ServiceMaster Metropolitan | News & Tips

The Value of Experience and Technical Expertise in Mold Cleanup Tasks in Clifton, NJ

December 14th, 2017 · No Comments

If you’ve discovered mold growing in your Clifton, NJ, home, you’ll want to take action quickly! You may consider throwing some bleach on it and calling it a day, however, bleach will only discolor the mold and not remove it. To ensure the mold is properly treated and won’t return, you’ll need to hire professionals, such as those at ServiceMaster Metropolitan, for mold cleanup.

Why is it so important to hire professionals for mold removal? Let’s take a look.

The Role of Professionals in Mold Cleanup

The first thing our technicians do when they enter your home is examine the level of contamination. The mold’s severity will greatly influence our cleanup strategy.

How do technicians determine the mold contamination level in your home?

Judging Contamination Level

Mold contamination is measured with four different levels. Due to their training and expertise, our professionals can easily gauge the contamination in your home and determine the best way to treat it.

The contamination level is determined by the square footage of the affected area:

Level 1: Small area of ten square feet or less

Level 2: Medium area ranging between ten and thirty square feet

Level 3: Larger area of thirty to a hundred square feet

Level 4: Widespread contamination spreading over an entire room or rooms.

Containment Methods

Mold spores move through the air and can easily spread during cleanup. To prevent this, our technicians use one of two types of containment.

The type of containment we use depends on the level of mold contamination. The two types of containment are:

  • Limited containment
  • Full containment

Limited Containment: During our inspection, if we find that the area affected by mold is only about ten to a hundred square feet, we implement limited containment.

Full Containment: If the mold has spread to an area of a hundred square feet or more, we will have to use full containment.


Our technicians will utilize proper commercial grade industry equipment to help in eradicating the mold. Equipment such as Negative air machines and dehumidifiers can be sued during the cleanup process.

Utilizing the services of a professional mold cleanup firm is essential for safe and effective mold cleanup.

The experts at ServiceMaster Metropolitan have the experience and training to tackle any mold mitigation scenario. You can count on us to deliver the highest standards of work.

If you discover mold in your Clifton, NJ, home, don’t hesitate to call us at (855) 560-7999. We’ll arrive at your home as soon as possible, thoroughly inspect it, and get to work.

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Don’t Get Scammed by Shady Fire Damage Cleanup Firms in Wayne, NJ

December 13th, 2017 · No Comments

If your home in Wayne, NJ, or anywhere else in northern New Jersey has suffered fire damage, you’ll need to hire a professional firm like ServiceMaster Metropolitan for fire damage cleanup. How do you know which firm is right for the job? Today, we’re going to talk about how you can avoid falling prey to fraudulent restoration firms.

Check Complaints

Before choosing a fire damage restoration firm, check them out on the Better Business Bureau’s website. If the firm has a number of complaints filed against them, this is a big red flag signaling you should look elsewhere.

Don’t Pay Upfront  

Avoid firms that require complete payment upfront. It’s industry practice to give partial payment at the beginning and the remainder upon completion to ensure you’re satisfied. Otherwise the firm has no motivation to complete the job in a timely manner, if the work is being done privately. If the work is being completed through insurance, the scope of work must be communicated and approved by your insurance adjuster.

Signing a Statement of Satisfaction

If you’re asked to sign a statement of satisfaction at the beginning or during the work, you mustn’t sign it till the work is completed.

Avoid Price Gouging

Price gouging is a tactic where a company asks for a price that is higher than what’s normal for that service. To avoid this, make sure the work scope if approved and/or has been communicated with your insurance. Also, the pricing must also be approved with your insurance adjuster before final billing.

A few other things you need to do to find the right fire damage restoration firm are:

  • Ask your adjuster that the firm is approved by them
  • Search for companies that are ready to give you a free inspection.
  • Make sure the firm has general liability and worker’s compensation insurance
  • Ensure you’re hiring a licensed firm

It may seem like a lot of work, but being aware of these tactics will save you from falling prey to scammers and ensure you find the right fire damage restoration firm for you.

You can rely on ServiceMaster Metropolitan as we have the required license and vast experience in performing these tasks. We proudly serve Wayne, NJ and all of northern New Jersey. Just contact us at (855) 560-7999 and our team will reach your home to begin work.

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Storm Damage Cleanup and Role Played by Professionals in Effective Cleanup of Homes in Hamburg, NJ

December 6th, 2017 · No Comments

Storms can result in serious damage to your home in Hamburg, NJ, or anywhere across northern New Jersey, making it necessary to contact an experienced firm like ServiceMaster Metropolitan for storm damage cleanup. Our technicians are trained to treat a variety of types of damage, from broken windows to water damage, caused by storms.

Once we reach your home, our technicians will get to work to treat all areas of storm damage to your home. Let’s take a look at a few of the important tasks we perform to restore your home.

Flooring Cleanup

During cleanup, restoration professionals face a unique challenge when it comes to cleaning damaged flooring. With so many different types of flooring, our technicians utilize their experience and training to choose the proper techniques and products to use on your floors. For example:

  • Vinyl: If our experts find that the floor covering in your home is comprised of vinyl composition, or vinyl tiles, they will closely inspect the flooring to determine if the edges have started to curl due to water exposure. If the flooring is curling, they will have to remove it
  • Wood: Water damage causes wood flooring to swell and buckle. To minimize the damage, our restoration professionals will dry the flooring as quickly as possible. If the damage is too severe, they will remove and replace the flooring

Cleaning Interior Walls

Storm damage cleanup experts need to consider various elements while cleaning interior walls. Let’s go through the details here:

  • Sheetrock: After entering your home, our cleanup professionals will determine whether the walls are constructed of sheetrock, plaster, or some other form of wall covering. If they find sheetrock, they’ll determine how long it has been exposed to water. If it has been exposed for two hours or more, the material will have to be removed. This is why calling restoration experts quickly is so important
  • Insulation: Another building component our experts will check is the insulation within wall cavities. If insulation is present, they’ll determine whether or not it has absorbed water. If it has, the insulation will have to be removed

Throughout the storm damage cleanup process, our professionals utilize their training and experience to restore the different elements of your home. By ensuring each part of your home is cleaned properly they will prevent further damage and provide effective restoration.

ServiceMaster Metropolitan offers complete and thorough storm damage cleanup. Our technicians are highly trained, experienced, and have the necessary certification to perform disaster restoration. If your home in Hamburg, NJ, or anywhere across northern New Jersey has been damaged by a storm, give us a call at (855) 560-7999 and we’ll get started restoring it right away.

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How Access to Advanced Equipment Helps Experts in Proper Mold Remediation from Homes in Hackettstown, NJ

November 30th, 2017 · No Comments

Discovering mold growing in your home in Hackettstown, NJ is quite concerning. Mold will damage your belongings and can cause health issues. To ensure the mold is removed correctly and thoroughly and won’t return, you need to hire a professional mold remediation firm like ServiceMaster Metropolitan so immediate steps can be taken for removal of mold from your home.

In this context we’ll look at the main reason for the growth of mold in any home and how experts make use of professional equipment for mold removal.

What Causes Mold Growth?

Typically, mold will begin to grow in a home where there are high moisture levels. This can be caused by floods, leaks, or any excess water in the home.

This is where the service of our mold remediation experts becomes invaluable. We have the necessary equipment for measuring moisture levels in your home and detecting mold. Once we find the source of the moisture we can fix the problem and remove the mold.

Advanced Equipment to Measure Moisture Levels

Because mold grows in moist areas, our experts will first conduct a comprehensive check to detect the source of moisture in your home. This could be untreated water damage or an undetected leak. Once we find the source of the moisture we will repair it to prevent the additional growth of mold.

By utilizing specialized equipment to analyze moisture levels, our technicians are able to determine whether things in your home (like wallboard) have completely dried and attained expected moisture levels.

Moisture Meters

If our professionals notice any wallboard in your home is water stained, they’ll check to determine if the moisture level needs to be reduced. By using a moisture meter they’ll be able to judge whether the moisture level is too high. They can also compare the readings with other sections of a room to determine what the condition is and if further, broader scale repairs are needed. By controlling/resolving the moisture level problem they’ll be able to stop the further growth of mold. Once the problem is resolved they will take the required steps to clean and treat the stains.

Infrared Cameras

By detecting surface temperature, infrared camera can easily identify parts of your home that are still moist.

For instance, our experts make use of infrared cameras for analyzing drywall. After taking the required readings, they compared them with readings captured from surrounding surfaces to judge thermal disparities that exists because of the presence of moisture.


Another advanced piece of equipment our experts have access to is a borescope. They use it for probing inaccessible locations such as behind walls, HVAC compressors or motors, and inside ductwork to locate pockets of moisture.

The services of experienced mold remediation professionals are invaluable when it comes to mold removal tasks. ServiceMaster Metropolitan is one such company you can rely on as we have the experienced technicians and required equipment to check moisture levels in your home. Just contact us at (855) 560-7999 and our team will come to your home in Hackettstown, NJ or anywhere across Northern New Jersey, check the situation, and start remediation work immediately.

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How Proficiency Experts Become Valuable During Fire Damage Restoration Work in Hackensack, NJ

November 14th, 2017 · No Comments

Fires often result in significant property damage. That’s why it’s so important to hire a professional fire damage restoration firm, such as ServiceMaster Metropolitan, to evaluate the damage and restore your home to its pre-loss condition. ServiceMaster Metropolitan has proudly served Hackensack, NJ, and all of Northern New Jersey for many years. Our training and experience allows us to quickly and effectively treat different types of fire damage in your home.

Fire damage cleanup is a very challenging and complex process. Let’s look at some of the challenges our experts face while restoring a home.

Evaluating the Type of Fire

Did you know there are different types of fires and fire damage? Determining this is an essential step to ensure the restoration efforts are effective and don’t cause additional damage.

For example, our technicians will be able to easily clean smoke residues in the case of a high-oxygen fire, as the residue will be quite dry. However, smoke residues left by a low-oxygen fire will be wet and therefore more difficult to clean.

Additionally, if the fire was extinguished by water, there will be high levels of humidity in the home. This high humidity will cause the pores in wood to open up, resulting in increased smoke absorption.

Challenges of Smoke Damage Cleanup

Our fire damage restoration professionals take great care to remove smoke damage from your home and ensure there are no lingering odors after restoration work is completed.

To effectively remove smoke odors form your home, our experts take the following steps:

  • Remove Source of Odor: We understand that to remove smoke odors, we need to start at the source. This means taking objects affected by smoke odor to an offsite location to be cleaned separately. This step alone significantly reduces the odors in your home
  • Use Proper Cleaning Methods: Cleaning objects affected by smoke damage can’t be achieved by simple soap and water. Depending on the object and the type of smoke, our technicians determine which techniques and products will be most effective. By using advanced techniques such as ozone treatment and specialized equipment like hydroxyl generators and thermal foggers, our technicians are able to achieve the best results
  • Use of Sealants: After cleanup is complete, our experts use sealants to seal different surfaces, such as framing, to ensure odors do not leak out of those surfaces

If your home has experienced fire damage, contact the professionals at ServiceMaster Metropolitan. Our technicians have years of fire damage restoration experience and training, and we can ensure normal conditions are restored in your home quickly. All you have to do is give us a call on our emergency contact number, (855) 560-7999, and we’ll reach your home in Hackensack, NJ and start restoration right away.

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Do You Really Need a Professional Team for Biohazard Cleanup in Morristown, NJ?

November 7th, 2017 · No Comments

You need to be aware that biohazard cleanup is generally very different from any other type of cleanup work, making it necessary to hire professionals, such as those at ServiceMaster Metropolitan, serving Morristown, NJ, and all of Northern New Jersey for the task. Cleaning technicians have to work cautiously since there’s a very high chance of the spread of infections and contamination while the cleanup work is performed.

Value of Expertise in Biohazard Cleanup

Selection of Disinfectants

One of the important details experts have to consider is the selection of the right disinfectants that will provide the desired results. A few of the primary disinfectants that experts use include:

  • Tuberculocidal disinfectants that are registered by the Environmental Protection Agency (EPA)
  • Diluted bleach solutions for cleaning purposes
  • Disinfectants proven to be effective against infections such as HIV and HBV and to ensure the disinfectants are registered by the EPA
  • High-level sterilants as well as disinfectants that are FDA approved

Frequency of Use When Selecting Disinfectants

Biohazard cleanup professionals consider a range of factors to make this decision. Let’s look at few of the important factors that are considered in this respect:

  • The exact place where cleanup is to be performed
  • Type of surface requiring cleanup
  • Nature of soiling that has occurred

Proper Disposal of Regulated Waste

There are certain procedures to be followed for the disposal of regulated waste, and trained technicians have complete knowledge of these procedures.

What is considered regulated waste?

Before disposing of anything, experts determine whether it falls in the category of regulated waste and make a decision accordingly. A few of the things that fall in this category include:

  • Blood (liquid or semi-liquid) and other potentially infectious materials
  • Items contaminated by blood or other potentially infectious materials and the likelihood contamination will be released if they are compressed
  • Things caked in dried blood or other potentially infectious materials that may well release those materials at the time of handling
  • Different types of contaminated sharps

Procedure for Disposal

The important part of the disposal of such regulated waste involves the selection of the right type of containers. Experts ensure the containers they select are:

  • Constructed in a way that they can be properly closed so spillage or protrusion can be prevented
  • Containers have the right construction that stops any type of leakage at the time of transportation, shipment, handling, or storage

If you’re looking for biohazard cleanup services, call ServiceMaster Metropolitan at (855) 560-7999). We serve Morristown, NJ, and all of Northern New Jersey, and we have the required training and experience to carry out such tasks in the most efficient manner. As soon as we receive your call, our experts will reach the scene and get to work.

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Why Water Damage Restoration in Fairfield, NJ, Requires a Professional Touch

November 1st, 2017 · No Comments

If your home in Fairfield, NJ, or anywhere else in Northern New Jersey suffers severe flood damage, you may not know where to turn. The first step to restoring your home is to call the water damage restoration professionals at ServiceMaster Metropolitan. Our trained technicians can handle any water damage scenario, ensuring your home and belongings are restored to their pre-loss condition. Why is it so important to hire professionals for water damage cleanup? Can’t you just buy a few fans and have your family pitch in? Let’s take a look at why restoration should be left to the pros.

Use Specialized, EPA Certified Products

Water damage makes your home susceptible to other problems such as mold growth. It becomes important to use industrial-strength cleaning products that thoroughly clean your home and prevent future issues. Our experts only use EPA approved disinfectants and sanitizers. When a product is EPA certified, it means the product will effectively remove biological contaminants, such as mold and bacteria, from your home.

Application Procedure

Cleaning a home suffering from water damage isn’t just about the products you use, but also how you use them. Our water damage restoration technicians understand that different types of techniques will achieve different results and are able to choose the most effective methods for your home. For example:

  • Foam Cleaning: When compared to other techniques like spraying or wiping, our technicians know from experience that foam cleaning is more effective. We prefer this method over other techniques since the dwell time, or time the cleaner is actually in contact with the surface it’s applied to, is usually higher. This gives the chemicals enough time to achieve the desired results. Moreover, the amount of water needed for cleaning is also considerably less, expediting the drying time
  • Pressure Washing: Experienced technicians utilize pressure washing for large areas, using a low pressure setting that requires less water. Ideally, professionals pair pressure washing with HEPA vacuums that can be used on wet surfaces so residue washed away can be easily disposed of

This only scratches the surface of how trained technicians effectively restore a home after water damage. By following tried and true procedures and training, our water damage restoration technicians can ensure your home is quickly and effectively restored.

ServiceMaster Metropolitan is proud to provide water damage restoration services to Fairfield, NJ, and all of Northern New Jersey. Our trained and experienced technicians will select the required restoration methods right for the condition your home is in so everything can be restored as thoroughly and quickly as possible. Just call us at (855) 560-7999 and our team of experts will reach your home in Fairfield, NJ and get to work.

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An Insight into the Top Reasons Highlighting the Value of Experience in Fire Damage Restoration Tasks in Edgewater, NJ

October 30th, 2017 · No Comments

Fires have tremendous destructive power and can easily damage your Edgewater, NJ, home and everything in it. Not only are the flames dangerous, but the heat and smoke will cause damage, along with the water used to put out the fire. This leaves a tough job for fire damage restoration professionals. This is why it’s so important to hire an experienced firm, such as ServiceMaster Metropolitan, to restore your home and belongings after a fire in Edgewater, NJ, or anywhere across Northern New Jersey.

Value of Experience in Fire Damage Restoration

Restoration of your home and belongings becomes a challenging task because the different materials that burn during the fire will create various residues. To achieve effective cleanup, our experts utilize their training and experience to analyze the different types of residue before cleaning. Otherwise, the damage could become worse.

Cleaning Flatware and Pans

To get the best results, our fire damage restoration experts wash flatware and pans with the help of soapy water and specialty cleaners that are finely powered to get the best results.

Additionally, if they’re cleaning copper or brass items, they polish such items with the help of a cloth that has microfibers to avoid itching as best as possible.

Cleaning Hinges and Locks

Technicians may need to detach door hinges to remove residue that is imbedded between the hinge mechanism.

If it’s not be possible to remove the locks, we’ll add machine oil from the bolt openings or keyholes to get desired results. We’ll use similar procedures while cleaning all the hinges.

Dwelling Surfaces, Furniture, and Clothes

Even after the flames are abated, smoke odors will linger. Our technicians will utilize their experience to remove smoke odors from your home’s structure and belongings.

Depending on the severity of the fire/smoke damage; a process will be implemented to start the restoration of your home. Walls and ceilings may need to be washed to remove smoke residue and eliminate soot smells.

None of this would be possible without ServiceMaster Metropolitan’s fire damage restoration expertise. Our strategies are proven effective time and time again. If you’re looking for a professional firm for such tasks, you can count on ServiceMaster Metropolitan.

Our experts have years of experience in fire damage mitigation and cleanup tasks, and we can ensure everything in your home will be restored quickly and effectively.

Just contact us at (855) 560-7999. Our technicians will reach your home in Edgewater, NJ, or anywhere across Northern New Jersey and start the cleanup right away.

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Challenges Experts Face While Performing Biohazard Cleanup in Clifton, NJ

October 23rd, 2017 · No Comments

Biohazard cleanup is a complex task where cleaning professionals must address a variety of elements to achieve effective cleanup. Because of the complexity, biohazard cleanup needs to be performed by experts, such as those from ServiceMaster Metropolitan, serving Clifton, NJ, of Northern New Jersey, and Manhattan, NY. Hiring professionals ensures that cleanup is performed safely and effectively.

By hiring trained professionals, you can be sure that there’ll be no exposure risk and everything will be disposed of according to regulatory standards. Today we’ll examine why it’s so important to hire experienced professionals rather than making biohazard cleanup your next DIY project.

Why Hire Professionals for Biohazard Cleanup?

There are several benefits of hiring experts for biohazard cleanup, such as:

  • Understanding Types of Wastes: Experts understand that there are various types of biohazard wastes, such as liquid and solid wastes, sharps, etc. Each type of waste requires a different method for safe cleanup. The professionals at ServiceMaster Metropolitan are highly trained in recognizing different types of waste and the appropriate cleaning methods
  • Follow Standards: To ensure safety, biohazard cleanup requires certain standards are followed, and our technicians have the equipment and training to meet these standards
  • Exposure Control: When biohazards are present, they can spread to people or areas and cause additional issues. We develop and execute a detailed plan before cleanup to prevent additional exposure, keeping the people and space safe. In case there’s additional exposure, our professionals are trained in managing it
  • Use of Disinfectants: Different biohazards require different disinfectants and cleaners. Our technicians utilize their experience to select the appropriate commercial-grade solutions that will stop the spread of germs and diseases

Challenges in Performing the Task Correctly

Due to their experience, our experts are able to meet the many challenges of biohazard cleanup. How do professionals tackle these challenges?

  • Commercial-Grade Equipment: Our experts are trained to use commercial-grade equipment to achieve the complete removal of hazards. Without this equipment, the biohazardous materials may not be completely removed, allowing for individuals to be exposed
  • Following Special Protocols: By following strict protocols, our professionals are able to perform cleanup thoroughly and safely. Our protocols ensure that no remnants of biohazardous materials remain while protecting technicians from exposure
  • Access to Needed Personal Protective Equipment (PPE): To prevent our technicians from being exposed, we utilize PPE such as gowns, gloves, masks, and eye protection
  • Labeling Biohazardous Materials: It’s important for our technicians to correctly label biohazardous materials to ensure they’re disposed of properly. Our technicians are trained in how to label, handle, and dispose of different types of materials

If you need assistance with biohazard cleanup, contact ServiceMaster Metropolitan immediately. We have the training, equipment, and experience to safely and effectively clean up biohazardous materials. Just contact our customer support center at (855) 560-7999 and our experts will start cleanup in your Clifton, NJ, or Manhattan, NY, home right away.

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What are the Important Decisions Flood Damage Restoration Professionals Take While Performing Cleanup of Flooded Homes in Wayne, NJ?

October 4th, 2017 · No Comments

Flooding can result in significant damage to your Wayne, NJ, home and belongings. Whether it be from a natural disaster or a broken pipe, you’ll want to hire a professional flood damage restoration company serving Northern New Jersey, such as ServiceMaster Metropolitan, to perform the cleanup. By expediting the restoration process you’ll be able to reduce the extent of damage your home faces and lower the risk of other associated problems such as mold growth.

Moreover, by hiring an experienced firm for this task, you’ll have the assurance that experts will take the steps to discard things as necessary as well as attempt restoration when such restoration will be possible.

How do experts determine what can be salvaged and what needs to be discarded? Let’s take a look at this important element of flood damage cleanup.

What is Discarded During Flood Damage Restoration?

  • Carpets: If carpets are completely saturated, technicians will remove them along with the padding, tack strips, and wooden baseboard. These items cannot be cleaned and disinfected to prevent microbial growth, so they need to be discarded
  • Tiles or Linoleum: If there are vinyl or linoleum tiles affected by flooding in your home, they could become curled. In this case, experts will need to remove them.

Additionally, if there are wood floors beneath the tiles, the tiles will need to be removed to allow the wood to dry

  • Drywall or Plaster: The first thing flood damage restoration experts will check is whether drywall or plaster came in contact with contaminated water and became saturated. If so, they’ll prefer discarding it instead of spending time and effort on restoration. They’ll also utilize their expertise to decide up to what height the wall material will need to be removed. For instance, if flooding reached a height of 2.5 feet on the wall, the drywall or plaster will need to be removed to a height of 4 feet. On the other hand, it’ll become necessary to remove wall material up to height of 8 feet if the flooding reached higher than 2.5 feet. Moreover, the experts will remove electrical outlets, wall switch plates, plus door and window moldings prior to removal of wall material
  • Wall Insulation: Experts will closely examine what type of insulation it is so that right decision can be made whether to discard it or not. For example, if there’s foam plastic insulation, the technicians will not remove it and allow it to dry in place. If they find the wall insulation is fibrous by nature, it’ll become necessary for the professionals to discard it

From these examples, it’s quite clear that the services of an experienced flood damage restoration firm become invaluable in case your home gets damaged due to floods.

If your home has been affected by a flood, you can rely on ServiceMaster Metropolitan to perform the effective cleanup and restoration required. We have an experienced crew of restoration professionals and the necessary equipment as well as cleaning solutions to ensure complete cleanup and disinfection of your home in Wayne, NJ, or anywhere across Northern New Jersey. All you have to do is give us a call at (855) 560-7999.

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