ServiceMaster Metropolitan | News & Tips

How Professionals Utilize the Latest Technology to Expedite Flood Damage Cleanup

December 10th, 2019 · No Comments

Structural damage, mold growth, and damage to belongings are a few of the problems you probably will face after a flood in your home. By hiring flood damage cleanup experts like ServiceMaster Metropolitan, you’ll have the assurance that all the necessary steps will be taken to return your Morristown, NJ, home to its normal condition. Here, we look at how our experts utilize advanced technology to expedite the flood damage restoration process and achieve the desired results.


Latest Technology for Flood Damage Cleanup

Use of Three-dimensional Imaging

Our experts are fully aware of the fact that identifying and measuring damage after a flood will be an important task that they’ll have to perform.

As such, during flood damage cleanup, they come fully equipped with advanced tools so that all the images can be captured as required and the necessary measurements can be accurately taken.


Maintain Record of Flood Damage

Our flood damage repair technicians understand that proper inspection is quite important in repair and cleanup work since it helps in tracing items damaged during flooding and also maintain a proper record of the same. These details are then utilized when flood damage cleanup work is performed. Such inspection during the initial stages also helps our experts avoid unnecessary rework.

Our team utilizes pre-defined protocols that improve workflow and facilitate the inspection process. We also make use of the latest camera solutions to ensure data about areas affected by flooding in your home can be effectively captured.


Use of Aerial Imagery

Our flood damage cleanup technicians also implement artificial intelligence so that data about your home can be properly maintained and utilized during the repair and restoration process.

Plus, we use aerial imagery during the estimation process to get accurate information. For example, such imagery is used for getting information about windows and their sizes without the need for a tape measure.

As you can see, flood damage cleanup is a complex task wherein it’s necessary to take care of different aspects to bring back normalcy into flood damaged homes in Morristown, NJ. With the necessary knowledge, experience, and access to advanced equipment, ServiceMaster Metropolitan is the right company to get in touch with for flood damage restoration work.


Just give us a call at (855) 560-7999, and we’ll reach your home, analyze the severity of the damage, and immediately start flood damage cleanup.

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Select the Right Content Storage and Pack Out Option After Storm Damage

December 3rd, 2019 · No Comments

Storms can bring heavy rains and high winds that result in severe damage to homes in Fairfield, NJ. If your home has been damaged in a recent storm, hiring ServiceMaster Metropolitan for expert storm damage cleanup will be necessary to prevent problems such as structural damage, mold growth, and damage to your belongings due to water, moisture, and high humidity.

Our experts have the required cleaning solutions and equipment to remove the hazardous contaminants and debris brought in by water during flooding that can result in safety and health risks for you and your family.

Additionally, your home may receive structural damaged due to strong winds, exposing your valuable belongings to nature’s elements. When this happens, it becomes necessary to take steps to protect the belongings during the time repairs are made and cleanup work is performed.


Content Storage During Storm Damage Cleanup

Depending upon the severity of the storm, it may take a few days to repair and restore your home. As a professional storm damage cleanup firm, we take the required steps for proper content storage to secure your belongings during this time period. We have the necessary resources to provide different pack out options to match the severity of the situation.

Three pack out options we offer include:

  • On Site: In case a certain section of the house was damaged during a storm, our storm damage cleanup technicians carry out packing on the site itself so things can be stored in a safe location inside the house.
  • Container: If upon analysis it’s noticed that the house has been severely damaged and large items can no longer be safely kept within the house, our experts will carry out container pack out. This kind of pack out will protect your belongings and, if required space is available, these containers can be stored on your property.
  • Off Site: As the name suggests, things are taken to an off-site location for secured storage. This type of pack out is required when the house has been severely damaged. We have secured and fully climate-controlled facilities to store your items until your home becomes livable.


Storm damage cleanup is a difficult task where different aspects are to be looked into. We have to take care of structural damage, use the right disinfectants by analyzing hazardous contaminants that entered your home during flooding, quickly extract water to prevent mold growth, and protect your belongings from damage.

The experts at ServiceMaster Metropolitan have the required experience and training in disaster restoration tasks, and we’re able to easily manage these complex tasks and return your home to its pre-loss state within the shortest time period.


When it comes to storm damage cleanup in Fairfield, NJ, and all of northern New Jersey, call ServiceMaster Metropolitan immediately at (855) 560-7999. We will quickly dispatch a team to your home, analyze how severely your home has been damaged, and create a plan of action for carrying out storm damage cleanup.

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Water Damage Mitigation in Edgewater, NJ, and How Experts Solve Involved Complexities

November 27th, 2019 · No Comments

Heavy rains, flooding, and plumbing problems can result in significant water damage to your home in Edgewater, NJ. In such situations, take immediate steps to mitigate the negative effects on the structural integrity of your home and other concerns like mold growth. Contact the experts at ServiceMaster Metropolitan for water damage mitigation so your home and belongings can be restored to their pre-loss state.


In this post we’ll explore how our water damage restoration experts utilize their training and experience to manage all the involved complexities.


Challenges Experts Face During Water Damage Mitigation

A significant challenge during water damage restoration is properly drying everything in the affected home. Some issues faced during the drying process include condensation and the proper use of the HVAC system.


Condensation and the Problems it Causes

Our water damage repair experts understand that condensation can result in secondary damage and prevent the complete drying of your home. As such, our technicians keep note of all the issues that can arise because of condensation and take necessary steps to resolve them. Let’s look at a few of the common problems we face during water damage mitigation:

  • Wall Cavities: Our water damage cleanup team understands that if heat is applied only to the top surface of the material, it’s likely that condensation will take place inside stud cavities. To prevent such issues, our water damage mitigation technicians ensure that airflow is maintained while the drying process is being conducted.
  • Hardwood: There are interstitial cavities inside hardwood that face the problem of condensation. Such condensation takes place if the surface temperature falls below the dew point. To avoid this problem, our water damage repair experts control the air flow and humidity while carrying out heat drying.


HVAC System and Its Appropriate Use

Our water damage restoration technicians utilize their experience to decide whether the HVAC system will facilitate drying or further complicate the situation. Considerations to utilize the HVAC system include:

  • External Humidity: Our water damage mitigation technicians know that the drying process will slow down if the HVAC system brings in higher humidity from outside. If there are humid outside conditions, our water damage cleanup experts avoid using the HVAC system.
  • Unaffected Spots: If there are spots within your home unaffected by water damage, it’s likely that the HVAC system will distribute humidity in these locations. As such, our team avoids the use of the HVAC system in such situations.


When it comes to water damage mitigation and water damage restoration in Edgewater, NJ and all of northern New Jersey, the experts at ServiceMaster Metropolitan have the required training and experience to return your home to normalcy. Contact us at (855) 560-7999 and we’ll dispatch a team to your home to analyze the situation and start the restoration work.

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Why It’s Important to Select the Right Techniques During Mold Cleanup Work at Clifton, NJ Homes

November 20th, 2019 · No Comments

If you notice mold growth in your Clifton, NJ, home, taking immediate action will be necessary since mold can result in serious problems. As an experienced mold cleanup firm, ServiceMaster Metropolitan will be able to take the right steps for complete mold removal.

Here, we will explore how our mold remediation experts utilize their experience to select techniques that will prove to be effective in the complete eradication of a mold problem.


Value of Experience in Mold Cleanup Tasks

How do you create the most appropriate containment zone?

This is an important question to answer. If the right containment zone is not created, mold spores can easily spread to unaffected locations in your home and aggravate the situation.

To prevent this, our mold cleanup experts utilize their experience to implement a containment area that will be right for a specific cleanup task.

While creating the containment area, our technicians ensure that it’s not larger than required due to the following reasons:

  • Managing air flow in a larger area will necessitate more equipment
  • Decontamination of the affected location will become more time consuming
  • There will be more leak points in a large containment zone, and technicians will have to unnecessarily put in extra efforts to block those leak points


Which type of equipment will be suitable for mold cleanup work?

Our mold cleanup experts have the required knowledge and experience to select the equipment and material that will prove to be effective in mold removal work.



Our mold remediation technicians know that if the air flow is to be correctly managed inside the containment zone, the right equipment will be required.

A manometer is a device that measures differences in air pressure by comparing it to an outside source, and it helps our technicians monitor the pressure differential inside the zone. This information is used to decide whether fans of appropriate size are being used.



Our mold cleanup experts select microfiber cleaning products with the correct fiber size to properly remove surface contamination.

Moreover, they only utilize it as part of the final cleaning process. If microfiber cloth is used for cleaning gross debris, the contamination will only be spread around.


HEPA Filter

The containment zone prevents mold spores from spreading to unaffected locations in your home. Similarly, the containment area should stop fungal particulates from entering the location where mold remediation work is being performed.

As such, our mold cleanup technicians secure entry points by using HEPA filters to make sure only clean air enters the containment zone.


For professional and thorough mold cleanup in Clifton, NJ and all of northern New Jersey, contact ServiceMaster Metropolitan at (855) 560-7999 or learn more about our services on our website. We’ll dispatch a team to analyze the mold problem, check for underlying causes such as water damage, and meticulously perform the mold cleanup.

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An Insight into Critical Aspects Managed by Experts in Wayne, NJ During Storm Damage Cleanup

November 15th, 2019 · No Comments

Storms and the heavy rains they bring can leave behind a trail of destruction. If your home in Wayne, NJ, has been damaged in a recent storm, contact ServiceMaster Metropolitan to carry out storm damage cleanup.

One major issue to be resolved after water damage is hidden moisture. Here, we’ll look at the steps our experts take to tackle hidden moisture in your water damaged home.


Storm Damage Cleanup and the Issues of Hidden Moisture

Step #1: Proper Moisture Detection

Our experts use equipment like moisture meters to properly judge how severe the problem is. They also select the right moisture meter suitable for a particular situation.

For instance, if there is hardwood flooring or ceramic tiles, our storm damage cleanup technicians utilize non-invasive meters for taking the moisture readings to avoid damage to these surfaces.

However, we’re also aware that these materials can create vapor barriers. Our experts utilize their experience to understand whether vapor barriers actually exist, and if they do, our technicians might use a more invasive moisture meter to trace out the moisture problem.

A few of the important aspects that our technicians take into consideration while carrying out moisture detection include:

  • Knowing that penetrating moisture meters can damage a surface. Thus, they use this technique if they know moisture lies underneath a surface.
  • Using non-penetrating moisture meters capable of reading to a depth of 3/4″ within a surface. As such, our storm damage cleanup technicians perform necessary examinations to check whether the moisture went to a greater depth before such a meter is used.


Step #2: Use of Appropriate Procedures

Our disaster restoration experts understand that, during cleanup, different situations can arise that will increase the complexity of the work. One example is wet gypsum drywall.

Our storm damage cleanup experts know that if wallpaper or ceramic tile covers gypsum drywall, these materials will retard the diffusion of water vapor from the drywall. To solve this problem, our experts drill inspection holes underneath the baseboard line and force air into these cavities so the drying process can be expedited.

Storm damage cleanup is a task where many aspects are to be taken care of, including proper cleanup of your home, emergency board up, debris cleanup, and content cleaning.


When storm damage or other water damage strikes, ServiceMaster Metropolitan can provide the thorough and efficient mitigation services required for homes in Wayne, NJ, and all of northern New Jersey. Call us at (855) 560-7999 24/7/365 and we’ll dispatch a team of trained and experienced technicians to assess your home and begin the clean

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The Value of Experience in Fire Damage Mitigation Work

November 5th, 2019 · No Comments

If your home has been engulfed by a fire, then it will probably have a lot of damage. Additionally, smoke and soot residue will continue to damage items until you hire a professional firm such as ServiceMaster Metropolitan to carry out fire damage mitigation at your Manhattan home.


In the following, we’ll analyze how our fire damage restoration experts carry out different tasks and manage all aspects of fire damage restoration to return your home to its pre-loss state.


The Value of Professional Expertise in Fire Damage Mitigation Tasks

Task #1: The Right Deodorizer

As fire damage remediation experts, we’re well aware of the guidelines that are to be followed while utilizing deodorizing solutions so that the desired results can be achieved. For example, our fire damage mitigation technicians carefully select a deodorizing solution and avoid heavily saturated ones due to following reasons:


  • If the deodorizing solution is heavily saturated, then it can damage your furnishings.
  • Our fire damage cleanup technician also understand that repetitive and lighter application prove to be more effective compared to the use of heavily saturated solutions.


Task #2: The Air Currents

Due to their vast experience in performing fire damage restoration work, our technicians know that air currents can create problems and negatively affect the proper dispersal of deodorizing spray.


Being aware of this problem, our fire damage repair experts block off all air current paths like windows, doors, and air vents.


Task #3: The Right Equipment

The right equipment ensures proper distribution throughout the affected spaces.


By using the correct cold fogging device, our fire damage mitigation experts can ensure the droplets of the deodorizing spray are very small, and the deodorizing mist is able to cover a large surface area.


Task #4: The Smoke Particles

Our smoke damage removal technicians know that it’s important to get rid of smoke particles. For this, our fire damage cleanup experts make use of portable blowers so that topmost layer of smoke residues can be removed.


Moreover, items like upholstered fabrics, drapes, and so on are agitated to remove smoke particles. This process is followed by a second round of spraying to achieve the best possible results.


Task #5: The Masonry Surfaces

Our fire damage remediation technicians know that it’s important to select the right cleaning techniques and products when masonry surfaces (such as field stone, brick, and cinder block) are affected during a fire.


For instance, our experts know that minerals present in field stone can react with cleaning products and such a reaction may well result in a change in the stone’s color.


Thus, by correctly identifying the masonry surface, our fire damage remediation technicians can select a product that can effectively clean that particular surface.


To summarize, if fire damage mitigation is to be performed correctly, then it is necessary to manage different aspects. As a professional fire damage restoration firm, ServiceMaster Metropolitan can take care of all the complexities and bring back a sense of normalcy to your Manhattan home.


Just give us a call on our customer support number at (855) 560-7999, and we’ll visit your home in Manhattan, NYC, to examine the severity of the fire damage and start restoration work as soon as possible.

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The Misconceptions around Biohazard Cleanup

October 24th, 2019 · No Comments

Events like suicide can devastate a family. However, and unfortunately, a common misconception around traumatic events is that emergency services or the government will perform the necessary biohazard cleanup. This is not true; their primary responsibility is to remove the body of the deceased and investigate the incident.


The ServiceMaster Metropolitan technicians in Jersey City, NJ, provide expert, discreet, safe, and thorough biohazard cleanup services. There are some more misconceptions around biohazard cleanup that we’ll discuss in this post.


Myths about Biohazard Cleanup

Myth 1: Bleach Can Effectively Clean Biohazards

Many people have the misconception that bleach has the required strength to clean biohazards and can function as an effective biocide. The truth is bleach isn’t that effective and is quite unsuitable when proper disinfection is to be achieved.


Let’s look at a few reasons why it’s considered unsuitable for biohazard cleanup tasks:


  • Bleach can cause the discoloration of fabrics and corrosion of metal
  • Bleach and other biocides can become inhibited or inactivated when they react with blood


Myth 2: It Is Best to Contact an OSHA Certified Company for Biohazard Cleanup

Many people think that if a company is OSHA certified they’ll be able to do the job better, but that’s not true.


First, OSHA doesn’t provide any certification. When a company finishes the OSHA course, it signifies that they are in compliance with employee safety norms as specified in Federal regulations. If the course is successfully completed, the biohazard cleanup firm gets a training document, but this document doesn’t signify they’re considered biohazard cleanup experts by OSHA.


The OSHA program offers insights into how companies can protect their employees from biohazard exposure. The program doesn’t teach cleaning techniques that are to be used nor does it provide details for technicians to be aware of to perform procedures for decontamination such as deodorization methods and anti-microbial chemistry.


Myth 3: It’s Clean When It Looks Clean

Many people have the misconception that if blood has been cleaned away and the place looks visibly clean, then it can be assumed to be clean.


Such beliefs are far from reality since biohazard cleanup is a procedure consisting of four steps: detection, cleaning, disinfection, and confirmation. If all four steps are not completed, the biohazard cleanup will remain incomplete.


To confirm that cleanup has been performed as required and there’s no biohazard risk present, our experts utilize specialized devices, such as a luminometer. This device measures adenosine triphosphate (ATP) which shows biological activity on any particular surface.


As you can see, there are many aspects to be looked into to properly carry out biohazard cleanup, and there can be fatal consequences when people rely on misconceptions and don’t follow the right procedures.


ServiceMaster Metropolitan has the experience, tools, and abilities to get the job done correctly, discreetly, and respectfully in Jersey City, NJ and all of northern New Jersey. If you require biohazard cleanup assistance, contact us immediately at (855) 560-7999 or use our contact form to learn more. Our experts will visit your home and develop a plan of action to perform the required cleanup in the best possible manner.

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Water Damage Restoration in West Milford, NJ, Homes and the Challenges Involved in Drying Concrete

October 17th, 2019 · No Comments

After any water damage, you want to act quickly to lower the chances of mold growth and further property damage. Today, we’ll explore the different details related to the drying of concrete the technicians at ServiceMaster Metropolitan use while performing water damage cleanup work in West Milford, NJ, homes.


Water Damage Restoration and the Drying of Concrete

Our experts understand that there are different complexities to be managed when it comes to the proper drying of concrete after any type of water intrusion.


By taking care of these complexities, they’re able to ensure that moisture levels are reduced and there’s no risk of mold growth.


Measurement of Moisture Level

To make sure an optimum moisture level is reached, our water damage restoration experts monitor as well as measure moisture within concrete in separate phases; initially while drying is carried out, and after the drying work is finished.


This way our water damage mitigation technicians can judge whether the drying is progressing as required. Such analysis of moisture levels also helps our team decide whether any mitigation steps are to be performed prior to reinstallation of floor coverings when concrete returns to its pre-loss state.


Use of Different Tests

Our water damage restoration experts have the required training and experience to carry out varied tests that are used for measuring and monitoring moisture levels in concrete.


Tests that are conducted include the Equilibrium Relative Humidity (ERH) test, measurement of electrical impedance (non-destructive), and Vapor Emission test.


Analysis of Reasons for Moisture Issues

The experts at ServiceMaster Metropolitan also analyze the reasons for moisture issues in concrete. This can include moisture getting into a concrete slab from underneath if there is a lack of sufficient subfloor sealer, from above due to dewpoint problems, or because of leaks present in the house.


By performing such analysis our technicians ensure they aren’t attempting to dry against nature. If they do, they’ll only be wasting energy on drying moisture that will return after the work is completed.


Failure in water damage repair work is common when moisture is getting into concrete from underneath because a sealer is not present.


Use of Different Devices

Our water damage cleanup technicians make use of devices such as an electrical impedance device to map as well as monitor moisture levels in concrete during the drying phase.


These readings are analyzed to examine how well the drying process is progressing and whether the readings are going down. By using several testing techniques we’re able to thoroughly analyze moisture levels in concrete and take any necessary steps.


For fast and effective response to water damage, contact ServiceMaster Metropolitan 24/7/365 at (855) 560-7999. We have the experts, tools, and resources in West Milford, NJ and all of northern New Jersey to get the job done right per the required guidelines and standards.

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How Challenges of Fire Damage Remediation Work Carried Out in Mahwah, NJ, Homes

October 10th, 2019 · No Comments

Fire can cause a lot of damage and destruction to your home in Mahwah, NJ, and making your house livable again can be a Herculean task. You’ll have to hire the help of a professional fire damage remediation firm such as ServiceMaster Metropolitan to ensure your home and its belongings are restored as required and there are no lingering smoke odors to remind you of the disaster. Here, we look at the challenges our experts face when they carry out fire odor mitigation.


Fireproofing and Odor Removal

If steel pillars, beams, and deck assemblies in your home have been sprayed with fireproofing, then there are certain challenges to be taken care of.


Our fire damage remediation experts understand that if the correct odor removal steps are not taken, then such porous fireproofing will become a source of persistent smoke odors.


Odor Removal Techniques

Removal of contaminants is usually the preferred technique that fire damage restoration technicians utilize in any fire damage situation.


But, we at ServiceMaster Metropolitan avoid such a strategy when it comes to cleaning and restoring fireproofing affected by smoke odors. We know that complete removal of fireproofing and its replacement can prove to be a time-intensive and cost-prohibitive task.


Analysis of Available Options

Before starting the actual fire damage remediation work, our experts check with structural engineers to ensure that the fire has not affected the bond between the fireproofing and the steel structure.


If there is no such issue, then our technicians start to work on odor mitigation. They utilize their experience to select an odor removal method that will provide the desired results and avoid those that are ineffective.


Wet Cleaning

Our fire damage remediation experts avoid wet cleaning because they know that this can change the thermal resistance of fireproofing.


Moreover, they understand that if the wet cleaning reaches the substrate, then the bonding strength will be compromised and it will become necessary to replace the fireproofing.


Alcohol-based Sealers

Another option that our fire damage repair technicians stay away from when cleaning up fireproofing is alcohol-based sealers. Our odor mitigation experts know that the alcohol and solvents in such sealers tend to have a negative effect on fireproofing.


Dry Cleaning

Dry cleaning using vacuuming cannot effectively reach nooks and corners where fireproofing is present, so our fire damage remediation technicians also avoid using this type of cleaning.


Water-based Sealers

Use of water-based sealers proves to be the best option since these sealers allow water vapors to permeate the fireproofing. This way, such sealers prevent vapor barriers and condensation from forming, which often results in mold growth.


From the preceding details, it’s quite clear that there are several challenges that need to be managed during fire damage remediation, requiring restorers to have extensive knowledge and experience in such work.


Experts at ServiceMaster Metropolitan have the required industry training, certification, and experience to take on these challenges with relative ease. Count on our pros in Mahwah, NJ, and throughout northern New Jersey for easy and effective fire damage restoration.


If your home in Mahwah, NJ, has been damaged by a fire, then give us a call at (855) 560-7999 as soon as possible since, with time, the smoke and soot residues will cause further damage to your home. After you call, our team will visit your home, check its condition, and quickly start remediation work.

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A Closer Look into Various Steps of Fire Damage Repair Work Carried Out by Technicians at Hamburg, NJ Homes

October 3rd, 2019 · No Comments

If fire has significantly damaged your home, take immediate steps to prevent smoke and soot residues from causing further damage to your home and belongings. Hire ServiceMaster Metropolitan for fire damage repair to minimize post-fire damage that will occur at your home in Hamburg, NJ, due to smoke residues, soot, and water.


Let’s explore the steps our fire damage mitigation technicians take to restore homes that have been damaged by fire.



Fire Damage Repair and Associated Steps

Step #1: Evaluate Damage

When the first call is received, our fire damage restoration technicians try to collect as much information as possible about the fire incident so the condition of the home can be properly assessed.

At that time our fire damage cleanup professionals ask homeowners several questions to judge how severely the home has been damaged during the fire. A few of the questions our experts ask include:


  • When did the fire occur, and what was the reason?
  • Is there a lot of soot and smoke damage?
  • Did anyone at home attempt fire damage cleanup?


These questions help our fire damage repair experts understand the situation at your home so they can create a strategy for performing cleanup work.



Step #2: Site Visit and Tests


After that initial call our fire damage restoration experts will visit your house and perform the necessary inspections and required tests.


The next step is completing the required paperwork which consists of:


  • Material Safety Data Sheet and client details form
  • Authorization form that allows our fire damage mitigation technicians to perform the required cleanup work
  • Information form outlining details of when restoration work will start and the techniques that will be utilized. This information form also consists of details about important things present in your home such as jewelry and documents that are to be protected from damage or loss



Step #3: Scope of Work and Estimates


Here, the scope of the work is developed consisting of the details related to the mitigation work that will be performed such as soot removal, HVAC cleaning, etc. Subsequently, the scope of work document functions as the work order.



Step #5: Execution of Work


The final step consists of actual fire damage repair work and completion of work according to the timeline established.


After the restoration work is completed, your responsibility will be to conduct a walk through to check whether the work has been completed as required. If the results are as required, all you’ll have to do is provide a certificate of satisfaction to us.


Fire damage repair is a task where different aspects are to be considered to achieve the desired results. The experts at ServiceMaster Metropolitan utilize their vast experience and technical knowledge to achieve the best possible results.



If your home or business has recently sustained fire damage, contact ServiceMaster Metropolitan immediately at (855) 560-7999 or by using our contact form. Our fire damage restoration technicians are available to provide their professional assistance and technical skills in Hamburg, NJ, and all of northern New Jersey to develop a plan of action for cleanup and immediately start the fire damage restoration process.

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