ServiceMaster Metropolitan | News & Tips

3 Critical Areas to Check During Storm Damage Cleanup in Hackensack, NJ

February 11th, 2019 · No Comments

As powerful forces of nature, storms can be awesome to behold. Unfortunately, they can also leave your Hackensack, NJ home seriously damaged. If your home is damaged by a storm, call the storm damage cleanup professionals at ServiceMaster Metropolitan. We’ll ensure your property is fully restored to its pre-loss condition, regardless of the damage it has suffered.


One of the most common types of storm damage is water damage from leaks or flooding. Today, we’re going to explore the steps our professionals take to treat water damage from storms.



Flooring Deterioration


Different types of flooring react differently to water damage. In some cases, the flooring can be saved. In others, it has deteriorated too much and needs to be replaced. Let’s look at some of the common flooring materials we encounter and how we treat them.


  • Vinyl: After exposure to water, the edges of vinyl tiles curl. Unfortunately, once this happens, they can’t be saved and need to be replaced.
  • Asbestos: We remove and properly dispose of any materials that contain one percent or more asbestos fiber.
  • Wood: Upon contact with water, wood will absorb water and start swelling. If it can’t be dried quickly, the wood will have to be replaced.


Damage to Interior Walls

Walls constructed of wooden and sheetrock that have been exposed to water for more than two hours will have to be replaced. These materials soak up water and become impossible to completely dry out, making them breeding grounds for mold.


Additionally, if there’s insulation present, we’ll remove any that has absorbed water. Removal of saturated insulation is crucial because it becomes ineffective and increases the level of moisture inside your house.

Find Expereinced Storm Damage Cleanup Professionals

Experience is a valuable asset that helps our storm damage cleanup experts make the right decisions while performing storm cleanup procedures. If your home is in complete disarray after a storm, ServiceMaster Metropolitan will provide quick and thorough storm damage cleanup services in Hackensack, NJ and all of northern New Jersey. Contact us 24/7/365 at (855) 560-7999 for immediate assistance.



→ No Comments Tags: Disaster Restoration · Storm Damage Cleanup · Storm Damage Repair ·

What to Do After you Experience Fire Damage in Your Hackettstown, NJ, Home

February 4th, 2019 · No Comments

Experiencing a fire in the home can rock your world. It’s not something any homeowner expects will happen to them, but between 2011 and 2015, fire fighters responded to an average of 358,500 house fires a year. The fire damage restoration professionals at ServiceMaster Metropolitan want to help Hackettstown, NJ, homeowners be prepared for the worst case scenario. While we hope we never have to service your home, it’s important you know what to do after you experience fire damage, so you can be ready when you need to.


  1. Don’t Enter the Home: It may be tempting to re-enter the home after a fire to try and salvage your belongings, but this can actually cause more problems. First of all, the structure may not be safe, and the possibility of injury is very real. The air quality is also compromised due to the smoke and can cause respiratory problems in those exposed. Second, touching items and moving through the home can cause the existing fire damage to worsen. Soot is a common byproduct of fires and, when you touch something, it mixes with the natural oils on your skin. This can cause the soot damage to become permanent. If you absolutely must re-enter the home, wait until it’s deemed safe by local authorities.
  2. Take Care of Your Pets: We know it’s important to take care of our families after a fire, but pets are affected by trauma just like people are. Oftentimes after a fire, pets will become anxious and may respond aggressively. Use slow movements around your pets and handle them gently to ease their anxiety. Try to leave them with a family member or friend where they will feel safe and comfortable while your home is being restored.
  3. Don’t Turn on Your Utilities: Fire fighters will evaluate your home and take steps to prevent additional damage. This may include turning off your utilities if they aren’t safe to use. Don’t turn them back on until you have assurance that it’s safe.
  4. Contact Your Insurance Company: Every insurance company has a different procedure for responding to losses. Contact your insurance company to get directions on what information you need to give them to successfully file your claim. Some companies will send someone to your home. Others will need a list of belongings lost or photos to document the damage.
  5. Call Fire Damage Restoration Professionals: Recovering your home from fire damage requires professional help. Fire damage restoration companies like ServiceMaster Metropolitan have the tools and training to restore your property after even the most devastating fire. The sooner restoration begins, the more effective it will be. That’s why we’re available 24/7/365 to respond to your service request.


While no one expects to experience a house fire, it pays to be prepared. If you’ve experienced fire damage in your home, contact the fire damage restoration professionals at ServiceMaster Metropolitan. For immediate assistance, contact us at (855) 560-7999.


→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Fire Restoration ·

4 Steps for Finding the Right Mold Remediation Firm in Morristown, NJ

February 1st, 2019 · No Comments

If you see mold growing in your home, then you need to contact a professional firm like ServiceMaster Metropolitan to perform mold remediation. Mold can contribute to health issues and damage the surfaces it grows on. However, mold remediation isn’t something homeowners often think of until they need it. You probably don’t have a go-to “mold guy” which can leave you vulnerable to unscrupulous companies. Today, we’re going to look at the steps you need to take to find a reliable mold remediation company in Morristown, NJ!  


Step #1: Check Company’s Insurance


The first thing to check is the kind of liability insurance a company has. It’s also important to know the amount of coverage the liability insurance offers and what is covered.


Another issue is to ensure that the liability insurance a mold cleanup firm has covers microbial or mold-related work.


Step #2: Look for Consumer Complaints against a Company


One way to make sure you’re choosing the right company is by relying on the experiences of others. Check for any negative reviews and complaints against the company.


If there are too many complaints, then it will be a clear indication that the company is not professional enough to perform mold removal at your home.


Apart from checking the complaints, you can also contact a licensing office to check for practice violation complaints against the company.


Step #3: Check the Company’s Inspection Report Policy

You need to choose a mold remediation company that agrees to offer an inspection report right at the onset of remediation work. The company should agree to provide the following details in its report:


  • Detailed information about parts of your house that have been inspected
  • A clear description of factors that caused the mold problem in your home
  • A plan of action for performing mold cleanup so the mold problem can be eradicated from your home
  • If mold sampling is performed, then a thorough analysis of the sampling needs to be in the report


Step #4: Check for Prompt Communication


Right away, you can determine how well the company replies to your queries. A professional company will respond quickly and answer any questions you have.


If the company isn’t replying to your questions before work has started, you cannot expect better communication when the work actually begins.

Find the Right Mold Remediation Firm Today

As you can see, hiring the right firm for mold remediation is very important. ServiceMaster Metropolitan is a company that has the expertise and experience to carry out this task in the proper manner.


All you have to do is give us a call on our customer support number—(855) 560-7999—and our technicians will reach your home in Morristown, NJ; analyze the extent of the mold damage; and immediately start work to remove the mold problem from your home.

→ No Comments Tags: Mold Cleanup · Mold Damage Cleanup · Mold Remediation · Mold Removal ·

2 Critical Fire Damage Restoration Tasks Performed by Technicians in Fairfield, NJ

January 24th, 2019 · No Comments

When a fire occurs in your Fairfield, NJ home, the initial damage isn’t the only thing you have to worry about. There’s also secondary damage that continues even after the fire is extinguished. The only way to recover your home and fight against secondary damage is to contact the fire damage restoration specialists at ServiceMaster Metropolitan. We’ll ensure everything is restored quickly and effectively.


Today, we’re going to look at the critical tasks we perform as part of effective fire damage restoration.


Proper Identification of Materials that Burned


Soot formation depends upon what materials burned during the fire. Identifying the materials helps us select the right cleaning products to achieve the desired results.


Let’s look at a few examples that provide an insight into the different byproducts created during a fire:

  • Hydrogen cyanide is the byproduct when wool burns
  • If wood burns, the byproducts released are Manganese and Benzene


Proper Cleanup of Soot Residues in Fire Damage Restoration

Our experts take steps to ensure soot residues are cleaned in the right manner. Let’s explore the details in this section.


Step #1: Set Up Proper Ventilation


The first thing our technicians do is set up proper ventilation in your home. For this our experts place box fans close to windows, so soot and dust can be drawn out of your home.


Step #2: Follow the Right Procedures


Our experts fully understand that desired results can be achieved when the right procedures are followed. The procedures our experienced fire damage restoration technicians follow include:

  • Start cleanup work from ceilings
  • Cleanup walls and fixtures
  • Start cleaning content in the house
  • Clean the flooring


Step #3: Select the Right Cleaning Options


Our technicians utilize their experience to select the right cleaning options and techniques. Tasks they perform in this context include:

  • Perform vacuuming for floors and upholstery
  • Neutralize acidic soot by utilizing alkaline cleaners
  • Dry-clean fine clothing
  • Launder draperies and clothing


Step #4: Clean Exterior Walls and Eaves


We’re trained in the proper procedures for the cleanup of exterior walls and eaves. For instance, we spray detergents and properly agitate soot with the help of a brush to dislodge it. Next, our technicians utilize pressure washing in the right sequence (bottom to top) to clean these surfaces.


It can be said that professional expertise is quite important during fire damage restoration work. The technicians at ServiceMaster Metropolitan are trained as well as experienced in performing this type of complex task. We also have the right equipment and cleaning solutions to achieve the best results.


If your home has suffered a fire, for immediate fire damage restoration assistance in Fairfield, NJ and all of northern New Jersey, contact us at (855) 560-7999.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Fire Restoration ·

Why You Need an Experienced Firm for Storm Damage Cleanup in Edgewater, NJ

January 18th, 2019 · No Comments

Storms can result in serious damage to your Edgewater, NJ home due to heavy rains, strong winds, fallen trees, hail, heavy snow, sleet, lightning, and rising waters. If your home is damaged by a storm, contact the storm damage cleanup professionals at ServiceMaster Metropolitan immediately.

When it comes to storm damage cleanup, experience is crucial. Every disaster scenario is different, and there are some things that only experience will prepare you for. Today, we’re going to look at how our experience helps us effectively restore your home after a storm.


Storm Damage Cleanup and Restoration Services

Storms result in property damage worth billions of dollars every year. Restoring homes after a storm may seem like an insurmountable task, but our professionals provide the following services to help restore your home to its pre-loss condition:

  • Water damage cleanup
  • Mold removal
  • Emergency plumbing and electrical repairs
  • Emergency board up services for windows, doors, or other openings
  • Humidity control
  • Repairs for roofing and siding
  • Window replacement
  • Tarping to secure damaged roofs or exterior walls
  • Tree removal
  • Debris cleanup
  • Pack out and content storage to protect your belongings


How to Choose the Right Storm Damage Cleanup Firm

You’ll be able to avoid inexperienced, uninsured, and out-of-state storm damage cleanup firms by watching for these red flags:

  • The cleanup firm is unable to provide local references
  • It has a negative BBB rating or no local rating at all
  • The restoration firm doesn’t have a local office
  • They demand an up-front payment
  • The disaster restoration firm doesn’t have insurance or is underinsured


Advantages of Experienced Technicians

ServiceMaster Metropolitan is an experienced firm with the tools and training to effectively restore your home after any sort of disaster scenario. Some of the advantages of working with ServiceMaster Metropolitan include:

  • We utilize advanced inspection tools to evaluate the extent of damage
  • We provide all required services which means you don’t have to contact multiple vendors for the various cleanup and restoration tasks
  • We offer content management services to ensure everything in your home is adequately inventoried and cataloged
  • We have climate controlled and completely secured storage facilities to provide proper storage of your valuables
  • Our technicians have the necessary experience to perform content restoration services


Hiring an experienced firm for storm damage cleanup work is essential to ensuring your home is effectively restored. The experts at ServiceMaster Metropolitan have the experience, training, certification, and required equipment to restore your home and get you back to normal as quickly as possible. For immediate 24/7/365 assistance in Edgewater, NJ and all of northern New Jersey, give us a call at (855) 560-7999!

→ No Comments Tags: Storm Damage Cleanup · Storm Damage Repair ·

Making Tough Decisions During Sewage Damage Cleanup in Clifton, NJ

January 14th, 2019 · No Comments

If you experience a sewage backup in your Clifton, NJ home, you need to act quickly. Contacting the professionals at ServiceMaster Metropolitan for sewage damage cleanup right away will allow us to effectively clean and restore your home to its pre-loss condition.

Sewage damage cleanup isn’t easy, and you should never attempt to perform it on your own. It involves using expertise to make a lot of tough decisions. Today, we’re going to look at some of the difficult decisions our experts make when performing this challenging task.

Sewage Damage Cleanup Challenges

Our experienced sewage damage cleanup technicians utilize their experience and technical knowledge to:


  • Determine which items can be salvaged and which must be discarded
  • Identify items that must be replaced after a sewer backup
  • Choose the right cleaners and disinfectants to properly restore your home


Making Important Decisions During Sewage Damage Cleanup


  1. What Can and Can’t be Salvaged


Sewage contains a variety of contaminants that can cause harm to those exposed. It can also soak into your belongings and make them unsalvageable. Our sewage damage cleanup technicians can determine what can and can’t be saved. You might be surprised by what we can salvage! To determine what is and isn’t salvageable, we examine:


  • How much sewage, if any, has been absorbed by an item
  • Whether or not the item can be cleaned using our high-grade cleaners and disinfectants


If we find an item has absorbed sewage and can’t be cleaned, it will have to be discarded. Common items that can’t be salvaged include paper products, pillows, and mattresses.


  1. What Needs to be Replaced


Some materials, such as wall board and drywall, easily absorb moisture and sewage. These porous materials will have to be removed and replaced to ensure all contaminants have been completely eliminated to prevent exposure and health problems later on.


  1. Which Cleaning Solutions are Most Effective


Not all disinfectants and cleaning solutions are appropriate for certain materials or contaminants. Our technicians are trained to identify different materials, the level of soiling, and choose the appropriate cleaning solutions. Improper use of cleaning solutions can cause serious damage to your belongings or release toxic gases if improperly mixed.


Our technicians rely heavily on their training and expertise to perform effective sewage damage cleanup. With our help, your home can recover after a sewage backup.


We understand sewage backups are unexpected. That’s why ServiceMaster Metropolitan is available 24/7/365 in Clifton, NJ, and all of northern New Jersey. For immediate assistance, contact us at (855) 560-7999!


→ No Comments Tags: Flood Damage · Flood Damage Cleanup · Flood Damage Restoration ·

How to Spot Fire Damage Cleanup Fraudsters in Wayne, NJ

January 2nd, 2019 · No Comments

If your Wayne, NJ home has been affected by a fire, it can be devastating. What do you do next? Contact the fire damage cleanup professionals at ServiceMaster Metropolitan to begin recovery and bring normalcy back to your home.


Unfortunately, there are fraudsters out there who prey upon people who are in desperate situations. How do you spot unscrupulous firms trying to scam you by taking advantage of the difficult situation you’re in? Keep reading to learn our top tips for spotting scammers.


Check for Complaints in Reviews


Shady businesses usually have a lot of complaints about their business practices. Check with your local Better Business Bureau to see if there are a number of consistent complaints. You can also check online review forums like Google and Yelp. While some negative reviews are common for any business, consistent issues should be evident and taken as a red flag.


Check Payment to Subcontractors


One shady tactic of scammer fire damage cleanup companies is not paying their subcontractors. If they fail to pay a subcontractor for services and/or supplies, the subcontractor can hold you accountable and put a lien on your home.


To avoid this shady tactic, request a sworn statement from the company stating they are responsible for all payments to all subcontractors. This is common practice, so a professional fire damage cleanup company will have this paperwork readily available. If the company resists or refuses, look elsewhere.


Avoid Paying Upfront


A big red flag is if a fire damage cleanup company requests payment upfront. This is not common practice and gives you no leverage should they do poor work or no work at all.


The final payment should be made after all the work is completed and approved by you and your insurance company.


Beware of Abnormally High Prices

Some companies may try to exploit the difficult situation you’re in and quote a much higher price than normal for their service. This type of strategy utilized by unscrupulous companies is known as price gouging.


To prevent this, get quotes from multiple companies so you can get an idea of the average cost for fire damage cleanup work.


Don’t Get Lured by Special Offers


Some companies try to lure business by offering special prices for their services. However, in return for a special price offer, they’ll ask you to provide your credit card number which can be exploited later on. Avoid these companies.


Other Things to Look For

  • Look for firms that agree to provide a price estimate in writing
  • Search for companies that are licensed and have worker’s compensation as well as general liability insurance
  • Find a fire damage cleanup firm with sufficient experience to tackle your specific fire damage scenario


The aftermath of a fire can be a confusing and overwhelming time. Know what to look for and don’t let fraudulent restoration companies take advantage of your situation.

 Find Fire Damage Cleanup Professionals You Can Count On

ServiceMaster Metropolitan is a licensed firm with trained, certified, and experienced technicians. We have the competency to perform fire damage cleanup work in the right manner in Wayne, NJ and all of northern New Jersey. When your home suffers fire damage, give us a call immediately at (855) 560-7999.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Fire Restoration ·

Comprehensive Storm Damage Cleanup that Restores Your Hamburg, NJ Home Quickly

December 27th, 2018 · No Comments

Storms can result in significant flooding, high winds, and debris, causing damage to Hamburg, NJ homes. If your home has been damaged by a storm, call the storm damage cleanup experts at ServiceMaster Metropolitan. We provide comprehensive storm damage cleanup services to restore your home quickly, so you can get things back to normal.


Today, we’ll explore a few of the important tasks our experts perform as part of storm damage cleanup to restore your home after a storm.


Oil and Gas Appliances


Our technicians will examine your appliances to determine if they were flooded up to their burner level. If so, we’ll switch off their valves.


If an appliance was hot when the flooding occurred, the appliances can crack, necessitating replacement. We can help you navigate your insurance claim, so you can get replacements.


If your appliances aren’t damaged, we’ll be able to clean and restore them to their previous condition.


Similarly, our technicians will determine if your oil pump also got wet. If so, we’ll clean and restore it to ensure it’s usable.




Our experts will clean furniture made out of solid wood. However, it won’t be possible to clean and restore wood veneer after it is warped by flooding.


During storm damage cleanup, if it’s found that mildew spots have started appearing on your furniture, we’ll utilize our training and specialized cleaning solutions to remove them, ensuring your furniture is clean and safe to use.


Unfortunately, flood waters may be contaminated by dangerous materials. Depending on the level of contamination, affected furniture may have to be thrown out if it has soaked up the contaminants.


Tips on Rebuilding Your Home After a Storm


When you start rebuilding your house after storm damage, consider using products that are capable of withstanding water damage, such as:


  • Concrete blocks as well as glazed bricks
  • Clay/ceramic/concrete tiles
  • Metal doors and window frames as well as galvanized nails


The storm damage cleanup professionals at ServiceMaster Metropolitan have the experience, tools, and training to fully restore your home after a storm. We’re available 24/7/365 in Hamburg, NJ and all of northern New Jersey, so just give us a call at (855) 560-7999 for immediate disaster restoration assistance!

→ No Comments Tags: Storm Damage Cleanup · Storm Damage Repair ·

How Storm Damage Cleanup Treats All Areas of Your Morristown, NJ Home

December 26th, 2018 · No Comments

Storms are often accompanied by heavy rainfalls which can cause considerable damage to homes in Morristown, NJ. If your home has been affected by a storm, it’s time to contact the storm damage cleanup professionals at ServiceMaster Metropolitan. Our technicians are experienced in a variety of disaster scenarios and can restore every affected area of your home, regardless of the type or severity of the damage.  

Unfortunately, not everything can be saved. Sometimes damage is severe enough to require replacement of certain items or materials. Today, we’re going to look at how our storm damage cleanup professionals determine what to discard and what we can save.


Linoleum & Vinyl Tiles

If water damage has caused tiles to curl up, we will have to replace them.

If the tiles have been installed over a wooden floor, we’ll have to remove the tiles to allow the wood to dry, otherwise mold and mildew can begin to form.



If your carpets have absorbed a significant amount of water, or if the water is dirty, we’ll have to remove them. We’ll also remove damaged wooden baseboards.



Storms can bring water contaminated by dirt, bacteria, and other foreign elements into your home. Removing these contaminates can be difficult, and if left untreated, they can lead to health problems and persistent, noxious odors. If plaster or drywall has been exposed to water, it will have to be removed and replaced.

For example, if a room is flooded and the damage extends up to two and a half feet, we’ll remove the damaged materials up to four feet from the floor. This is required because plaster and/or drywall can become saturated and soak the water up beyond the waterline.

However, if the flooding exceeds over two and a half feet, our team will have to remove the drywall and/or plaster up to a height of eight feet to ensure all the damaged material is safely and thoroughly eliminated.


Wall Insulation

Different types of insulation react to water differently. We’ll use our expertise to determine what type of insulation is in your home and whether or not it needs to be discarded.

For example, if our storm damage cleanup technicians find foam insulation, we know it can be successfully and thoroughly dried. If the insulation is fibrous, it will have to be removed.

One of our most valuable assets is our experience in storm damage cleanup. When you partner with ServiceMaster Metropolitan, you can trust your home will be expertly cared for, quickly. We understand storms can be unexpected, which is why we’re available 24/7/365! For immediate storm damage cleanup help in Morristown and all of northern New Jersey, contact us at (855) 560-7999!

→ No Comments Tags: Storm Damage Cleanup · Storm Damage Repair ·

Treating Damaged Carpets with Water Damage Mitigation in Hackettstown, NJ

December 18th, 2018 · No Comments

Heavy rainfalls often result in considerable flooding which can damage your home and belongings. Flood waters can also bring dangerous contaminants into your home, compounding the damage. If your home in Hackettstown, NJ has been damaged in a flood, it’s time to call the water damage mitigation professionals at ServiceMaster Metropolitan. We’ll ensure all traces of contaminated water are removed, your home is restored to its pre-loss condition, and take the required steps to prevent future mold growth.

Today, we’ll discuss how our technicians determine whether or not carpets damaged by flood waters are salvageable. Considerations we use include:

  • Expenditure on Restoration: Our water damage mitigation technicians will determine the cost of your carpets. If replacement is comparable to restoration, we’ll recommend discarding the damaged carpets. This is a quick, cost effective solution
  • Type of Water: The type of water which damaged your carpets influences our next steps. If the water is contaminated with sediments or dangerous materials, for your safety, we’ll recommend replacing the carpets. However, if the water was mostly clean, restoration is possible
  • Exposure Time: How long have your carpets been exposed to water damage? The longer the exposure, the less likely it is we’ll be able to restore them. However, if we’re called quickly, we have a greater chance of being able to restore your carpets
  • The Problem of Delamination: Another important detail our technicians examine is the density of the carpet pad. If the padding has been delaminated and primary/secondary backing is coming apart, our experts advise replacement instead of spending time restoring the carpets
  • Carpet’s Age: Newer carpets are easier to restore because they’re not as worn as older carpets

Treating carpets that have been damaged by flooding takes more than renting a carpet cleaning machine from the store. Our water damage mitigation technicians have the tools, training, and expertise to restore your carpets to their pre-loss condition quickly. Our work will also prevent mold from growing in your carpets later on.

If your home has been affected by water damage and you need professional help, give the experts at ServiceMaster Metropolitan a call at (855) 560-7999 for immediate assistance! Our team is readily available in Hackettstown, NJ and all of northern New Jersey to evaluate the situation and immediately start our thorough water damage restoration work.

→ No Comments Tags: Water Damage Cleanup · Water Damage Cleanup Services · Water Damage Restoration ·