ServiceMaster Metropolitan | News & Tips

4 Things to Consider When Looking for a Mold Remediation Firm in Caldwell, NJ

April 10th, 2018 · No Comments

Mold growth in your Caldwell, NJ home is alarming as it results in foul odors and destroys the surfaces it grows on. If you discover mold growing in your home, you’ll want to hire a mold remediation firm, such as ServiceMaster Metropolitan, to ensure the problem is professionally and properly remediated.

How can you be sure you’re hiring the right people for the job? By following these four steps, you can rest assured that you’ve found competent professionals.

#1: Look for an Experienced Firm

Whenever looking for professional help, you want to make sure the firm you choose is experienced.

Mold can be caused by a variety of problems including leaks, excessive moisture, and issues with the HVAC system. An experienced mold remediation firm will be able to tackle a wide range of mold cleanup scenarios while following strict regulatory standards. If you hire a less experienced firm, they may not be prepared to complete the work thoroughly.

#2: Check Their Insurance

When considering different mold remediation firms, it’s important to make sure they have the appropriate insurance. Uninsured firms should always be avoided. A reputable firm will have documentation of the following insurance coverage:

  • General liability
  • Pollution liability
  • Workmen’s compensation

You should also ask the mold cleanup company about their experience in working with homeowner’s insurance. Many firms will help their clients file a claim with their insurance.

#3: Understand the Rules for Additional Work

Depending on how severe the mold outbreak is, mold may be found in additional locations throughout the home after the work has begun. Before hiring a mold remediation firm, make sure you understand their policy regarding additional work outside of the project’s original scope.

Ideally, you should find a mold remediation firm that agrees to work on an area/volume basis and avoid companies that have time-based pricing. This way you’ll ensure that the work is completed in a timely fashion and isn’t unnecessarily delayed.

#4: Get an Inspection Report

You should hire a firm that’s willing to provide you with an inspection report right at the onset which includes:

  • Information about sections of the house that have been examined
  • Identify the cause of the mold
  • An action plan for treating the problem

By following these four steps, you’ll ensure that you’ve hired a competent, professional mold remediation firm to treat the mold problem in your Caldwell, NJ home. It’s no surprise that ServiceMaster Metropolitan meets all of these requirements. We’ve been providing comprehensive mold remediation services to homeowners all across Northern New Jersey for many years and will ensure the mold in your home is removed and doesn’t return. For more information or to make an appointment, contact us at (855) 560-7999 today.

→ No Comments Tags: Mold Cleanup · Mold Damage Cleanup · Mold Remediation · Mold Removal ·

How Our Disaster Restoration Experts Restore Your Walls and Flooring in Livingston, NJ

April 10th, 2018 · No Comments

Natural disasters such as thunderstorms can cause serious damage to homes and make it necessary to call on the disaster restoration experts  at ServiceMaster Metropolitan to restore homes in Livingston, NJ or anywhere across northern New Jersey.

The benefit of hiring our team is that our experts effectively restore everything in your home plus protect it from the elements with emergency board up and content storage services while the restoration work is conducted.

A common result of natural disasters is flooding which can result in significant water damage to your home. Our trained disaster restoration experts will work to reduce water damage in your home. The areas of the home most often affected by water damage are the walls and flooring. Let’s take a look at how our disaster restoration experts help restore these areas of your home.

Flooring Restoration

Different types of flooring require different approaches. For example:

  • Asbestos: We always check to see if the flooring contains asbestos. If its percentage is more than 1%, the flooring needs to be removed
  • Vinyl: We evaluate vinyl flooring to ensure it isn’t curling at the edges because of water exposure. If it is, our technicians will have to remove the flooring
  • Wood: Wood easily absorbs water which causes it to swell, resulting in significant damage. Depending on how much water the flooring has been exposed to, it may not be salvageable. If it can be salvaged, we’ll get to work extracting the water and use industrial grade dryers to remove moisture

Restoration of Interior Walls

  • Sheetrock: We first check to determine if the interior walls are constructed of wood studs and sheetrock. We then determine whether the walls have been exposed to water for two or more hours. Prolonged exposure means we’ll have to replace the sheetrock. If sheetrock walls had less exposure to water, our team may still need to remove it to expedite quicker drying of internal structural components
  • Insulation: Our technicians also examine whether wall cavities contain insulation. If insulation is present, it will have to be removed as it absorbs water quickly and becomes ineffective

If you need professional help after a natural disaster in Livingston, NJ or anywhere across northern New Jersey, contact the disaster restoration experts at ServiceMaster Metropolitan. Our technicians have extensive experience and training in disaster restoration.  Regardless of the level of damage or disaster scenario, we’re ready to help. Just give us a call at (855) 560-7999 for immediate assistance.

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The Importance of Removing Soot and Smoke Odors During Fire Damage Cleanup in Chatham, NJ

April 3rd, 2018 · No Comments

Experiencing a fire in your Chatham, NJ home can be traumatic. By hiring ServiceMaster Metropolitan for fire damage cleanup, you can trust that your home will quickly be restored to its pre-loss condition. This includes complete soot and smoke odor removal to ensure no signs of the fire remain. Today, we’ll explore how our professionals remove soot and smoke odors from homes in Chatham and all of northern New Jersey.

Soot Removal

One of the challenges our fire damage cleanup experts face is soot removal from textile materials. By nature, soot is oily and easily stains items like carpets, draperies, and furniture.

Our team is familiar with soot and its challenges, which is why soot removal is the first thing on our list. To remove soot without causing further damage, we typically use heavy-duty vacuum cleaners to thoroughly remove soot from textiles.

When cleaning soot from walls, we take precautions to prevent soot stains from bleeding into the walls. This includes using non-water-based cleaners like a chemical sponge to remove the soot.


Removing Smoke Odor


Smoke odor removal is another essential part of fire damage cleanup. Smoke odors are able to seep into every part of your home and will remain for years to come if not properly treated. A few methods we use for smoke odor removal include:


  • Counteractants: Our team utilizes various additives and counteractants to eliminate smoke odors. To determine which counteractants to use, we first analyze what was burned in the fire. Different materials create different types of odors, requiring different counteractants for effective treatment
  • Ozone Treatment: We use a machine to generate ozone which reacts with the smoke molecules. This interaction changes the molecular structure of the smoke molecules and is very effective in penetrating furniture and other textiles
  • Thermal Fogging: This method is used to remove smoke odors that penetrate into walls and other unreachable locations. A chemical fog is generated that seeps into otherwise unreachable areas of your home to neutralizing smoke odors


The fire damage cleanup professionals at ServiceMaster Metropolitan have the tools and training required to ensure your home is restored efficiently and thoroughly to its pre-loss condition. We’re available 24/7/365 so you can receive quick assistance in Chatham, NJ and all of northern New Jersey. If your home has experienced fire damage, contact our team immediately at (855) 560-7999.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Fire Restoration · Smoke and Soot Removal ·

The True Value of Our Fire Damage Remediation Experience Mendham, NJ

March 30th, 2018 · No Comments

Fire is capable of wreaking devastation in your Mendham, NJ home. However, this doesn’t mean your home can’t be saved. The fire damage remediation experts at ServiceMaster Metropolitan are here to help. We have the experience and equipment to effectively restore your home after a fire.

Today, we’ll look at how our technicians’ experience and training aids in different aspects of fire damage restoration.

Challenges in Smoke Odor Removal

Smoke odor is a difficult byproduct to deal with. Locating the areas or objects that are causing smoke odor is particularly challenging. It requires a thorough examination of the affected area to locate and treat the cause of smoke odor.

Once we locate the source of the smoke odor, we’ll have to determine whether the item can be cleaned or needs to be discarded.

The salvageability of an item depends on the materials it’s made of. Certain materials are easy to clean, while others will have to be replaced.

When treating smoke odors, we determine which odor counteractants to use based on the type of smoke produced. If necessary, we’ll use additional treatments, such as a deodorizing fog, that can reach otherwise inaccessible areas of your home.

Selecting the Most Effective Cleaning Technique and Process for Fire Damage Remediation

In addition to smoke odor removal, our experts also choose the most effective cleaning techniques, depending on whether the fire was high or low oxygen. For example:

  • If your home experienced a high oxygen fire, we’ll use low alkali products
  • For treating damage from a low oxygen fire, our technicians will use high alkali products
  • When soot residue is produced by a low oxygen fire, our technicians will use cleaning techniques that are more effective for low oxygen fire damage

Professional expertise is essential for fire damage remediation work, and the technicians at ServiceMaster Metropolitan have the experience, training, certification, and equipment to effectively, efficiently, and thoroughly restore your home. For immediate 24/7/365 assistance in Mendham, NJ, or anywhere across Northern New Jersey, contact us at (855) 560-7999.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · odor removal · Smoke and Soot Removal · Uncategorized ·

The Value of Experienced Debris Cleanup in Short Hills, NJ

March 30th, 2018 · No Comments

Natural disasters can create a variety of debris that can damage your property. Debris such as tree limbs, construction materials, and appliances can be difficult and unsafe for you to clean up and remove by yourself. When a natural disaster in Short Hills, NJ, or elsewhere across Northern New Jersey leaves debris on your property, contact the debris cleanup experts at ServiceMaster Metropolitan.

Today, we’ll talk about the different debris generated during natural disasters and how our professional team helps clear your property as quickly as possible.

Different Disasters and the Debris They Create

Debris tends to vary according to the nature of the disaster. Different natural disasters and the debris they create includes:

  • Tornadoes: Most of the damage will be caused by high velocity winds. The debris commonly generated during a tornado includes destroyed structures, green waste, and personal property
  • Floods: Water flowing at high speeds during floods results in the inundation of structures. Debris created by floods includes household items, mud, sediment, and structural material
  • Fire: Debris generated during a fire consists of charred wood, burned objects, ash, and damaged household items

How We Tackle Debris Cleanup

Let’s take a look at a few of the important debris cleanup services our professional team provides:

  1. Removal of Downed Trees and Branches. Downed trees and branches are a common type of debris, easily finding their way onto your property from floods, tornadoes, and thunderstorms. In some cases, branches may land on your vehicle, roof, or be propelled through windows. Our debris cleanup professionals are able to cut up large tree branches and remove them from your property. We can also handle structural repairs if the fallen tree has damaged your home.
  2. Cleanup of Hazardous Waste. Hazardous waste such as insecticides, spilled paint, septic overflows, spilled solvents, and cleaning chemicals can find their way onto your property, creating a serious risk for residents. These hazardous materials cannot be washed away and should never be cleaned by non-professionals. Our team is trained in the proper cleanup and disposal of hazardous waste to ensure no harm comes to residents and there’s no further contamination.
  3. Protection from Weather. If your home has been damaged, our team will provide board up services to seal any openings. This will protect your home from the elements while the cleanup and restoration services are performed.
  4. Pack Out Services. Depending on the damage to your home, your belongings may need to be removed from the home while debris cleanup and restoration are being performed. Our professionals will carefully pack out and catalogue all of your belongings and move them to a secure offsite location. Once the home is restored and debris is removed, we’ll move everything back into your home.

Debris cleanup can be dangerous, difficult, and heavy work. Count on the experts at ServiceMaster Metropolitan for debris removal in Short Hills, NJ or elsewhere across Northern New Jersey. For immediate assistance, contact us at (855) 560-7999.

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How Experience Proves to be Invaluable in Mold Cleanup Work Performed at Homes in Paramus, NJ

March 19th, 2018 · No Comments

Mold growth in your Paramus, NJ, home can result in bad odors and damage to the surfaces it grows on. If you discover mold growth in your home anywhere across Northern New Jersey, contact the experts at ServiceMaster Metropolitan for quick, effective cleanup.

Here, we’ll discuss the problems mold causes and how we use our expertise to permanently rid your home of mold.

Mold Growth Puts Your Home at Risk

Mold cleanup becomes necessary because mold growth can cause:

  • Structural damage in homes with wooden framing
  • Weakening of floors and walls
  • Discoloration of drywall
  • Damage to furnishings
  • A musty odor in your home

The Value of Professional Expertise in Mold Cleanup

When you hire professionals for mold removal, you’re reaping the benefits of our experience and rigorous training. When our experts arrive on the site, they are well equipped to remove mold from your home with the following:

Advanced Equipment

We utilize advanced technology that’s highly effective in mold cleanup, including:

  • Equipment to detect hidden moisture in your home such as moisture meters
  • Equipment for measuring temperature and humidity
  • Appropriate filtering of mold spores using Air Scrubbers

Proper use of Different Mold Cleanup Methods

Our technicians have a clear understanding of the various methods for mold remediation, depending on your home’s unique scenario. A few of the techniques we utilize include:

  • If mold is growing on non-porous surfaces, our experts make use of damp wipes for cleaning those surfaces
  • When mold is growing on wooden surfaces, our technicians make use of dry brushing to achieve the desired results

Expertise to Evaluate Mold Growth

Our experienced mold remediators will evaluate the problem to determine if it’s actually mold that’s occurring or something that resembles mold, such as:

  • Many types of carpet stains resemble mold
  • Concrete walls can develop alkaline crystals on their surface that look like mold
  • The painted backside of wood or drywall may also have an appearance that is similar to that of mold growth

Mold growth is a serious problem and it’s necessary to take the required steps to perform mold cleanup as early as possible. The technicians at ServiceMaster Metropolitan work according to strict industry standards to make sure the problem is completely eradicated from your home in Paramus, NJ or anywhere across Northern New Jersey.

Just give us a call at (855) 560-7999 for assistance. We’ll respond quickly, thoroughly analyze the seriousness of the problem, and immediately begin the required mold remediation process.

→ No Comments Tags: Mold Cleanup · Mold Damage Cleanup · Mold Remediation · Mold Removal ·   · · ·

After a Storm, Rely on ServiceMaster Metropolitan for Professional Debris Cleanup in Bayonne, NJ

March 1st, 2018 · No Comments

Storms can cause serious destruction to your Bayonne, NJ, home and scatter debris across your Northern New Jersey property. When coping with the aftermath of a storm, contact the disaster restoration professionals at ServiceMaster Metropolitan. We’ll repair the damage to your home and provide debris cleanup to return your property to its pre-loss state.

Today, we’ll explore:

  • Types of debris generated by storms
  • Types of disaster restoration services our team provides
  • Why it’s necessary to hire professionals for disaster restoration and debris cleanup

Type of Debris Generated During a Storm

When a storm tears across Northern New Jersey the high winds can carry debris including:

  • Building materials such as torn shingles, shattered glass, and shards of lumber
  • Broken tree branches, uprooted shrubs, and other green waste
  • Personal property from damaged structures

This debris can cause significant damage to your home by ripping off shingles, gashing holes into the roof, shattering windows, and stripping away siding. Before returning to a property after a storm, wait for the scene to be declared safe by the authorities. Some debris, such as downed electrical wires, can make the scene unsafe.

What’s Included in Debris Cleanup

We offer all-inclusive debris cleanup which includes services such as:

  1. Clearing Downed Trees: After a storm, you may find broken tree branches lying on your vehicle, in the driveway, and on your home’s roof. One of our team’s priorities is to remove tree branches, downed trees, and other green waste. Clearing this type of large debris helps speed the cleanup and restoration efforts.
  2. Provide Protection from Inclement Weather: If debris has broken windows or created holes in your home, we’ll provide emergency board up services to temporarily seal these areas. This will protect your home and belongings from the elements and intrusions during the restoration process. If you know a storm is coming, emergency board up services can be provided beforehand to give your home extra protection and help limit the damage.
  3. Provide Content Storage: If your belongings have been damaged or cannot remain in your home due to unsafe conditions, we’ll provide pack out and content storage services. Your belongings will be carefully cataloged and transported to a secure, offsite location to be cleaned and restored, and returned as soon as the restoration work has been completed on your Bayonne, NJ home.

Why Hire Professionals for Debris Cleanup?

Debris cleanup involves more than clearing away a few fallen branches. Our technicians have the equipment and training required to tackle even the most severe cases quickly and safely. Certain debris, such as electrical wires, standing water, and damaged trees can present serious danger. We’re trained to identify these dangers and properly resolve them.

The professionals at ServiceMaster Metropolitan will ensure your home and property is restored to its pre-loss condition, helping you recover more quickly and safely than if you were to attempt restoration yourself.

Don’t risk debris cleanup on your own in Bayonne, NJ or anywhere else across Northern New Jersey. When you hire ServiceMaster Metropolitan you can rest assured the restoration and cleanup will be completed promptly, efficiently, and thoroughly. Just give us a call at (855) 560-7999 for immediate assistance.

→ No Comments Tags: Disaster Restoration · Storm Damage Cleanup · Storm Damage Repair ·

Can Your Belongings Be Saved During Sewage Damage Cleanup in Hamburg, NJ?

February 21st, 2018 · No Comments

A sewage spill in your Hamburg, NJ, home needs to be addressed immediately because it can quickly create an unsafe environment. You may be tempted to clean the spill yourself, but sewage damage cleanup is a job best left to the professionals at ServiceMaster Metropolitan. We proudly serve residents all across Northern New Jersey. Hiring professionals isn’t just about avoiding having to do a messy job yourself; it also ensures that the damage will be treated correctly and your home made safe again.

Sewage damage cleanup is a tough job, but we have the training and equipment to rise to the challenge. Today, we’ll look at how our technicians determine whether items in your home can be salvaged or not.

The first thing our technicians will do is perform an analysis of the area and items in your home that have been damaged. This includes determining the porosity of affected items. With this information we can determine which affected materials need to be discarded and which can be salvaged.

While determining salvageability during sewage damage cleanup, our technicians will divide the materials into 3 categories based on their level of porosity: highly porous, semi-porous, and non-porous. We also have to use our best judgement because certain materials can demonstrate multiple levels of porosity. For example, painted drywall has low porosity, but if its base is unpainted, it can be highly porous, affecting whether or not it can be salvaged.

Highly Porous

We always try to save valuable items, even if they’re highly porous. Highly porous items that are less valuable, such as carpets, cushions, and cardboard, are typically discarded.

Semi-Porous Items

The salvageability of semi-porous items depends on how much sewage they have absorbed. The less sewage, the more likely we can save it.

Non-Porous Items

For non-porous items, our experts will check to determine if the contamination has reached the subsurface level. This is where our advanced equipment, such as moisture meters, proves to be helpful and assist our technicians perform a thorough examination of all non-porous materials like linoleum, vinyl, etc.

There are varied details to be looked into at the time of sewage damage cleanup, and the experts at ServiceMaster Metropolitan have the required proficiency to manage all aspects in the correct manner. If you’ve experienced a sewage spill in your home in Hamburg, NJ or anywhere across Northern New Jersey, contact us immediately at (855) 560-7999.

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How Fire Damage Remediation Experts in Hackettstown, NJ, Restore Your Home

February 13th, 2018 · No Comments

Fire can easily destroy everything in its path, resulting in significant damage to your Hackettstown, NJ, home. Hiring experts from ServiceMaster Metropolitan for fire damage remediation ensures that your home will be restored and repaired following a fire. However, this process is not easy. Today we’ll look at some of the issues our restoration experts face when restoring your home after a fire.

Cleanup Soot Residue

Cleaning soot residue left by a fire is a complex task for our technicians as residue can spread to every corner of your home. We often find soot residue coating the surfaces of furniture, walls, and the insides of HVAC systems.

Soot residue is the result of incomplete combustion, resulting in the formation of small carbon particles. It cannot be cleaned with traditional soap and water, which can actually cause additional damage. Additionally, there are different types of soot, depending on the type of fire and what was burned. Our technicians are trained in identifying different types of soot and how to clean each one.

Smoke Odor Removal

Oftentimes, smoke odor persists even after fire damage remediation work has been completed.

That’s because smoke particles are usually very small size (around .004 micron) and can get into places where it’s very difficult to perform cleanup work (e.g., wall base, under carpets, behind wood trim, inside cabinets, etc.).

However, we’re able to easily meet this challenge since we have access to the required cleaning agents as well as specialized equipment to perform thorough smoke odor removal. In addition, our experts are also trained in different techniques, such as thermal fogging, and can ensure there are no lingering smoke odors.

Fire damage remediation goes far beyond treating the flame damage. There are many complexities which can only be addressed by trained staff. Otherwise, the damage can actually become worse and irreversible.

Our professional technicians receive rigorous training and continuing education to ensure you’re always receiving the best services. We take great care to restore your home to its pre-loss condition quickly, allowing you to get back to business as usual more quickly.

If your home has suffered fire damage, count on the professionals at ServiceMaster Metropolitan. Contact us at (855) 560-799 and we’ll arrive at your home in Hackettstown, NJ, or anywhere across Northern New Jersey within an hour.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Smoke and Soot Removal ·

We’re Ready for any Disaster Scenario in Hackensack, NJ With Our Disaster Restoration Services

January 30th, 2018 · No Comments

A natural disaster can take the form of a fire, storm, or flood, causing significant damage to your home. If your home has been damaged by a natural disaster, contact the experts at ServiceMaster Metropolitan for disaster restoration services in Hackensack, NJ and all of northern New Jersey.

What do disaster restoration services include? Does it vary based on the disaster? Today, we’ll explore the different services we provide to restore your home after any type of disaster scenario.

Water Damage Restoration

The primary causes of water damage are flooding, heavy rains, and frozen pipes that burst. Water damage in the home results in a variety of issues, including:

  • Metal rusting
  • Wood rotting
  • Peeling of laminated surfaces
  • Mold growth
  • Structural instability

How our experts solve these issues

To treat water damage in your Hackensack, NJ home, our technicians employ a number of strategies, including:

  • Extraction of water, disinfection, and clean up
  • Restoration of damaged belongings and parts of the home
  • Structural drying as well as dehumidification

Fire Damage Restoration

A large portion of residential fires occur in one/two-family residences. A fire will destroy your belongings, and the resulting soot and smoke will continue to damage your home, even after the flames are extinguished.

Additionally, the water used to extinguish the fire can cause water damage in your home and complicate restoration efforts, as items and structural components not burned in the fire will be completely soaked.

How our experts solve these issues

Fire damage restoration is a challenge, but not impossible. Our trained technicians work quickly to restore your home and prevent secondary damage from soot, smoke, and water. A few of the services included with fire damage restoration are:

  • Remove smoke odor
  • Cleanup soot residue
  • Water extraction, if necessary
  • Utilize industrial grade equipment to dry out your belongings and home
  • Structural cleaning, repairs, deodorization, emergency board up, disinfection, power washing, and roof tarping

Flood and Storm Damage Restoration

Flash floods are a common occurrence, leaving a trail of destruction in their wake.

Because flood waters can carry different contaminants into your home including debris, dead animals, fertilizers, pathogens, and raw sewage, cleaning your home becomes quite a challenge.

How our experts solve these issues

Our technicians are trained on the required methods to remove standing water and then thoroughly clean your home, regardless of the contaminants present. Our services include:

  • Water extraction, disinfection, cleanup, and drying
  • Sanitization and odor removal
  • Clean up of debris, emergency board up, and minor repairs

Disaster restoration is a complex task. When you hire ServiceMaster Metropolitan to perform these tasks you’ll have the assurance it’ll be completed to meet the highest of standards. Contact us at (855) 560-7999 for all of your disaster restoration needs. Our experts will quickly respond in Hackensack, NJ and all of northern New Jersey to assess the damage and immediately start the restoration work.

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