Storms can result in serious damage to your Mendham, NJ home. The best way to recover is to contact the storm damage cleanup professionals at ServiceMaster Metropolitan to ensure the cleanup and restoration is performed quickly and properly.

Our professionals are highly trained and experienced so we’re ready to tackle any storm damage cleanup scenario. No cleanup is the same and we often run into situations that test our abilities. Today, we’re going to take a look at some of the complex scenarios we run into and how we resolve them!

 Floor Tiles and Asbestos

If our team finds that tack strips have been used for setting carpeting in place, they’ll continue the water extraction and drying process. Our experts understand this means there’s little risk of exposure should floor tiles under the carpet contain asbestos. In older homes it’s not uncommon to find tiles or laminate that contains asbestos.

However, if the carpet is glued down and hasn’t separated completely from the floor tiles beneath, it’s likely the tiles will lift up with the carpet when it’s removed.

For our technicians to remain safe, they’ll avoid lifting the carpet until they can confirm whether or not the tiles beneath contain asbestos and continue the water extraction and drying on a temporary basis to prevent the problem of mold growth on other surfaces.

Walls, Trim, and Lead Paint

Normally, dehumidifiers and floor fans won’t disturb surfaces containing lead paint, making them safe to use.

However, if the painted surfaces show signs of visible deterioration or flaking, to decrease the chance of exposure we won’t direct any air flow towards it.

Advanced Equipment and Bonded Surface Protectors

Access to Advanced Equipment

Our technicians use advanced equipment such as thermal imagers (also known as infrared cameras) to detect hidden water damage in your home. Thermal imagers are able to detect the temperature differences between dry and moist areas and reveal moisture behind walls, in the ceiling, or other hard to reach places. This helps us to identify problem areas and treat them.

This also helps homeowners, as they can see the storm damage cleanup progress for themselves.

Using Bonded Surface Protectors

Microbial growth can return to pre-treatment levels in just a few hours after a surface has been disinfected.

To prevent this, we apply a bonded surface protector (such as Biostat) after cleaning and disinfection. Bonded surface protectors create conditions that inhibit microbial growth to preventing them from recolonizing.

The professionals at ServiceMaster Metropolitan are here to help you recover with storm damage cleanup. We’re ready for any scenario and will return your Mendham, NJ home to its pre-loss condition quickly so you can get back to business as usual. For immediate assistance, 24/7/365, contact us at (855) 560-7999.

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Selection of Right Procedures; a Critical Aspect of Mold Remediation Tasks in Bayonne, NJ Homes

July 17th, 2018 · No Comments

If you find mold growing in your Bayonne, NJ home, you need to contact the mold remediation professionals at ServiceMaster Metropolitan immediately. Mold grows rapidly and will destroy whatever it grows upon, creates bad odors, and causes health hazards.

Today, we’re going to take a look into how our mold remediation technicians successfully remove mold and prevent it from returning.

Spectrum of Difficulty

A mold stain might necessitate removing a significant layer of the surface to make it look like new. For example, mold may trap soot or inorganic pollutants, resulting in stains that don’t go away easily. To determine the best way to remove a mold stain, our experts analyze where in the spectrum of difficulty the stain falls. Depending on where the stain falls, we can remove it, or it may be impossible to remove.

Using the Right Techniques

If we find a moderate level of staining, we use hydrogen peroxide or an enzyme to remove the stain. However, if the stain is difficult to remove, we utilize other equipment like a media blaster or sander to achieve the desired results. By using their experience our experts are able to select the right methods to accomplish successful mold remediation.

Choosing the Best Cleaning Solution

Our trained and experienced professionals select mold stain removers after closely examining their effectiveness in removing these stains. They also make sure the cleaning solution they select is less acidic and has higher pH level. For example, if a particular stain remover has a low pH level of 2.5, it’s considered acidic.

Our team members also utilize their experience to select bleach-based stain removers that are buffered close to neutral pH levels of 8 or 9.

Mold Killing Capabilities of Stain Removers

Our team has the required expertise to judge whether any particular mold stain remover can also work as a mold killer (fungicide). They ensure the stain remover is EPA registered as a fungicide and has an EPA registration number. If it doesn’t, it’s just a mold stain remover and not a fungicide or product that can kill mold.

By performing mold stain removal in conjunction with mold remediation, our experts are able to achieve the task of mold remediation and at the same time ensure your home looks good as well as smells clean.

Professional expertise is essential to successful mold remediation. The experts at ServiceMaster Metropolitan have the training, tools, and experience to tackle any mold scenario to effectively and efficiently remove the mold and prevent it from returning. For immediate mold remediation assistance, give us a call at (855) 560-7999.

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Restoring Specialty Items During Fire Damage Cleanup in Hamburg, NJ

July 13th, 2018 · No Comments

Fire is well-known for its destructive power and can quickly destroy a house. If your home in Hamburg, NJ has been engulfed by a fire, contact the professionals at ServiceMaster Metropolitan for fast and reliable fire damage cleanup.


Our technicians are highly trained in fire damage cleanup and can tackle even the most severe fire damage scenarios. This includes restoring specialty items throughout your home. Today, we’re going to look at how our cleanup professionals tackle specialty restoration projects!


Horns and Hides

When performing HEPA vacuuming for items with horns, hides, or feathers, our experts ensure the vacuum’s suction doesn’t cause further damage to the item.


During the deodorization process, we use a hydroxyl generator instead of ozone. Our experienced technicians know that ozone can react poorly with chemicals or glues used during the tanning process of these items.



Before performing fire damage cleanup for artwork our experts first determine the type of art they are dealing with.


Is it an oil painting? Is it an original by a famous painter? Is it signed or has a rider on it? This analysis helps our team understand how valuable a particular piece of artwork is and whether it should be cleaned in-house or sent to a qualified art restorer.


When performing the cleanup in-house, our technicians make use of a special eraser that’s specifically used for cleaning artwork. However, our trained professionals are well aware that this type of eraser can damage water colors and avoid using it on these types of paintings.


Stained Glass

There are different complexities our team faces when cleaning stained glass. For instance, the seams are often made of lead and very soft, making them susceptible to damage.


Our fire damage restoration team uses non-abrasive, acid-free and ammonia-free cleaners to ensure the seams aren’t damaged during cleanup.


Also, to treat heavy contamination or soot, our technicians put the stained glass into an ultrasonic cleaning machine, but only if it’s not painted. Otherwise, the ultrasonic cleaning machine will remove the paint, ruining the piece.


 Finding Reliable Fire Damage Cleanup

Our technicians take extra care during ultrasonic cleaning to make sure there’s no risk of overexposure to cavitation and heat during the process. Overexposure can cause softening of the lead and result in the piece coming apart or getting discolored.


Fire damage cleanup is a challenge and should never be attempted by a non-professional. The technicians at ServiceMaster Metropolitan have the necessary experience, tools, and training to quickly and efficiently restore your valuables after a fire. Just give us a call at (855) 560-7999 and we’ll quickly dispatch a team of experts to your home in Hamburg, NJ to help you right away.


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Tackling the Complexities of Mold Remediation in Hackensack, NJ

July 5th, 2018 · No Comments

Mold growth in your Hackensack, NJ home can be a serious problem. Mold will damage the surfaces it grows on, is unsightly, causes an unpleasant smell, and is dangerously harmful to your health. To effectively remove mold in your home you’ll have to rely on a professional mold remediation firm like ServiceMaster Metropolitan.


By hiring our experts, you can rest assured the mold in your home will be removed and won’t return. Professional mold remediation takes more than splashing some bleach on the affected area. Today, we’re going to take a look at the complexities of mold remediation and how our professionals tackle them.


Using Negative Air Pressure and Air Scrubbing


Our mold remediation experts create an isolated work location and maintain negative air pressure while removing visible mold contamination. This prevents airborne contamination, such as mold spores, from spreading to other areas of your home.


We create negative air pressure by removing more air from the work area than what’s allowed to enter. This helps remove fungal contamination during the initial cleaning.


However, in some situations, we try to avoid using negative air pressure at the time of final cleaning.


If multiple areas are contaminated, utilizing negative air pressure will only cycle contaminated air rather than bring clean air in. In this case, we use a technique called air scrubbing.


During air scrubbing, our technicians use an air filtration device within the isolated zone without exhausting anything to the outside.


Since the air cycles multiple times through the air filtration device, it effectively reduces the particulate levels within the isolated area.


Proper Fogging for Mold Remediation


To achieve better results during mold remediation, our team makes use of fogging to play a supportive role to the process of air scrubbing.


Fogging is used to add micro-droplets of water to the air. Due to these droplets the dust particles fuse together to become larger particles. These larger particles easily move towards the air scrubber or settle out, helping to make the cleanup procedure easier.


Another good thing about our experts is that they have access to advanced equipment such as ultra-low volume foggers and thermal foggers.


The benefit of using this equipment is that they’re able to produce a fog with droplets that are the right size. For instance, ultra-low volume foggers can produce tiny droplets that are one to ten-microns in size which helps remove very small dust particles.


Our technicians’ experience and industrial-grade equipment both play a vital role in mold remediation. The professionals at ServiceMaster Metropolitan are prepared to effectively treat any mold scenario in your Hackensack, NJ home. Just give us a call at (855) 560-7999 for immediate assistance.

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