ServiceMaster Metropolitan | News & Tips

Why It’s Important to Hire Experts for Disaster Restoration Work in Clifton, NJ Homes

June 18th, 2019 · No Comments

If your home has been damaged after a disaster like a storm, flood, or other calamity, hiring ServiceMaster Metropolitan for all your disaster restoration needs in Clifton, NJ is crucial. By hiring competent professionals, you’ll have the assurance the work will be completed within the shortest period, and they’ll perform the tasks in the correct manner.


In the following sections we’ll look at why it’s necessary to avoid hiring inexperienced professionals for this type of work.



Attempts to Restore Possessions That Cannot Be Restored


If someone performing disaster restoration doesn’t have the required experience, they may attempt to restore objects that cannot be saved. For instance, if particle board furniture gets drenched during a flood, putting any effort into restoring such furniture will be futile. With their understanding of cleaning and restoration, our technicians know that after such furniture becomes saturated, attempts to recover it will fail.



Use of Wrong Cleaning Equipment and Techniques


Proper disaster restoration becomes possible when the right equipment and techniques are utilized. Moreover, if the wrong methods are used by less experienced cleaners, it can result in further damage to your possessions.



Cleanup of Antiques and Common Mistakes


Antiques are valuable but vulnerable. If a homeowner has antique items—for example, some old silver coins—and the antiques receive smoke damage, any cleaning methods must be selected cautiously. Less experienced professionals may try to get the silver coins to shine and sparkle by using paper towels and silver polish. However, if such methods are used, the antique value of the coins will be lost entirely.


The pulp-based paper towels can also create tiny scratches on the surface of antique coins, harming them greatly.



Utilization of Wrong Methods and Equipment

If someone inexperienced attempts disaster restoration, there’s a risk that they may use equipment that will not be appropriate for the task.


For instance, they may decide to utilize ultrasonic equipment for cleaning matched pearls. However, the use of such equipment will generally have disastrous effects.


The beautiful shine pearls have is due to the nacre. When a pearl necklace is cleaned with ultrasonic equipment, the nacre will get damaged, and the necklace will lose its value.


To summarize, working with an experienced disaster restoration team is essential if you want your home to be restored in the right manner without having to suffer further damage because of inexperience.


ServiceMaster Metropolitan is a company with vast experience in this type of restoration work, and our experts have the necessary training and certification to perform these tasks as required.



If you’re looking for disaster restoration services, contact us immediately at (855) 560-7999. Our team of trained and experienced disaster restoration technicians are available in Clifton, NJ, and all of northern New Jersey to visit your home, analyze the situation, and carry out the necessary steps to restore your home and possessions.

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Mold Cleanup and How Technical Knowledge Helps Experts in Wayne, NJ, Avoid Incorrect Cleaning Methods

June 4th, 2019 · No Comments

Mold growth is a serious issue that results in various problems. If you notice mold growing in your home, then you should get in touch with a professional mold cleanup firm like ServiceMaster Metropolitan so that proper steps can be taken to remediate the situation.


Here, we look at how experts at ServiceMaster Metropolitan utilize their technical knowledge and experience to avoid incorrect cleaning methods, and utilize appropriate techniques to completely remove mold from your home in Wayne, NJ, and all of northern New Jersey.


Chemical Agents

Our mold cleanup experts utilize their experience and avoid fogging with chemicals that are not formulated, designed, or tested for such application. Our mold remediation technicians know that if hydrogen peroxide is used for fogging, then it can result in different problems like discoloration and corrosion of soft furnishing.

Thus, before using any chemical agent for the purpose of fogging, our experts ensure that the product is specifically designed for that purpose.

In addition, our mold remediation professionals are aware that many products get their Environmental Protection Agency (EPA) registration according to federal pesticide laws. A good percentage of these products are not suggested for indoor fogging. Our experts understand that if such products are used for fogging, then it is blatant noncompliance with established laws.

As such, before using any specific product, our technicians thoroughly research the product’s contents, EPA registration, and approved uses.


Water-based Products for Fogging

Our mold removal experts have the necessary technical knowledge and they know very well that mold spores tend to be hydrophobic, which means they usually repel water.

Accordingly, they understand that if any water-based product is used, then the mold spores will not be sticking to the droplets of water; consequently, the use of any type of water-based cleaning product for fogging will prove to be ineffective.


Appropriate Products

Instead of water-based products, our mold cleanup professionals use products that are chemically engineered to create osmosis. In osmosis, molecules in a solvent pass from a semi-permeable membrane to reach a more concentrated solution from a less concentrated one to equalize the concentration on both sides of the membrane. In short, the osmosis process passively transports spores into droplets of water.


Super Cationic Process

Additionally, our technicians use the super cationic process for scrubbing mold spores out of the air. The super cationic process implements positively-charged atoms to easily capture mold spores, which are negatively charged.

The preceding details clearly highlight the importance of experience and technical knowledge in mold cleanup tasks. By utilizing their experience and knowledge, our mold remediation experts are able to complete the cleanup with the desired results.

Experts at ServiceMaster Metropolitan have years of experience in mold removal tasks, and you can rely on us for the complete eradication of any mold from your home in Wayne, NJ.


All you have to do is contact our customer support number at (855) 560-7999, and our team will visit your home, analyze your mold problem, and develop a plan of action to tackle the mold.

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Mold Removal and Complexities Technicians Face while Performing Remediation Work in Manhattan, NYC, Homes

May 31st, 2019 · No Comments

Mold growth is a serious problem, and taking immediate steps to rectify the situation is necessary. By hiring mold removal experts (like ServiceMaster Metropolitan), you will have the assurance that the task will be performed in the correct manner. Here, we look at how experts in Manhattan, NYC, remediate a mold problem when it affects carpets and the HVAC system.


Mold in the HVAC System

If examination shows that mold infestation has spread into your HVAC installation, then immediate steps need to be taken as the HVAC system will facilitate the spread of mold spores throughout the indoor space in your home.

Our mold removal experts understand that mold remediation becomes a difficult task if HVAC components (like air handlers and ductwork) are affected by mold. So, before starting work, our technicians perform a necessary mold test and inspection to make sure that it is actually mold rather not dirt accumulation that often looks like mold growth.

After mold growth is confirmed, the next step our technicians take is to determine whether it will be possible to clean affected components or if they need to be discarded. For instance, when mold is present in ductwork, our technicians take the following steps:

  • They discard porous components like fiberglass ducts and insulation
  • They properly clean and reuse nonporous components such as metallic ducts since these are less affected by mold

Apart from performing mold remediation, our experts also try to identify the underlying issue (such as humidity) that caused the mold problem to begin with.

For example, high humidity levels are often caused by air conditioning equipment that is over-sized. Normally, oversized equipment has a high cooling capacity, and as such, the air conditioning system starts operating in relatively short cycles. Such short cooling cycles do not remove moisture from air very effectively.

On the other hand, if you are facing a humidity problem even with an HVAC system that is the right size, then our mold removal experts will suggest other means of dehumidification to rectify the situation.


Mold on Carpets

When mold infestation is noticed on a carpet, our experts perform analysis to examine the severity of the problem. After their examination, our mold removal professionals implement the HEPA sandwich technique to carry out cleanup work.

This technique is a three-step cleaning procedure wherein wet cleaning is performed between cleaning carried out using vacuums fitted with a HEPA filter. During the process, our experts avoid the use of beater bars or other similar attachments since these agitate mold spores.

After the first round of vacuuming, our mold remediation technicians carry out hot-water extraction using antimicrobial products. Our team also utilizes truck-mount systems for applying hotter water than normal as well as to achieve better extraction suction than what can be done when portable units are used.

In the last step of the process, our mold cleanup professionals utilize dehumidifiers to quickly dry the carpets. After that, HEPA vacuuming is performed for a second time to complete the process.


If you have noticed mold growth in your home, call (855) 560-7999, and the mold removal experts at ServiceMaster Metropolitan will visit your home in Manhattan, NYC, evaluate the situation, and begin thorough mold remediation.

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An Insight into Smoke Residues, The Aftermath of a Fire, and How Fire Damage Restoration Experts in Jersey City, NJ Remove Them

May 30th, 2019 · No Comments

Fire can result in a lot of destruction, and if the proper steps are not taken, soot and smoke residues can further deteriorate the situation. By hiring ServiceMaster Metropolitan for the task of fire damage restoration you will have the assurance that your home in Jersey City, NJ will be properly restored and cleaned.



Fire Damage Restoration and Proper Smoke Damage Removal

Our fire damage restoration experts understand that during a fire, different chemicals are produced. These pollutants can be categorized as:

  • Nitrogen oxides forming when organic components burn
  • Chlorine dioxide when synthetics burn


To avoid problems caused by these combustion pollutants our technicians focus on restoration and remediation of structural materials that are damaged by smoke residues.

Our experts are aware of the fact that smoke particles resulting from combustion are in the 0.1 to 4 microns range. The particles in the 1 to 4 microns range usually settle within hours after the fire. Smoke particles that are less than one micron often remain suspended in the air, emphasizing the need for proper smoke cleanup.

Our fire damage remediation technicians follow certain steps to ensure smoke damage removal is carried out in the proper manner.



Step 1: Right Ventilation

The technicians at ServiceMaster Metropolitan focus on setting up the right ventilation so the smoke damage cleanup process can be expedited. Additionally, if weather conditions permit, they utilize positive ventilation to achieve desired results.

They also understand that if outside weather conditions are not good, such ventilation can prove to be counterproductive. For example, if the outside weather is humid, the excess humidity coming into the house can combine with smoke and speed up the process of creating acidic residues.



Step 2: Isolation and Air Management

In case there was partial fire loss, our fire damage cleanup technicians set up proper containment and isolation barriers to reduce the spread of contaminants to unaffected locations of the house. In addition, they also perform air management to control air flow inside the affected zone and prevent smoke residues from leaving the containment zone.



Step 3: HEPA Filtration and Vacuuming

Our fire damage mitigation technicians set up high-efficiency particulate air filters (HEPA filters) for air filtration during the cleanup process to capture smoke particles that are up to 0.3 microns in size. Moreover, HEPA filtration becomes necessary when hazardous materials are demolished during the remediation process.

Apart from using HEPA filtration to remove smoke particles from the air, our fire damage restoration experts also make use of HEPA vacuuming for capturing and removing fine particles from surfaces. The task of vacuuming is carried out before detergent cleaning to prevent their spread.

HEPA vacuuming performed by our fire damage remediation professionals also helps in removing smoke particles that settle into cracks and crevices. Our technicians also vacuum interior surfaces of mechanical components and HVAC ductwork to completely remove smoke particles from these locations.



If your home has been damaged by fire, contact ServiceMaster Metropolitan immediately at (855) 560-7999. Our team of trained and experienced fire damage restoration experts will respond quickly in Jersey City, NJ and all of northern New Jersey to assess the extent of the damage and immediately start the fire damage restoration work.

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The Benefits of Using Thermal Imaging for Storm Damage Cleanup in West Milford, NJ

May 24th, 2019 · No Comments

Storms in West Milford, NJ, and their associated flooding can result in significant water damage to homes. In such situations the best thing to do is immediately contact the storm damage cleanup experts at ServiceMaster Metropolitan to conduct the necessary cleanup and restoration work. Here, we will look at how our experts utilize advanced equipment to carry out this task in the correct manner.


Use of Thermal Imaging in Storm Damage Cleanup


Our storm damage cleanup experts make use of the latest technology, such as thermal imaging, to detect locations with water damage faster and with greater accuracy. For instance, thermal imaging helps in detecting the temperature differences behind a wall.


Thermal imaging cameras help us trace the cold spots that are the result of moisture problems in the house. If thermal imaging shows that a water problem does not exist behind a wall, the wall will not need to be demolished, saving time and expense.


How Do Thermal Imaging Cameras Work?


Thermal imaging cameras detect the infrared radiation objects emit and show them as an image with different colors. Heat is indicated by yellow, orange, and red colors, while colder temperatures due to water damage show in purple, black, and dark blue colors.


Application Areas of Thermal Imaging Cameras


After a storm, our experts utilize thermal imaging for different purposes such as locating the source of a leaking roof, condensation issues, leaking pipes, and other similar problems.


The experts at ServiceMaster Metropolitan have the necessary experience to utilize thermal imaging in the right manner and understand that temperature differences are not always indicative of water problems. For example, thermal imaging might show cool air coming from outside.


Our storm damage cleanup technicians also make use of devices such as surface or pin probe moisture meters.


The use of moisture meters in conjunction with thermal imaging provides clear information to indicate whether a temperature difference behind a wall is due to moisture problems or a gap in insulation.


Our experts utilize thermal imaging cameras during the cleanup process to monitor the progress of work and locate sections of the house that require additional attention. This way it becomes easier to redirect dehumidifiers and fans accordingly.


Moreover, our technicians use their training and experience to properly understand how thermal imaging cameras function, how to make proper use of the theory behind infrared energy, and what these temperature differences indicate.


By using thermal imaging cameras our experts are able to perform inspections more accurately and quickly to locate areas in the house with moisture problems, resulting in fewer callbacks by insurance firms for verification.


If your West Milford, NJ, home has been damaged during a recent storm, contact ServiceMaster Metropolitan immediately at (855) 560-7999 for quick and efficient assistance in all of northern New Jersey.

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Using Different Water Damage Mitigation Equipment in Mahwah, NJ

May 9th, 2019 · No Comments

When water damage occurs due to flooding, it’s important to ascertain moisture levels in your home in Mahwah, NJ so remediation work can be performed in the correct manner. If water damage isn’t resolved properly it can lead to problems like peeling paint, water stains, rotted wood, mold growth, rusting metal, and pest infestation. The water damage mitigation experts at ServiceMaster Metropolitan make use of probes and different types of moisture meters to perform thorough examinations and work accordingly to fix the water problem.


Use of Moisture Meters in Water Damage Mitigation Work

 Moisture meters help our technicians check the level of water damage, monitor the drying process, and confirm that excess moisture has been brought under control.


Use of Different Types of Moisture Meters

Pin Type Moisture Meters: Our water damage mitigation experts make use of these meters where it’s possible to penetrate a surface, such as wood, and insert the metal pins. These meters provide a reading of the moisture content for the depth they are inserted. By using these meters, our water damage mitigation technicians are able to figure out how deep within a surface the moisture infiltration has reached.


Pinless Moisture Meters: The pinless type of moisture meter utilizes a radio frequency for detecting moisture content under a surface. Our water damage mitigation technicians use these meters where it’s not possible to penetrate the surface of the material or if damage to the surface is to be avoided. Pinless meters help in differentiating between areas of low and high moisture.

In many situations, our experts use these meters together. At first the pinless meter is used to quickly scan a surface for problems, and if any problem is detected, the pin type meter is used for further investigation.


RH In-Situ Probes

We understand that after a flooding incidence, the presence of excess moisture in concrete slabs will continue to negatively affect the complete structure by damaging floor coverings, interior decorations, structural components, and furniture. They also understand that they can work on a solution only after the source of the issue is discovered and eliminated.

Water damage mitigation after a flooding incidence is a complex task where several aspects are to be taken into consideration such as high moisture, contamination, and mold growth. Our experts have the necessary training, certification, and experience to perform this task in the correct manner by following every and all required standards.


If your home has been damaged during recent flooding, find immediate assistance in Mahwah, NJ and all of northern New Jersey from the technicians at ServiceMaster Metropolitan by contacting us immediately at (855) 560-7999.

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Understanding the Fire Damage Restoration Process in West Orange, NJ

May 6th, 2019 · No Comments

About 370,000 fires occur in homes every year, resulting in significant loss of property. If your West Orange, NJ, home has experienced a fire, it’s important that you call the fire damage restoration experts at ServiceMaster Metropolitan immediately so further damage from smoke residues and water can be prevented.

Fire damage restoration is highly complex and made up of different steps. Today, we’re going to look at the process our technicians use to return your home to its pre-loss condition.


Test and Creating a Plan of Action

Our fire damage restoration experts perform surface, VOC, and air sampling to determine the different quantities and types of unsafe chemicals that are present in your home. We then develop a plan of action for particulate and soot remediation that describes the steps we will be performing for decontamination and cleaning.

We also utilize the latest laboratory instruments to check for the presence of chemical smoke residues consisting of volatile organic compounds (VOCs) as well as semi-volatile organic compounds (SVOCs).

By examining these chemicals our technicians are able to understand the kind of materials that burned which helps them determine how persistent these smoke residues will be.

Just cleaning smoke particulates won’t take care of the SVOCs and VOCs. We utilize different processes to completely remove VOCs and SVOCs.


Using Advanced Equipment

We use advanced equipment to perform effective fire damage remediation. Some of the equipment we use includes:


  • HEPA vacuums
  • Power tools for collecting dust
  • Foam applicators
  • Hot water extractors
  • Chemical degreasers and cleaners
  • Encapsulants
  • Smoke sponges
  • Ultrasonic cleaning machines



Use of Hydroxyl Generators


Our fire damage cleanup technicians also make use of hydroxyl radical generators for odor removal that create a cascading effect to effectively remove smoke odors from your home.


As part of the cascading effect, these radicals react with smoke odors to produce secondary chemicals. These chemicals continue the reaction to breakdown complex smoke molecules into simple substances like water vapor and carbon dioxide.


However, to get the best results, our odor mitigation experts first remove building materials that have been damaged by the fire before the hydroxyl generators are used in your home.


There are many different aspects to be looked into during fire damage restoration. Additionally, fire damage repair experts need to expedite the drying process so mold growth can be stopped. They also need to work on soot removal and ensure there are no lingering smoke odors after the cleanup work is finished.


ServiceMaster Metropolitan is a company with many years of experience in these tasks. We utilize the necessary cleaning solutions and equipment to ensure everything is cleaned within the shortest time period so you can start living in your home as early as possible.



If your home has experienced a fire, contact us immediately at (855) 560-7999. Our trained and experienced technicians will respond quickly in West Orange, NJ and all of northern New Jersey to assess the situation and begin work to restore your home to its pre-loss state.


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Removing Odors from Your Livingston, NJ, Home with Storm Damage Cleanup

May 1st, 2019 · No Comments

Storms bring about flooding, which can flush different contaminants into your Livingston, NJ, home. Contaminants can include sewage, debris, vegetation, dead animals, and more, resulting in damage to and/or bad odors in your home. To restore your home, count on the storm damage cleanup professionals at ServiceMaster Metropolitan. We’ll treat any damage present and remove lingering odors so you can move on with your life.


Odor Removal during Storm Damage Cleanup

There isn’t a single process for odor removal; it all depends on the types of contaminants present due to flooding. Let’s take a look at a few cleanup scenarios.


Water-Based Cleanup

We utilize our technical knowledge and experience to analyze different surfaces in your home. This helps us determine if using a water-based cleaning method will be effective.

If so, we begin cleaning, including scrubbing to get rid of odors that tend to dissolve in water.


Lower Humidity Cleanup

Humidity is common after flooding and can worsen odors. This is especially true for enclosed spaces. To help remove moisture from your home, we lower the humidity. This helps lessen the water damage and causes odors to dissipate.


Thermal Oxidation Cleanup

If there are organic malodors present in your home, then our storm damage cleanup technicians utilize thermal oxidation to solve this problem.

With thermal oxidation, we can achieve complete oxidization of organic compounds by exposing substances to relatively high temperatures. This technique helps in effectively removing odors.


Germicide Cleanup

If there are biological odors present, then we utilize germicides to remove them.

However, if chemical odors are present, germicides won’t be effective, which is why we always perform a thorough inspection before choosing an odor removal method.


Storm damage cleanup is highly complex and requires training and experience to be effective. The storm damage cleanup professionals at ServiceMaster Metropolitan are here to help restore your home to its pre-loss condition, which includes removing odors. We’re available to help 24/7/365. For immediate assistance in Livingston, NJ, contact us at (855) 560-7999.

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How Mold Cleanup Completely Eradicates Mold from Your Caldwell, NJ, Home

April 30th, 2019 · No Comments

Mold growing in your Caldwell, NJ, home isn’t something anyone wants. It’s not just unpleasant, but it damages whatever surface it grows on. Thankfully, the mold cleanup professionals at ServiceMaster Metropolitan have the tools and expertise to tackle any size mold outbreak. How do we completely eradicate mold from your home? Keep reading to find out!


Fix the Cause

It may seem like mold appears out of nowhere, but it thrives in moist conditions. Unless the underlying moisture issue in your home is fixed, any mold cleanup efforts are futile. There are a few steps we take to solve moisture issues.


Control Humidity: We try to reduce the humidity in your home to an ideal level of 35-50% by using equipment like air conditioners and dehumidifiers. If humidity is an issue in your home, we also provide you with tips for reducing it yourself, like venting humid air outside.


Insulate: We ensure there’s adequate insulation to reduce the chances of condensation forming on cold surfaces such as exterior walls, pipes, roofs, and windows. This condensation can easily go unnoticed and facilitate mold growth.


Check for Leaks: We inspect the house for appliances that might be leaking. Common culprits include pipes, hoses, showers, dishwashers, refrigerators, and washing machines. We also check attics, doors, ceilings, and windows for signs of leaks and water stains so that we can identify and resolve any issues.


Search for Cracks: Water can easily seep into your home through holes in the walls or cracks in the foundation. We check for these so they can be fixed, preventing further moisture from entering your home.


Stop the Spread of Mold Spores

Mold spores can easily spread through your home. While mold spores are always present in the air, if they find a suitable place to take hold, you can quickly have a colony on your hands. When treating an existing colony, disruption can easily cause spores to spread to other areas of your home. That’s why while performing mold cleanup, we take extra steps to prevent spores from traveling throughout your home. Oftentimes, we’ll switch off your HVAC system as spores can easily use it to travel to other areas of your home.


Use Effective Cleaning Products

It takes more than a splash of bleach to kill and remove a mold colony. The types of cleaning products we use also depend on the surface the mold is growing on. For example, if mold is growing in your HVAC system, we use anti-microbial solutions for cleaning. Everything we use is certified by the EPA.

Extenuating circumstances can complicate mold cleanup. For example, if a sewage leak was the cause of mold growth, we’ll have to use industrial grade disinfectants to prevent any negative health effects that can be caused by exposure to sewage.


Effective mold cleanup can only be completed by trained professionals. The technicians at ServiceMaster Metropolitan have the experience and industrial grade equipment to completely eradicate mold from your home and ensure it doesn’t return. For immediate assistance in Caldwell, NJ, contact us at (855) 560-7999.

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4 Challenges of Fire Damage Mitigation in Chatham, NJ

April 25th, 2019 · No Comments

If your home in Chatham, NJ, was damaged in a recent fire, you’re probably overwhelmed with trying to take care of your family and deal with insurance. Thankfully, help is available. The fire damage mitigation professionals at ServiceMaster Metropolitan have the tools and the training to overcome the challenges that fire damage presents.


We’re going to explore some of the unique challenges of fire damage and how our fire damage mitigation professionals overcome them to restore your home.


Challenges of Fire Damage Mitigation

#1: Toxic Gases

When construction materials like solvents and glue burn, they tend to release toxic gases. We’re trained to identify this issue and treat it to remove any toxic gasses from your home.


#2: Smoke Odors

If left untreated or treated improperly, smoke odors from a fire can persist for years after the damage occurs. Our trained fire damage mitigation technicians can identify different types of smoke odors and effectively remove them.

For example, when wood burns, the smoke odors released react to certain cleaning solutions differently than when plastic burns. Choosing the wrong cleaning solutions can result in additional damage.


#3: Cleaning Products

The intensive fire damage mitigation training our technicians receive allows them to select the right cleaning products (like water or non-water) for different types of fire damage. For example, we avoid water-based cleaners when cleaning plaster walls since they won’t be effective.

Similarly, when cleaning glazed surfaces, chrome fittings, and porcelain finishes, we stay away from abrasive cleaners as they can make these surfaces dull.

To help us choose the right cleaning procedure, we examine the residues that were generated during the fire. Depending on what was burned during the fire, different residues can be produced. Being able to identify them and choose the right cleaning procedures is critical to effective fire damage mitigation.


#4: Encapsulation of Odors

Our technicians know that contamination will continue to spread if scorched and inaccessible surfaces are not sealed off. To prevent this from happening, our fire damage experts use chemical sealers to seal off all these surfaces and encapsulate the odors.


Fire damage mitigation is a complex task made up of a variety of factors. The experts at ServiceMaster Metropolitan have the tools and training to perform fire damage mitigation, soot removal, smoke damage cleanup, and odor mitigation all at the same time, meaning your Chatham, NJ, home can be restored quicker and more effectively. Immediate action is critical to effective fire damage mitigation. That’s why we’re available 24/7/365. For immediate assistance, give us a call at (855) 560-7999.


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